Tata Motors 3n2t4z

m Over 90 operating companies in seven business sectors m Diversified in more than 80 countries m 28 public listed enterprises with market cap of 98.11 bn USD m Majors ʹ Tata Steel, Tata Motors, TCS, Tata Power, Tata Chemicals, Tata Global Beverages, Indian Hotels and Tata Communications

Purpose m Committed to quality of life m Striving for global competitiveness m Pay back to society especially customers, employees, shareholders and the community

Core Values m Integrity ʹ Fair & transparent business m Understanding ʹ Caring, comionate and humane m Excellence ʹ Strive to achieve highest possible m Unity ʹ Work cohesively with colleagues and groups m Responsibility ʹ Sensitive to countries, communities and environment

u m Economic development of the countries. No detrimental projects m Benefits of countries and their citizens m Respect of culture and tradition to comply with them

2 Financial Reporting & Records m Fairness and accuracy in s m Accordance with generally accepted guidelines, principles, standards, laws and regulations of the country m Internal audit and procedures m Criminal action against violator

£ Competition m Develop and operate competitively in open market m Promote liberalisation of trade m No unfair trade practices m No misleading statements about competitor͛s products or services m Only legal permitted source and means

Ñ Equal Opportunity Employer m No biasness in regard to race, caste religion, colour, ancestry, marital status, gender, sexual orientation, age, nationality, ethnicity or disability m Promote diversity and equality in all forms m No physical, verbal or psychological abuse

è Gifts & Donations m Neither receive nor offer directly or indirectly, any illegal payments, remuneration, gifts, donations or comparable benefits m However, accept and offer nominal gifts customarily with full disclosure m Policy to clarify rules on gifts

ÿ Government Agencies m No offer of company funds or property to any govt. agency or its representatives directly or through intermediaries, in order to obtain favourable performance or official duties m To comply with all governmental rules & regulations

Political Non-Alignment m the constitution and governance system of the country m No to any specific party or candidate 8 Health, Safety & Environment m Provide safer, healthier, cleaner and ergonomic working conditions

9 Quality of Products & Services m World class quality standards, after sales services and total satisfaction of buyer 10 Corporate Citizenship m By actively assessing in improvement of quality of life of people in the community m Systematic processes and management

11 Cooperation of TATA Companies m Among all ventures by sharing knowledge, management resources and settling all disputes 12 Public representation of the Company m Honours information requirements of the stakeholders and general public

1£ Third Party representation m Consultants, agents, sales representatives, distributors, channel partners, contractors and suppliers not authorised to represent a Tata company without the written permission of the Tata company m Sign a non disclosure agreement with the company

1Ñ Use of TATA Brand m Governed by manuals, codes and agreements issued by TATA sons 1è Group Policies m Recommended by TATA sons 1ÿ Shareholders m Enhancing shareholders͛ values and disseminate complete information to them regularly

1 Ethical Conduct m Professionalism, honesty and integrity while conforming to high moral & ethical standards m Preserve human rights of others 18 Regulatory Compliance m Compare standards of code and applicable laws and regulations

19 Concurrent Employment m No acceptance of other company or provision of freelancing services to anyone w/ or w/o remuneration 20 Conflict of Interest m Always act in interest of the company m No personal biasness

21 Security Transactions and Confidential Information m No benefit or access to information about the company to clients or suppliers 22 Protecting Company͛s Assets m Assets not to be misused, misutilised in any manner

2£ Citizenship m Express approval from top management and should have no adverse impact on business 2Ñ Integrity of Data furnished m Entire responsibility to ensure confidentiality 2è Reporting concerns m Immediate reports to seniors or helpline

TQMS m Applications and Assessment m TBEM Matrix m Visits and interaction in companies ʹ strengths and improvement opportunities m Trains and certifies assessors to evaluate TATA companies ʹ CORPORATE QUALITY HEAD

TBEM m To deliver strategic direction and drive business improvement m Used for ogranisational self-assessment of TATA companies m Helps improve business excellence pracitces m Facilitates communication and sharing best m For understanding and managing performance

m Set of questions for TATA companies m Enhance value to customer and maximise capabilities m Built on visionary leadership, customer driven excellence, organisational & personal learning, valuing of employees & partners, future focus, managing for innovation, management by fact, social responsibility and value creation

rRD QV Award m Given to companies for creating awareness on the importance of value of quality and need for total customer satisfaction in all areas m Achieve and sustain continuous excellence and leadership in marketplace

