Vmware Kb_ Required Vmware Vcenter Converter Ports 6d47
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VMware KB: Required VMware vCenter Converter ports
1 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
Required VMware vCenter Converter ports Symptoms You may receive these errors, which can indicate blocked ports: Unable to the specified host The host is not available, there is a network configuration problem, or the management services on the host are not responding Failed to connect to peer Error: Failed to connect to server The operation failed Incorrect credentials Unable to SSH to the source machine Please check if a firewall is blocking access to the SSH daemon on the source machine Failed to clone the volume Unable to connect FAILED: The request refers to an unexpected or unknown type Failed to connect ISO image to remote VM FAILED: unable to obtain the IP address of the helper virtual machine ssh: Could not resolve hostname Name or service not known FAILED: An error occurred during the conversion Unable to obtain IP addresss of helper virtual machine A general system error occurred: unknown internal error
Purpose This article describes the ports required to be open for VMware vCenter Converter. Following the article and ensuring the ports are open ensures that common firewall configurations in your environment are compatible with Converter.
Resolution VMware vCenter Converter fails if one or more required ports are blocked. Follow the section that matches your conversion scenario.
6/17/2012 9:53 AM
VMware KB: Required VMware vCenter Converter ports
2 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
In this article, the following are used: Source computer
The physical or virtual machine that is being converted.
Converter server
The server portion of VMware vCenter Converter. In a typical installation, both the Converter server and Converter client are installed at the same location. By default, this is the installation method that is used.
Converter client The client portion of VMware vCenter Converter. In a custom installation, the Converter client can be installed to a different computer than the Converter server. VirtualCenter
The VirtualCenter computer that is being used as the conversion destination, if such was chosen.
ESX
The VMware ESX host that is being used as the conversion destination, if one is chosen, or the ESX host that is hosting the target virtual machine.
Fileshare path
The path to a virtual machine's .vmx file, if the source is an existing or standalone virtual machine, or the path to a directory if the destination is to be a standalone virtual machine.
Standalone virtual machine
A virtual machine that is being managed by a VMware product other than VMware ESX.
Helper virtual machine
When converting a powered on Linux operating system (P2V), this is the target virtual machine that is being used temporarily for the purpose of copying files from the source computer. It uses the T/IP information that is entered in the Converter wizard for the target virtual machine. Make sure that this IP address can communicate directly with the source computer.
Notes: If you perform a corrective action, determine if the problems initially encountered are still being experienced. To test port connectivity, do so from a command or shell prompt. For more information, see Opening a command or shell prompt (1003892) (search.do?cmd=displayKC&externalId=1003892) . To test T port connectivity use the telnet command. For more information, see Testing port connectivity with the Telnet command (1003487) (search.do?cmd=displayKC&externalId=1003487) . To test UDP port connectivity from Linux or MacOS use the traceroute command. For more information, see a traceroute man page (http://linux.die.net/man/8/traceroute) . To test UDP port connectivity from Windows use the Portqry utility. For more information, see the Microsoft Knowledge Base article 310099 (http://.microsoft.com/kb/310099) . Note: These links were correct as of March 15, 2009. If you find a link is broken, provide and a VMware employee will update the link.
Converting a powered on Windows operating system (P2V) Source
Destination
T Ports UDP Ports
Notes
Converter server
Source computer
445, 139, 9089 or 9090
If the source computer uses NetBIOS, port 445 is not required. If NetBIOS is not being used, ports 137, 138, and 139 are not required. If in doubt, make sure that none of the ports are blocked. Port 9089 is used for Converter Standalone versions, and 9090 is used for the Converter plugin. Note: Unless you have installed Converter server to the source computer, the used for authentication to the source computer must have a , the source computer must have network file sharing enabled, and it cannot be using Simple File Sharing.
Converter server
VirtualCenter 443
137, 138
Only required if the conversion target is VirtualCenter.
6/17/2012 9:53 AM
VMware KB: Required VMware vCenter Converter ports
3 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
Converter client
Converter server
443
Only required if a custom installation was performed and the Converter server and client portions are on different computers.
Source computer
ESX
443, 902
If the conversion target is VirtualCenter then only port 902 is required.
Converting a powered on Linux operating system (P2V) Source
Destination
T Ports
Notes
Converter server
Source computer
22
The Converter server must be able to establish an SSH connection with the source computer.
Converter client
Converter server
443
Only required if a custom installation was performed and the Converter server and client portions are on different computers.
Converter server
VirtualCenter
443
Only required if the conversion target is VirtualCenter.
