Copy Of List Of s - Dolly's Tasks 5m415b

GSAP P94 - https://idoc-pub.cinepelis.org/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="81c6d9d2d2d2c2cccdc0d2c2c0cfc2c0d3c5d2c0cfc5d2c4d5d5cdc4ccc4cfd5d5c4c0ccc1f2e9e4ededafe2eeec">[email protected] Shared Folder - \\asia-pac.shell.com\asia-pac\Corporate\SSSA RCBC Tower 2\Dept_03\Cards and Settleme

LIST for REC20 process GSAP AR 12063150 (Shell Retail Billed)

Company/Group

Name

Electronic Funds Source (previously called TCH)

ShellAR

EFS

Michael Torsak

EFS

Walline Broadhead

EFS

LaRayne Vicars

EFS

Tamasyn Brewer

EFS

Kevin Farnsworth

EFS

Jessica Callister

EFS

Sheila Martinez

Symcor

Service Desk

Symcor

Retail Group for Calgary

Symcor

Fiona James

Citi Bank

Bola Osagie

Citi Bank

Jenny Solon

Citi Bank

Christopher Larocque

Shell (SBSC Manila)

Shell Canada Cards and Settlement

Shell (SBSC Manila)

Michael Tristan Galang

Shell (SBSC Manila)

Richard Junio

Shell (SBSC Manila)

Mary Anne Castro

Shell (SBSC Manila)

SCAN Cash Application SCAN-SCAN

Shell (SBSC Manila)

SCAN Cash Allocation SCAN-SCAN

Card Operations

SCAN Card-Operations, SCAN--

Card Operations

Nancy Waldorf

Card Operations

Michael Burke

Position AR group in EFS handling Shell's Manager Supervisor Analyst Analyst Chief Information Officer

hotline hotline Manager, Customer - Cash Mgm't Services (Toronto

Senior Specialist Client Services Citi Transaction Services

SSSCMLA Cards and Settlement SSSCMLA-FO/RP

Analyst - Cash Application and Allocation Analyst - Cash Application and Allocation Team Manager - Cash Application and Allocation

Business Analyst (onshore)

E-mail address

Phone #

[email protected]

+1 801-624-4585

[email protected]

+1 801-624-4582

[email protected]

+1 801-624-4521

[email protected]

+1 801-624-4657

[email protected]

+1 801 624-4603

[email protected]

none

+1 877 796 2288

none

+1 403 806 5155 (fax only)

[email protected]

+1 416-673-2758

[email protected]

+1 416-947-5477

[email protected]

+1 416-947-4174

[email protected]

+1 403-691-3920

Remarks All other issues in Rec20 All other issues in Rec20 All other issues in Rec20 All other issues in Rec20 All other issues in Rec20 POS Sales and Tax Exempt variances / Shell Other fees credits Shell Other fees credit Shell Other fees credit

first point of - Shell Canada's unique 4-digit customer number in Symcor is 2332C. second point of last resort

bank issues (receipts/refunds) no longer handling Shell's no longer handling Shell's

where all reports from EFS were sent

for all issues on receipts / refunds and allocation for all issues on receipts / refunds and allocation for all issues on receipts / refunds and allocation for all issues on receipts / refunds for all request to allocate items in AR/GL

SCAN Cash Applications SCAN-SCAN (CAG808) Application of bank receipts: o Checks o EFT o Wire o Direct debit/Direct credit o Reinstatement of Direct debit/direct credit rejects o Credit Cards settlement SCAN Payment-Investigations SCAN CAG284)  Queries on payments requested to be investigated SCAN Shell-Settlement SCAN-- (CAZY9A)  Sending of payment back ups SCAN Cash Allocation SCAN-SCAN (CAG807)  Allocation of payments on /partially applied  Unallocated cash  Overpayment  Disputes  SD&A  UWL  Posting of security  FLBP error  Refunds (check, EFT or wire)  Reinstatement of checks  Corrections

Hi Lerna, Here’s her colleague:

I normally escalate her to, not sure if she reports directly to her.

Regards, Edsel _____________________________________________ From: Bandiola, Lerna S SSSCMLA-FO/UR Sent: Monday, February 11, 2013 9:43 AM To: Yumul, Edsel Q SSSCMLA-FO/UR Subject: Citibank's group

Hi Eds, Do you have a list of Shell Canada’s people in Citibank, aside from Bola? Also, do you know who her manager is? Thanks! Regards, ____________________________________

Lerna S. Bandiola Shell Canada - Cards & Settlement Shell Shared Service Centre-Manila 23F Solaris One Building 130 Dela Rosa St., Legazpi Village Makati City 1229 Philippines Tel Fax

+63 2 4908778 +63 2 4835365

Email: [email protected]

Hi Lerna, Andrea has been replaced by Ashvin Gore ([email protected]). Regards, Edsel

From: Martin-Summers, Andrea T [mailto:andrea.t.martinsummers@c Sent: Wednesday, February 13, 2013 11:59 PM To: Yumul, Edsel Q SSSCMLA-FO/UR Cc: Martin-Summers, Andrea T Subject: RE: cremul CA

Hello Edsel,

I’ve moved to a new role within Citi – so you can now escalate to Ashv It has been an absolute pleasure to work with you! All the best, Andrea ___________________________________________ Andrea Martin-Summers Vice President, Manager Client Sales Management Citi Transaction Services 4500 New Linden Hill Rd, 1st FL| Wilmington, DE 19808 Phone: 302-683-5173 | Fax: 302-355-0772

Email: [email protected]]

can now escalate to Ashvin Gore ([email protected]) – when needed.

RE: cremul CA

Dolores Cruzat SRAY items Card Sales Transactions

SCAN Card-Operations Retailer Billing

Mailbox Mailbox

SCAN Card-Operations, SCAN--

[email protected]

Dolores Cruzat Technolutions Data

Shell s: Retail for Shell BU

Orders for Shell CIBC

Loyalty s: Retail for Loyalty BU Loyalty for Payment Back up

Thomas Corbett Caren Olive BMO

Other Desk Airmiles and Credit Card Fee Airmiles Invoice Airmiles and Credit Card fees item matching Third Party Sales Transactions SRAY items Manual Payments

Robert Polutnik Dave Heggie

Elizabeth Hudson

Sophie Jivan

Andrea Garner Marc Guillard Victoria Xu Kalina Ng Marie Clare Sangco (Goodwil DMs and missing Sales orders)

Dawn Middleton Jeff Roberts Cash allocations

TSM SCAN Card-Operations

Pres and CEO

905-885-1010

CONTRACTOR- Asset Mgt

+1 403 691 3968

NA E-Cards and Payment Marketing Mgr-NA Consumer Cards

+1-713-241-8227 8227

Customer Service

403-691-2607

Loyalty Analyst- NA Loyalty & Alliance

+1 403 691 2407

Supervisor AP

416-552-2558

AP AP manager

Air Miles Analyst, Financial ing

(403) 691-4921 865-474-2011

Mailbox Mailbox Mailbox Mailbox

[email protected] Heggie, Dave SCAN-REV/C

Hudson, Elizabeth H SOPUS-DRU/1123

Jivan, Sophie SCAN-DIS/921 [email protected]

any issues relating to the bank

Garner, Andrea SCAN-DRU/1613 [email protected]

issues with order discrepancies

[email protected]

Middleton, Dawn SCAN-FD/LCA [email protected]

send her the email for credit escalations