Communication and Recognition m TGIF ʹ community of innovation enthusiasts to experiment with ideas m Innovation workshops ʹ TQMS invites to share best practices m Tata Innovation Day ʹ to encourage creative thinking through annual contest m Tata Innovation Mission ʹ Senior executives visit to study their innovation techniques

m India͛s largest automobile company: USD 20 billons m Leader in each segment m Winning products ʹ Compact, midsize and UVs m World͛s Ñth largest truck manufacturer m World͛s 2nd largest bus manufacturer

m Established in 19Ñè m Int͛l in 19ÿ1 ʹ Europe, Africa, Middle East, SE Asia, S Asia and S America m £è00 touch points in India m NYSE (Sept 200Ñ

m Understanding customer stimuli and needs m Over £000 engineers and scientists in research centers across the globe m Pioneered technology and products

1st to develop light commercial vehicle in India India͛s 1st SUV 1st fully indigenous enger car 1st to create a new segment in commercial vehicles through TATA Ace m Family͛s 1st car ʹ NANO m m m m

19Ñè Tata Engineering and Locomotive Co. Ltd. was established. 19Ñ8 Steam road roller introduced in collaboration with Marshall Sons (UK .

19èÑ Collaboration with Daimler Benz AG, West , for manufacture of medium commercial vehicles. 19è9 Research and Development Centre set up at ramshedpur.

19ÿ1 Exports begin with the first truck being shipped to Ceylon, now Sri Lanka. 19ÿÿ Setting up of the Engineering Research Centre at Pune.

191 - Introduction of DI engines. 19 - First commercial vehicle manufactured in Pune. 198£ - Manufacture of Heavy Commercial Vehicle commences.

m 198è - First hydraulic excavator produced with Hitachi collaboration. 198ÿ - Production of first light commercial vehicle, Tata Ñ0, indigenously designed, followed by Tata ÿ08. 1989 - Introduction of the Tatamobile 20ÿ - £rd LCV model.

1991 m Launch of the 1st indigenous enger car Tata Sierra. m TAC 20 crane produced. m One millionth vehicle rolled out. 1992 - Launch of the Tata Estate. 199£ - roint venture agreement signed with Cummins Engine Co. Inc. for the manufacture of high horsepower and emission friendly diesel engines.

199Ñ m Launch of Tata Sumo - the multi utility vehicle. m Launch of LPT 09 - a full forward control, light commercial vehicle. m roint venture agreement signed with M/s Daimler - Benz / Mercedes - Benz for manufacture of Mercedes Benz enger cars in India. m roint venture agreement signed with Tata Holset Ltd., UK for manufacturing turbochargers to be used on Cummins engines.

199è - Mercedes Benz car E220 launched. 199ÿ - Tata Sumo deluxe launched. 199 m Tata Sierra Turbo launched. m 100,000th Tata Sumo rolled out.

1998 m Tata Safari - India's first sports utility vehicle launched. m 2 millionth vehicle rolled out. m Indica, India's first fully indigenous enger car launched. 1999 m 11è,000 bookings for Indica ed against full payment within a week. m Commercial production of Indica commences in full swing.

2000 m First consignment of 1ÿ0 Indicas shipped to Malta. m Indica with Bharat Stage 2 (Euro II compliant diesel engine launched. m Utility vehicles with Bharat 2 (Euro II compliant engine launched. m Indica 2000 (Euro II with multi point fuel injection petrol engine launched. m Launch of CNG buses.

2001 m Indica V2 launched - 2nd generation Indica. m 100,000th Indica wheeled out. m Launch of CNG Indica. m Launch of the Tata Safari EX m Indica V2 becomes India's no. 1 car in its segment. m Exits t venture with Daimler Chrysler.

2002 m Unveiling of the Tata Sedan at Auto Expo 2002. m Petrol version of Indica V2 launched. m Launch of the EX series in Commercial vehicles. m Launch of the Tata 20 DI. m 2,00,000th Indica rolled out. m è,00,000th enger vehicle rolled out. m Launch of the Tata Sumo'+' Series m Launch of the Tata Indigo. m Tata Engineering signed a product agreement with MG Rover of the UK.

