Welcome Package 2z246c

Payment Options The first semester tuition payment, which includes medical insurance and incidental fees, is specified on your fee statement and can also be viewed through your myCentennial . For instructions on how to and use myCentennial, please visit our online tutorial at: http://www.centennialcollege.ca/mycentennial/tutorial.

1 Wire Transfer

a) Western Union (recommended method) Centennial is now providing a faster, less expensive and easier payment option online at: http://bit.ly/17tarxC

Please refer to the enclosed Western Union document for instructions.

Payments made through Western Union can be seen in your student within 2-3 business days.



If your local currency is not available, please select American Dollars (USD) and arrange for your bank to transfer the equivalent amount to Western Union. Western Union will convert the USD amount into Canadian Dollars (CAD) and deposit the payment into your student .

b) Bank to Bank Transfer (outside of Canada)

Ordering Customer Swift F50

Name of Ordering Customer Street Address City, Province/State Country Postal Code

Branch of Swift F57

//CC001001732 Canadian Imperial Bank of Commerce (CIBC) 1100 Ellesmere Road Scarborough, Ontario Canada M1P 2X3 Swiftcode: CIBCCATT



8826218 (if paying in Canadian $$) 0241415 (if paying in US $$)

Beneficiary Number Swift F59

Beneficiary Name and Address Swift F59

Centennial College 941 Progress Avenue, Room C2-07 Toronto, ON Canada M1G 3T8

Details of Payment Swift F70

Student Name and Number Indicate if your payment is for Tuition fees, Residence fees or for both combined.

• Please scan a copy of the transaction record of payment and send it to [email protected]. Include your student name and student number on the email. • When sending wire transfers through the bank to bank transfer method, there will be additional service charges applied by your bank and the College’s bank, making this a more expensive alternative than Western Union. • Please allow 5 business days for bank to bank transfers to be posted to your student .

See back...



Payment Options (Cont.) 2 Bank Draft

The Bank Draft should be made payable to Centennial College. You must write your name and your student number on the back of the draft in order to avoid delays in having your payment processed. Please note that this option is the slowest method of payment. Once the bank draft has been received by the College, it will take an 2-3 business days to appear on your student . We recommend that a tracking number be requested in every case.



You can either send your bank draft by courier or post mail to the following address (please ensure you use the correct address based on your delivery choice):

COURIER ADDRESS MAILING ADDRESS Centennial College s Receivable Room A2-19 939 Progress Avenue Toronto, ON M1G 3T8

3



Centennial College s Receivable Room A2-19 P.O. Box 631, Station A Toronto, ON M1K 5E9

Credit Card

Centennial College accepts MasterCard, Visa and American Express. In order to make payments using this method, you can pay in the following ways:

• Online at myCentennial: http://my.centennialcollege.ca • Via telephone by calling 1-416-289-5300 • Post Mail or Fax:

• Complete the Credit Card Information Form.



• Submit the completed form by fax to: 1-416-289-5275 or by post mail to the address above.



• We do not accept Credit Card Information Forms or payments by email.

4

Canadian Bank



If you are paying from within Canada, payments can also be made at any Canadian Bank using the bank’s online bill payment system, telephone banking system, or in-person at any bank branch.

• Please pay the amount owing that is indicated on your Centennial College fee statement. • Please ensure the payment is processed as a bill payment. • Your student ID number must be used as the bill payment number. • Please allow 2-3 business days for the College to post your payment to your student .

For general inquiries, please email your questions to: [email protected].

©Copyright Centennial College 2013. All rights reserved. Printed in Canada. December 2013

Checklist Guide for International Students

Checklist

3 q

Now that you have received your Offer of ission Letter, we are sure that you have many questions about how to prepare to come to Canada and Centennial College. For your convenience, we have developed a quick checklist that you can use as a reference to ensure you have completed all the necessary steps. Of course, if you have specific questions, you can always email us at [email protected] or your issions Team. We look forward to seeing you upon your arrival.

