Single Focus: Our customers need to focus on running their business - on day-to-day operations, on providing their employees with a safe and clean work space, on presenting their brand to customers in the most assured way. And these are just a few points of focus . That's why we have a single focus - our customers. At the end of the day, it all comes down to our customers and the relationships we build together. It's a commitment we will never compromise. Because "Details Matter".
WHO WE ARE
STRATEGIC PRINCIPLES
For over 40 years, we have been providing client-focused, quality maintenance solutions to facilities across the United States. At Diversified Maintenance, we understand how important it is to an organization's well-being and success to count on expert and reliable facility maintenance services . It's been by strictly adhering to this basic but fundamental understanding that we've built a national reputation as an industry leader since our founding in 1973.
Our core values dictate every aspect of our business . By developing motivated personnel, delivering high quality service, focusing on the customer, sharing ideas and paving the way for continued growth, we aim to provide our customers with the highest standards of service.
At present, the company provides facility maintenance services to over 9,100 client locations nationwide with over 10,000 direct-hire employees and 550+ Field Managers. With 17 offices across the country, our customers include big box and specialty retailers, industrial manufacturing facilities, offices, banks, schools and medical facilities .
THE DIVERSIFIED DIFFERENCE Our employees, our clients and our company are unique.We focus on what's important to ensure strong relationships, lasting bonds and commitment to each other. Because "Details Matter." What sets us apart? • Integrated Facilities Service Partner offering a wide range of facility maintenance solutions nationwide • 1 0,000+ Employees and 550+ Field Managers protect the brand of our customer sites • Dedicated Management Team and 24/7 Field Help Desk • CIMS-GB Certified with Honors • Award-winning Environmental Health & Safety Team • Proprietary LEAPS Employee Development Program • Real-time Quality Assurance Tools • Certified MBE Partner Celebrating 20+ Years
• • • • •
Get to know our Outstanding People Watch how we deliver Exceptional Service See how we are Customer Driven Learn what makes us an Agile Organization Depend on our exceptional Financial Strength
CIMS-GB CERTIFIED WITH HONORS CIMS-GB stands for Cleaning Industry Management Standard - Green Building as certified by the International Sanitary Supply Association (ISSA). It applies to the management, operations, and performance systems of cleaning organizations. Compliance with the standard demonstrates that a cleaning operation is structured to deliver consistent , quality services designed to meet customers ' needs and expectations . CIMS-GB certified organizations demonstrate compliance with the core principles of the Standard : 1) Quality Systems, 2) Service Delivery, 3) Human Resources, 4) Health, Safety, and Environmental Stewardship, and 5) Management commitment. Diversified is proud to have completed all CIMS-GB requirements for which we received the prestigious certification with Honors - placing us in an elite category of certified providers committed to customer satisfaction and in compliance with the industry's best practices .
CORPORATE RESPONSIBILITY At Diversified Maintenance, we realize the importance of giving back, which is why we are proud to our partners' foundations as well as many other associations across the country. Our goal is to extend our social responsibility to all aspects of our activities including education and well-being of women and children, health and research, addiction prevention, ing veterans and their families, and other social causes. Our success at Diversified Maintenance is based on strong relationships, lasting bonds, and a commitment to our partnerships.
-.t••
• .!._ NMSDC
~ •• ~~~
Nati onal Minor ity Supp lier Develop ment Coun cil
'
Carolinas-Virginia Minority Suppli er Deve lopm ent Coun ci l
Minority Su pplier Developm ent Coun cil
DIVERSITY SPEND Diversified Maintenance is a proud of Environmental Service Systems (ESS), a certified Minority Business Enterprise (MBE) specializing in facility maintenance and commercial cleaning services. Founded in 1998 by industry veteran Edgar Ruth and headquartered in Charlotte, North Carolina, ESS provides superior quality service to clients across the continental U.S.A. Our alliance with ESS is part of our commitment to our clients. Partnering with Diversified Maintenance and ESS will make a positive impact on the communities we serve while ing our clients' diversity goals. Those are details that matter!
Tampa, FL
THuntsville, AL
Norcross, GA
Montgomery, AL
Mobile, AL
Columbus, IN
Raleigh, NC
Baton Rouge, LA
Louisville, KY
Phoenix, AZ
Charlotte, NC
Savannah, GA
Gulfport, MS
Memphis, TN
Birmingham, AL
Oviedo, FL