200£ m Launch of the Tata Safari Limited Edition. m The Tata Indigo Station Wagon unveiled at the Geneva Motor Show. m On 29th ruly, r. R. D. Tata's birth anniversary, Tata Engineering becomes Tata Motors Limited. m £ millionth vehicle produced. m First City Rover rolled out m 1£è PS Tata Safari EXi Petrol launched m Tata SFC Ñ0 EX Turbo launched

200Ñ m Tata Motors unveils new product range at Auto Expo '0Ñ. m New Tata Indica V2 launched m Tata Motors and Daewoo Commercial Vehicle Co. Ltd. sign investment agreement m Indigo Advent unveiled at Geneva Motor Show m Tata Motors completes acquisition of Daewoo Commercial Vehicle Company

m Tata LPT 909 EX launched m Tata Daewoo Commercial Vehicle Co. Ltd. (TDCV launches the heavy duty truck 'NOVUS' , in Korea m Sumo Victa launched m Indigo Marina launched m Tata Motors lists on the NYSE

200è m Tata Motors rolls out the è00,000th enger Car from its Car Plant Facility in Pune m The Tata Xover unveiled at the èth Geneva Motor Show m Branded buses and coaches - Starbus and Globus launched m Tata Motors acquires 21% stake in Hispano Carrocera SA, Spanish bus manufacturing Company m Tata Ace, India's first mini truck launched m Tata Motors wins rRD QV award for business excellence. m The power packed Safari Dicor is launched

m Introduction of Indigo SX series - luxury variant of Tata Indigo m Tata Motors launches Indica V2 Turbo Diesel. m One millionth enger car produced and sold m Inauguration of new factory at ramshedpur for Novus m Tata TL ÑXÑi India's first Sports Utility Truck (SUT is launched m Launch of Tata Novus m Launch of Novus range of medium trucks in Korea, by Tata Daewoo Commercial Vehicle Co. (TDCV

200ÿ m Tata Motors vehicle sales in India cross four million mark m Tata Motors unveils new long wheel base Indigo & X-over concept at Auto Expo 200ÿ m Indica V2 Xeta launched m enger Vehicle sales in India cross onemillion mark

m Tata Motors and Marcopolo, Brazil, announce t venture to manufacture fully built buses & coaches for India & markets abroad m Tata Motors first plant for small car to come up in West Bengal m Tata Motors extends CNG options on its hatchback and estate range m TDCV develops South Korea's first LNG-Powered Tractor- Trailer m Tata Motors and Fiat Group announce three additional cooperation agreements m Tata Motors introduces a new Indigo range

m 200 m Construction of Small Car plant at Singur, West Bengal, begins on ranuary 21 m New 200 Indica V2 range is launched m Tata Motors launches the longwheel base Indigo XL, India's first stretch limousine m Common rail diesel (DICOR engine extended to Indigo sedan and estate range m Tata Motors and Thonburi Automotive Assembly Plant Co. (Thonburi , t venture company in Thailand to manufacture, assemble and market pickup trucks. m Roll out of 100,000th Ace

m Tata-Fiat plant at Ranjangaon inaugurated m Launch of a new Upgraded range of its entry level utility vehicle offering, the Tata Spacio. m CRM-DMS initiative crosses the 1000th location milestone m Launch of Magic, a comfortable, safe, fourwheeler public transportation mode, developed on the Ace platform m Launch of Winger, India͛s only maxi-van

m Fiat Group and Tata Motors announce establishment of roint Venture in India m Launch of the Sumo Victa Turbo DI, the new upgraded range of its entry-level utility vehicle, the Sumo Spacio m Tata Motors launches Indica V2 Turbo with dual airbags and ABS m Launch of new Safari DICOR 2.2 VTT range, powered by a new 2.2 L Direct Injection Common Rail (DICOR engine. m Rollout of the one millionth enger car off the Indica platform.

