Questionnaire On Car Buying Behaviour 3f4u9

Q1. Do you own a car? If yes, then is it new or second hand? Yes (New car) Yes (Second -hand car) No If no go to question 7, or otherwise proceed serial—wise Q2. Which brand do you own? Maruti Hyundai Chevrolet Other: ____________________________ Q3. How long did you collect pre-purchase information? Less than 1 month 1 month-3 month 3 month-6 month More than 6 month Q4. Is your service department proactive about customers’ car maintenance—and does it Deliver a high quality of service? Yes No Q5. What about your satisfaction about your current car? Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied Q6. Who used the car most? Myself

My husband/wife My parents Others Q7. To what extent, do you think purchasing a car can raise your social status? Strongly disagree Disagree Neutral Agree Strongly agree Q8. To what extent, do you care other people see what car you are using when you go out? Strongly do not care Care Neutral Do not care Strongly care Q9. To what extent do you see the car only as transport tool? Strongly disagree Disagree Neutral Agree Strongly agree Q10. Rate according to your car engine preference 1-least, 5-highest Engine Petrol Diesel LPG CNG

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Q11. Which factors would influence your purchasing decision? (Check as many as you want) Brand image Fuel efficiency Performance Interior Design Exterior Design Q12. Which of these types of cars would you consider driving? (Check as many as you want) Sedan/ Hatchback Sports/ Cabriolet SUV Other_________________________ Q13. According to you, one should buy a new car or a second- hand car? New Second hand Q14. How much you want to spend (or have spent) for purchasing your car? Below Rs.4, 00,000 Rs.4, 00,000-Rs.7, 00,000 Rs.7, 00,000-Rs.12, 00,000 Rs.12, 00,000-Rs.20, 00,000 Over Rs.20, 00,000 Q15. What kind of payment would you prefer (or have preferred) to adapt? Cash Installment Loan Others