Questionnaire on conflict management Is conflict valued for your organization? (a)Agree (d) Highly disagree
The conflict provides an opportunity for change? (a)Agree (d) Highly disagree
(b) Middle level (d) all levels
The about conflict always welcomed? (a)Agree (d) Highly disagree
(b) Disagree (c) Highly Agree (e) Neither agrees nor disagrees
At what level the conflict occurs in your organization? (a) Top level (c) Bottom level
(b) Disagree (c) Highly Agree (e) Neither agrees nor disagrees
(b) Disagree (c) Highly Agree (e) Neither agrees nor disagrees
Do people know what procedures are available for conflict management? (a) Yes
(b) No
How many people know how to use conflict resolving procedure? (a) 20-40%
(b) 40-60%
(d) 80-100%
Does your organization have the resources (time, money, and people,) to deal with conflicts? (a) Yes
(c) 60-80%
(b) No
Disputants have the right to participate in decision making? (a)Agree (d) Highly disagree
(b) Disagree (c) Highly Agree (e) Neither agrees nor disagrees
Conflict is always bad? (a)Agree (d) Highly disagree
(b) Disagree (c) Highly Agree (e) Neither agrees nor disagrees
How much the conflict has an effect on your organization? (a) 20 to 40% (c) 60 to 80%
(b) 40 to 60% (d) 80 to 100%
Does your organization use strategies from these followings? (a) Discuss or debate (c) Compromise or consensus
(b) Open communication (d) Rotating responsibilities
Conflict affects the job performance of employees? (a)Agree (d) Highly disagree
(b) Disagree (c) Highly Agree (e) Neither agrees nor disagrees
Can you explain the level of conflict in your organization? _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _____________________ Times when conflict rises? _______________________________________________________ ______________________________________________________________ _____________________________________________ Which types of conflict models or procedures are available in your organization?
(a) Negotiation (c) Investigation (e) or any other
(b) Thomson kilman model (d) drama triangle
__________________________________________________________________________ __________________________________________________________________________ ______________________________
In your point of when does conflict occurs? (a) Expectations (b) different knowledge (c) Attachment (d) poor communication (e) If any other then explain __________________________________________________________________________ __________________________________________________________________________ ______________________________