Converter server
ESX
443, 902, 903
If the conversion target is VirtualCenter, only ports 902 and 903 are required.
Converter server
Helper virtual machine
443
Helper virtual machine
Source computer
22
The helper virtual machine must be able to establish an SSH connection with the source computer. By default the helper virtual machine gets its IP address assigned by DH. If there is no DH server available on the network chosen for the target virtual machine you must manually assign it an IP address.
Converting an existing virtual machine (V2V) Source
Destination
T Ports
UDP Ports
Notes
Converter server
Fileshare path 445, 139
137, 138
This is only required for standalone virtual machine sources or destinations. If the computer hosting the source or destination path uses NetBIOS, port 445 is not required. If NetBIOS is not being used, ports 137, 138, and 139 are not required. If in doubt, make sure that none of the ports are blocked.
Converter client
Converter server
443
Only required if a custom installation was performed and the Converter server and client portions are on different computers.
Converter server
VirtualCenter
443
Only required if the target is VirtualCenter.
Converter server
ESX
443, 902
If the conversion target is VirtualCenter, only port 902 is required.
Tags converter-fails converter-ports misconfigured-firewall Request a Product Feature To request a new product feature or to provide on a VMware product, please visit the Request a Product Feature (http://www.vmware.com//us.html?department=prod_request) page.
6/17/2012 9:53 AM
VMware KB: Required VMware vCenter Converter ports
4 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
Permalink to: Required VMware vCenter Converter ports (http://kb.vmware.com/kb/1010056) Read our blog (http://blogs.vmware.com/kb/) /vmwarekb)
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KB: 1010056 Updated: Mar 14, 2012 Categories: Troubleshooting Product(s): VMware vCenter Converter VMware vCenter Converter Standalone Product Version(s): VMware vCenter Converter 4.0.x VMware vCenter Converter 4.1.x VMware vCenter Converter 4.2.x VMware vCenter Converter Standalone 4.0.x VMware vCenter Converter Standalone 4.3.x VMware vCenter Converter Standalone 5.0.x
6/17/2012 9:53 AM
1 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
Required VMware vCenter Converter ports Symptoms You may receive these errors, which can indicate blocked ports: Unable to the specified host The host is not available, there is a network configuration problem, or the management services on the host are not responding Failed to connect to peer Error: Failed to connect to server The operation failed Incorrect credentials Unable to SSH to the source machine Please check if a firewall is blocking access to the SSH daemon on the source machine Failed to clone the volume Unable to connect FAILED: The request refers to an unexpected or unknown type Failed to connect ISO image to remote VM FAILED: unable to obtain the IP address of the helper virtual machine ssh: Could not resolve hostname Name or service not known FAILED: An error occurred during the conversion Unable to obtain IP addresss of helper virtual machine A general system error occurred: unknown internal error
Purpose This article describes the ports required to be open for VMware vCenter Converter. Following the article and ensuring the ports are open ensures that common firewall configurations in your environment are compatible with Converter.
Resolution VMware vCenter Converter fails if one or more required ports are blocked. Follow the section that matches your conversion scenario.
6/17/2012 9:53 AM
VMware KB: Required VMware vCenter Converter ports
2 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
In this article, the following are used: Source computer
The physical or virtual machine that is being converted.
Converter server
The server portion of VMware vCenter Converter. In a typical installation, both the Converter server and Converter client are installed at the same location. By default, this is the installation method that is used.
Converter client The client portion of VMware vCenter Converter. In a custom installation, the Converter client can be installed to a different computer than the Converter server. VirtualCenter
The VirtualCenter computer that is being used as the conversion destination, if such was chosen.
ESX
The VMware ESX host that is being used as the conversion destination, if one is chosen, or the ESX host that is hosting the target virtual machine.
Fileshare path
The path to a virtual machine's .vmx file, if the source is an existing or standalone virtual machine, or the path to a directory if the destination is to be a standalone virtual machine.
Standalone virtual machine
A virtual machine that is being managed by a VMware product other than VMware ESX.
Helper virtual machine
When converting a powered on Linux operating system (P2V), this is the target virtual machine that is being used temporarily for the purpose of copying files from the source computer. It uses the T/IP information that is entered in the Converter wizard for the target virtual machine. Make sure that this IP address can communicate directly with the source computer.