2008 m Ace plant at Pantnagar (Uttarakhand begins production. m Indica Vista ʹ the new generation Indica, is launched. m Tata Motors' new plant for Nano to come up in Gujarat. m Latest common rail diesel offering- the Indica V2 DICOR, launched. m Indigo CS (Compact Sedan , world͛s first sub four-metre sedan, launched. m Launch of the new Sumo -- Sumo Grande, which combines the looks of an SUV with the comforts of a family car. m Tata Motors unveils its People's Car, Nano, at the ninth Auto Expo.

m Xenon, 1-tonne pick-up truck, launched in Thailand. m Tata Motors signs definitive agreement with Ford Motor Company to purchase raguar and Land Rover. m Tata Motors completes acquisition of raguar Land Rover. m Tata Motors introduces new Super Milo range of buses. m Tata Motors is Official Vehicle Provider to Youth Baton Relay for The III Commonwealth Youth Games Pune 2008. m Indica Vista ʹ the second generation Indica, is launched. m Tata Motors launches enger cars and the new pick-up in D.R. Congo.

2009 m Tata Marcopolo Motors, Dharwad plant beings production m Tata Motors launches Nano - The People's Car m Introduction of New world standard truck range m Launch of luxury vehicles - raguar XF, XFR and XKR and Land Rover Discovery £, Range Rover Sport and Range Rover from raguar and Land Rover in India

m Tata Nano wins the Indian Car of the Year (ICOTY Award m Tata Motors launches the Sumo Grande MK II m Tata Motors begins distribution of Prima World truck m Tata Motors acquires remaining 9% in Hispano Carrocera. m Tata Motors launches the next generation all-new Indigo MANZA. m FREELANDER 2 launched in India.

m Tata Motors introduces the all new Tata Ñ0 Pickup, Tata Super Ace and Tata Ace EX. m First raguar Land Rover showroom opens in India. m Ravi Kant to become Non-executive ViceChairman of Tata Motors on retirement, P.M. Telang to become Managing Director ʹ India Operations. m Tata Nano draws over 2.0£ lakh bookings

2010 m Tata Ace becomes India's first 1-lakh brand in goods commercial vehicles. m Appointment of Mr. Carl-Peter Forster as Managing Director of Tata Motors. m raguar Land Rover announces opening of its Dealership in New Delhi m Tata Motors to construct heavy truck plant in Myanmar under Government of India͛s Line of Credit. m Tata Motors declared as the Commercial Vehicle Maker of the Year.

m Tata Motors enger Car Division launches ͚Tata Motors Service Edge͛ for leading edge customer service. m Tata Motors displays Tata Nano EV at the 80th Geneva Motor Show. m Chief Minister of Punjab inaugurates Tata Motors ed State Institute of Automotive and Driving Skills. m raguar Land Rover announces Dr Ralf Speth as Chief Executive Officer.

m Tata Motors appoints Mr. Carl-Peter Forster as Group CEO. m Tata Motors Group displays the widest range of products and environment-friendly technologies at Auto Expo 2010. m Tata Motors launches Magic Iris m On 2ÿth April 2010, Tata Motors sold its Ñ millionth Commercial Vehicle.

GREEN MATTERS m UN Global Compact m Labour and Environment Standards m Serving rural communities adjacent to its manufacturing locations m Reducing hazardous materials in vehicle components, developing extended life lubricants m Implementation of several environmentally sensitive technology

REDUCING POLLUTION m Anti-pollution efforts by introducing cleaner engines m Euro norms well ahead of the mandated dates m Upgraded the performance of its entire range of four and six cylinder engines to meet international emission standards m CNG version of buses and cars

RESTORING ECOLOGICAL BALANCE m Effluent treatment facilities in its plants m Tree plantation programmes ʹ 2.Ñ million trees in ramshedpur region m Involves villagers and employees

END OF LIFE VEHICLE TREATMENT & RECYLCLING m Tata Motors has already met the ͞producer responsibility͟ aspects of the ELV Directive COMMUNITY DEVELOPMENT m Self-initiated cottage industries m Social forestry, road construction, rural health, education, water supply and family planning

HEALTH & SANITATION m Preventive & curative health services ʹ mobile EMPLOYEMENT GENERATION m Self-sufficiency programmes m Educational institutes

m ENGER CARS ʹ Indica Vista, Indica V2 Xeta, Indigo Manza Indigo CS, Indica V2, Nano, Fiat Cars m UTILITY VEHICLES ʹ Aria, Safari DICOR, Sumo Grande MK II, Xenon XT m TRUCKS ʹ Medium & heavy commercial vehicles, Intermediate commercial vehicles, LCVs, SCVs, Prima, TL ÑÑ, Construx

m COMMERCIAL ENGER CARRIERS ʹ Buses, Winger, Magic m DEFENCE VEHICLES