Preparing to come to Centennial

‰‰ Satisfy conditions of offer of ission ‰‰ Apply for a Study Permit (and Visa, if required) at the nearest Canadian embassy or ‰‰ ‰‰ ‰‰

consulate centennialcollege.ca/international/studypermit Pay applicable tuition and fees centennialcollege.ca/international/wiretransfer Book flight/travel arrangements Arrange for accommodation (See Housing Options Document) centennialcollege.ca/international/housing

centennialcollege.ca/mycentennial/internationalevents

‰‰ Confirm semester start date (Check your program outline on Centennial Website) ‰‰ Decide on banking arrangements: transfer money, purchase travelers cheques, credit cards, etc.

‰‰ Have medical examination and inoculations (if applicable) Before you leave

‰‰ Confirm flight ‰‰ Book transport to your new home by completing International Student Airport Pick-up Form ‰‰

(at least five days before your arrival) centennialcollege.ca/studentarrivalform Pack clothing and accessories for Toronto’s Winter, Spring, Summer and Fall weather

When you arrive in Canada

‰‰ Provide all required entry documents for immigration officer upon arrival to Canada ‰‰ Call home to tell parents/guardians you have arrived safely ‰‰ Visit the International Office at your campus to complete your registration (Campus name ‰‰ ‰‰ ‰‰ ‰‰ ‰‰ ‰‰ ‰‰ ‰‰ ‰‰ ‰‰

listed on offer letter) Attend the International Student Orientation session Accommodation – pick up your keys Book Assessment test(s) (see your issions Officer) Have your photo taken for your student ID Obtain your student ID card Open a bank Expect to receive an email with your health insurance information two weeks after arrival Talk to an Academic Advisor to confirm appropriate courses for your program for classes (if you have not already done so) Update your Toronto address and telephone number on myCentennial

facebook.com/centennial.international

@CentennialInternational

centennialcollege.ca/international

‰‰ for Student Orientation Session. When announced orientation dates are posted here:

@CentennialIE 04/15

This form can only be mailed or faxed to: Centennial College International Education Office Progress Campus, Room C2-07 P.O. Box 631, Station A Toronto, Ontario, Canada M1K 5E9 Fax: 416.289.5275

Credit Card Authorization Form In order for Centennial College to obtain authorization from the credit card you have provided, we will need a copy of the card holder’s signature. By completing the information below and g this document, the card holder will authorize the following transaction. Please print information clearly.

Amount

___________________________________________

Date

___________________________________________

Credit Card Number

___________________________________________

CVC Code

___________________________________________

(3 digit number on the back of the credit card)

Expiration Date

___________________________________________

Name of Credit Card Holder

___________________________________________

Signature of Credit Card Holder

___________________________________________

International Student Number

___________________________________________

Student Name

___________________________________________

The Credit Card Authorization Form can only be submitted by Fax or by Mail. Centennial College does not accept submissions of this Form by email.

www.centennialcollege.ca/international 10/6/2011

Withdrawal/Refund Policy 1 Determine your Eligibility Why are you withdrawing?: • Were you issued a Visa Denial letter? – Proceed to Option 1 • All other withdrawal requests - Proceed to Option 2

2 Withdrawal Process Option 1: VISA Denial If you have received a Visa Denial letter issued by the Canadian Embassy or Consulate, please follow these steps: 1. Provide a copy of your Visa Denial letter 2. Proceed to Step 3 – Refund Request Forms 3. Return all documents and the applicable refund request forms (see chart) via email to [email protected]. Upon receipt of all documentation, your withdrawal application will be processed to refund your fees paid, minus a $2300 istrative charge ing Documentation Requirements Chart Reason for Withdrawal

Transferring to another Institution

Documentation Required • Letter of Acceptance: Refunds will be processed only if you will be attending a Centennial approved Institution in the same semester as you were accepted to attend at Centennial. In addition, the program level must be the same or higher (i.e. post-graduate to post-graduate or post-secondary to post-graduate). A valid letter from the institution indicating the start date of studies is required. • Third Party Release Form

Returning Home



facebook.com/centennial.international

• • • •

Copy of valid study permit Written explanation (if requested) Copy of student return plane ticket Copy of student port with a valid return stamp @CentennialInternational

@CentennialIE

Withdrawal/Refund Policy

(Cont.)