Notes: If you perform a corrective action, determine if the problems initially encountered are still being experienced. To test port connectivity, do so from a command or shell prompt. For more information, see Opening a command or shell prompt (1003892) (search.do?cmd=displayKC&externalId=1003892) . To test T port connectivity use the telnet command. For more information, see Testing port connectivity with the Telnet command (1003487) (search.do?cmd=displayKC&externalId=1003487) . To test UDP port connectivity from Linux or MacOS use the traceroute command. For more information, see a traceroute man page (http://linux.die.net/man/8/traceroute) . To test UDP port connectivity from Windows use the Portqry utility. For more information, see the Microsoft Knowledge Base article 310099 (http://.microsoft.com/kb/310099) . Note: These links were correct as of March 15, 2009. If you find a link is broken, provide and a VMware employee will update the link.
Converting a powered on Windows operating system (P2V) Source
Destination
T Ports UDP Ports
Notes
Converter server
Source computer
445, 139, 9089 or 9090
If the source computer uses NetBIOS, port 445 is not required. If NetBIOS is not being used, ports 137, 138, and 139 are not required. If in doubt, make sure that none of the ports are blocked. Port 9089 is used for Converter Standalone versions, and 9090 is used for the Converter plugin. Note: Unless you have installed Converter server to the source computer, the used for authentication to the source computer must have a , the source computer must have network file sharing enabled, and it cannot be using Simple File Sharing.
Converter server
VirtualCenter 443
137, 138
Only required if the conversion target is VirtualCenter.
6/17/2012 9:53 AM
VMware KB: Required VMware vCenter Converter ports
3 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
Converter client
Converter server
443
Only required if a custom installation was performed and the Converter server and client portions are on different computers.
Source computer
ESX
443, 902
If the conversion target is VirtualCenter then only port 902 is required.
Converting a powered on Linux operating system (P2V) Source
Destination
T Ports
Notes
Converter server
Source computer
22
The Converter server must be able to establish an SSH connection with the source computer.
Converter client
Converter server
443
Only required if a custom installation was performed and the Converter server and client portions are on different computers.
Converter server
VirtualCenter
443
Only required if the conversion target is VirtualCenter.
Converter server
ESX
443, 902, 903
If the conversion target is VirtualCenter, only ports 902 and 903 are required.
Converter server
Helper virtual machine
443
Helper virtual machine
Source computer
22
The helper virtual machine must be able to establish an SSH connection with the source computer. By default the helper virtual machine gets its IP address assigned by DH. If there is no DH server available on the network chosen for the target virtual machine you must manually assign it an IP address.
Converting an existing virtual machine (V2V) Source
Destination
T Ports
UDP Ports
Notes
Converter server
Fileshare path 445, 139
137, 138
This is only required for standalone virtual machine sources or destinations. If the computer hosting the source or destination path uses NetBIOS, port 445 is not required. If NetBIOS is not being used, ports 137, 138, and 139 are not required. If in doubt, make sure that none of the ports are blocked.
Converter client
Converter server
443
Only required if a custom installation was performed and the Converter server and client portions are on different computers.
Converter server
VirtualCenter
443
Only required if the target is VirtualCenter.
Converter server
ESX
443, 902
If the conversion target is VirtualCenter, only port 902 is required.
Tags converter-fails converter-ports misconfigured-firewall Request a Product Feature To request a new product feature or to provide on a VMware product, please visit the Request a Product Feature (http://www.vmware.com//us.html?department=prod_request) page.
6/17/2012 9:53 AM
VMware KB: Required VMware vCenter Converter ports
4 of 4
http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...
Permalink to: Required VMware vCenter Converter ports (http://kb.vmware.com/kb/1010056) Read our blog (http://blogs.vmware.com/kb/) /vmwarekb)
Watch KBTV (http://blogs.vmware.com/kbtv/)
Follow us (http://www.twitter.com
Request New Content (http://www.vmware.com/landing_pages/knowledgebase-content-request.html)
1 (javascript:void( rate(1,this) )) 2 (javascript:void( rate(2,this) )) 3 (javascript:void( rate(3,this) )) 4 (javascript:void( rate(4,this) )) 5 (javascript:void( rate(5,this) )) 72 Ratings
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KB: 1010056 Updated: Mar 14, 2012 Categories: Troubleshooting Product(s): VMware vCenter Converter VMware vCenter Converter Standalone Product Version(s): VMware vCenter Converter 4.0.x VMware vCenter Converter 4.1.x VMware vCenter Converter 4.2.x VMware vCenter Converter Standalone 4.0.x VMware vCenter Converter Standalone 4.3.x VMware vCenter Converter Standalone 5.0.x
6/17/2012 9:53 AM
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