Cross-examination of Mary Grace Roman (Denise) Des: Permission to conduct cross examination, your honor. Judge: Proceed. Des: Ms. Roman, as you have stated in your direct examination, you have been in the banking industry for 30 years now, correct? Denise: Yes. Des: And you are currently a branch head, a member of several committees of HSBC? Denise: Yes, that is correct. Des: I assume that in the span of all those 30 years in the banking industry, you have handled several high-profile s, Ms. Roman? Denise: Yes, Attorney. Des: Ms. Roman, being in the banking industry for 30 years and having handled several high-profile cases, I assume you have developed good working relationships with your clients? Des: Yes. Des: And as a branch head, these high profile s are very important to your career? Denise: … yes. Des: How important are these high profile s to your career, Ms. Roman? Des: They comprise 85% of our bank’s profits. Des: Ah I see. Then can you safely say Ms. Roman that these high profile s are what keeps your bank’s branch afloat? Denise: Yes. Des: As the branch head then Ms. Roman, you are tasked with transacting with the VIP clients behind these high profile s? Denise: Yes, I am the one tasked to exclusively transact with them. Des: As the branch head, it is important for you to keep them satisfied with your bank’s services? Denise: Yes, very much. Des: What would happen Ms. Roman if your VIP clients pull out their s from your bank? Denise: … I will obviously lose my job attorney. Des: Can you therefore say Ms. Roman, that you are willing to go the distance to satisfy your VIP clients?
Denise: … our customers’ satisfaction is our bank’s number one priority, Attorney. That is every professional’s mantra. Des: Ah. So customer satisfaction is your number one priority as well, Ms. Roman? Denise: Naturally, I am the branch head. Des: Ah. So tell me Ms. Roman, is it not true that that you have been previously convicted of the crime of giving false testimony? Denise: I… I…. yes, I was. Des: Des: And is not true that that the defendant in that criminal case involved a VIP client of yours? Denise: … Des: Kindly answer the question Ms. Roman. Denise: Yes it is true. Des: And this VIP client of yours, who was a defendant in that criminal case, had a high-profile in your bank, correct? Denise: … yes. Des: As you have previously stated Ms. Roman, your VIP clients are important to your career as the branch head? Denise: … yes. Des: And you were convicted of giving false testimony in favor of such VIP client of yours Ms. Roman, correct? Denise: … correct. Des: In falsely testifying in favor of your VIP client Ms. Roman, was this for him not to pull out his from your bank? Denise: … Des: What crime was involved in that case, where your VIP client was a defendant, Ms. Roman? Denise: (long silence) Estafa. Des: No further questions, Your Honor.