Please the international office at [email protected] for instructions

Other

Important: After the first 10 school days of the semester, students are not eligible for a refund of fees paid for the semester. Any outstanding balances owing on your will be deducted from your refund. Documents required to process your withdrawal are available by ing [email protected]

3 Refund Request Forms Fee refunds are issued in the same format as the original payment and to the same person or that made the initial payment. Original Payment Type Wire Transfer

Refund Payment Type Complete a Wire transfer form • Refunds will be converted to the default local currency of which the beneficiary is located

Credit Cards

Complete a Credit Card Refund Authorization Form • This documentation must be sent to the college via fax: 416-289-5275 • Refunds will only be made to original credit card used for the initial payment

Important: 1. If your refund is payable to someone other than yourself (i.e. Family Member, Agent), a Third Party Release form is required. 2. For students who are approved to transfer to another institution, your refund will be issued directly to that institution. A Third-Party Release Form is required. 3. Documents required to process your refund are available by ing [email protected]

4 Submission of Withdrawal and Refund Documentation • Review the option you selected in Step 2 • Submit all required forms and documentation to the Centennial College International Centre (with the exception of credit card information) via email at [email protected] • Your request for a refund will commence upon receipt of all required documentation. You can expect to receive a refund within four to six weeks, after the International Centre has received a complete and accurate International Student Program Withdrawal and Refund forms. • If you require assistance with your Application to Withdraw, please 416-289-5000, ext. 2529 (Hours of operation are: Monday to Friday, 8:30 am to 4:30 pm EST) Information is subject to change without notice. Please refer to the refund page on our International Education Website for further information: centennialcollege.ca/international/withdraw 04/15

Attended College or University?

Apply for Transfer Credit Application Deadlines: Wednesday, August 31, 2016 for Fall 2016 courses Wednesday, January 4, 2017 for Winter 2017 courses Wednesday, May 3, 2017 for Summer 2017 courses

See where experience takes you.

Transfer Credit Application Process Step 1: Sign into myCentennial. You will need your myCentennial name and . Step 2: Select “Student Record Information” under My Online Services. Step 3: Select “Apply for Transfer Credit”. Step 4: Follow the prompts to complete your application. Step 5: Submit your application and wait for notification of decision. Required Documentation You will need to an electronic copy of the following documents: • Official transcript • Official course outline from the year you took the course • If your previous education was done outside of Canada, you need to submit a ICAS post-secondary comprehensive report or a WES course-by-course report

centennialcollege.ca/transfercredit 254_MAR16

See where experience takes you.

Welcome!

Welcome to Centennial College Congratulations on your decision to us at Centennial College. We have prepared this Welcome Package to help you with your next steps in becoming a student at Centennial. Enclosed you will find your Acceptance Letter and your Cost of Living Letter, which are to be used when you apply for your study permit. We have also provided information on Payment Options, Housing Options, our Withdrawal and Refund Policy, and have included a Checklist designed to help you prepare for your stay in Toronto, Canada, and Centennial College. Please review all documents in this package carefully! If you have any questions, please do not hesitate to your Centennial issions Officer. As a new student, you may want to learn a little more about the city you will be living in while you study at Centennial. Toronto is located in the province of Ontario, along Lake Ontario, and is home to over 2.7 million people. It is one of the most liveable and vibrant cities in the world, with over 160 languages and dialects spoken. Some of the reasons why people choose to live in Toronto include: quality of life, business opportunities, cultural diversity, arts and entertainment and political stability. During your stay, you will also enjoy our four beautiful seasons: Spring, Summer, Fall and Winter. Be sure to have clothes that are suitable for each season. You will also be able to take advantage of the energy, style, culture and warmth offered by the city’s upwards of 140 distinct neighbourhoods. We strongly encourage you to arrive at least one week before classes start to get comfortable with your new surroundings, settle in to your new home, and attend Centennial Welcomes – our new student orientation event. When you arrive, please meet with your International Education issions Team to complete your registration as soon as possible (bring your acceptance letter and port). Keep in mind our International Education Office isScan open to play video ► Monday-Friday, 8:30 am - 4:30 pm.

scan to view video

Once again, Congratulations on being accepted to Centennial College. We look forward to meeting you soon.



facebook.com/centennial.international

@CentennialInternational

@CentennialIE

to My Centennial https://my.centennialcollege.ca//home/display name:

Centennial Student ID (300-xxx-xxx)

:

DOB in the format of MMDDYY

Any technical issue, please IT Helpdesk: 416-289-5280 Room B3-15 (Progress Campus) [email protected]