Mee Seva Hand Book Final 6fj1w

Hand Book of Mee Seva Vol - I

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Hand Book of Mee Seva Vol - I

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Hand Book of Mee Seva Vol - I

Contents I.REVENUE DEPARTMENT SERVICES................. 12 1. Extract of Adangal/ Pahani ........................... 13 2. Extract of ROR 1B ......................................... 15 3. FMB copy ...................................................... 16 4. Income Certificate........................................ 17 5. Residence Certificate ................................... 18 6. Integrated Certificate (Caste-Nativity-DOB) ........................................................................... 19 7. F-Line Petitions ............................................. 20 8. Sub Division of Lands................................... 21 9. Mutation of Entries in Revenue Records + Pattadhar book ......................................... 22 10. No Earning Member Certificate ................. 23 11. Family hip Certificate .................. 24 12. OBC CERTIFICATE........................................ 25 13. EBC Certificate ............................................ 26 14. Agricultural Income Certificate.................. 27 15. Copy of Village Map .................................... 28 16. Money Lending ........................................... 29 17. Pawn broker License .................................. 30 18. National Family Benefit Scheme................ 31 19. No Objection Certificate - Lands ................ 32 20. Apathbandhu Scheme ............................... 33 21. School Registration .................................... 34 22. Allopathic Medical care/Hospital Registration ...................................................... 35 23. Duplicate Copy Services -Income .............. 36 24. Duplicate Copy Services - Integrated ........ 37 25. Duplicate Copy Services -Residence.......... 38 26. ISES services –Income Fee Reimbursement ........................................................................... 39 27. ISES services –Income Certificate ............. 40 Page | 2

Hand Book of Mee Seva Vol - I

28. ISES services – Integrated Certificate ....... 41 29. ISES services –Residence Certificate ........ 42 30. Adangal/Pahani Corrections ...................... 43 31. Land Conversion ......................................... 44 32. Late Registration of Birth .......................... 45 33. Late Registration of Death ........................ 46 34. Prajavani ..................................................... 47 35. LOANELIGIBILITY CARD ............................. 48 36. OLD ADANGAL/PAHANI ............................. 49 37. POSSESSION CERTIFICATE......................... 50 38. DUPLICATE COPY OF PATTADHAAR BOOK........................................................ 51 39. REPLACEMENT OF PATTADHAAR BOOK........................................................ 52 40. Certified Copies issued by RDO................. 53 41. Appeals on Demarcation ............................ 54 42. Certified Copies of ROM ............................ 55 43. Localization of Properties ......................... 56 44. Extract of House Site Patta: ...................... 57 45. Extract of D-Form Patta: ............................ 58 46. Certified Copies of Panchanama: .............. 59 47. Khasra Pahani: ............................................ 60 48. Chesala Pahani: .......................................... 61 49. Sethwar/ Supplementary Sethwar/ Resettlement registrar/FLR: ............................ 62 50. Wasool Baqi: ............................................... 63 51. Faisal Patti: .................................................. 64 52. Certified Copies of TSLR: ........................... 65 53. Certified Copy of PT: .................................. 66 54. Demarcation (Hyderabad)......................... 67 55. New Pattadhar book .......................... 68 56. Change of Name Certificate: ..................... 69 57. No Property Certificate: ............................. 70 Page | 3

Hand Book of Mee Seva Vol - I

58. Agricultural Land Value Certificate: .......... 71 59. Small/Marginal Farmer Certificate: ........... 72 60. Permission for Digging a Agricultural well/Drinking water well digging using WALTA Act. .................................................................... 73 61. Extract of ORC (Occupancy Rights Certificate) ........................................................ 74 62. Renewal of Cinema License: ...................... 75 63. Certified copies of NOC under explosive Act ........................................................................... 76 64. Certified copies of NOC under Petroleum act: .................................................................... 77 65. Cracker License for Diwali (After Collector delegates)......................................................... 78 Description: ...................................................... 78 66. Issue of Tonch Map:................................... 79 Description: ...................................................... 79 67. Issue of NOC for Construction of Cinema Hall: ................................................................... 80 Description: ...................................................... 80 68. Permission to run the Benefit Show:........ 81 Description: ...................................................... 81 69. Issue of ARM License (Fresh).................... 82 Description: ...................................................... 82 70. Issue of ARM License (Renewal) .............. 83 Description: ...................................................... 83 71. Issue of NOC for Storing of Petroleum Products: .......................................................... 84 Description: ...................................................... 84 72. Grant of License for Storage of Explosive Material: ........................................................... 85 Description: ...................................................... 85 Page | 4

Hand Book of Mee Seva Vol - I

73. ISSUE OF OCCUPANCY RIGHTS CERTIFICATES FOR INAM LANDS: ................... 86 Description: ...................................................... 86 74. Refund of Trade deposits to dealers in case of resignation of dealer: .................................. 87 Description: ...................................................... 87 II.REGISTRATION & STAMPS ............................ 88 DEPARTMENT .................................................. 88 75. Encumbrance Certificate ........................... 89 76. Certified Copies of Registration Document ........................................................................... 90 77. Certified copy of by-laws of Societies ....... 91 78. Slot Booking for Registration.................... 92 79. Registration of Firm ................................... 93 80. Submission of Appeals .............................. 94 81. Registration of Society ............................... 95 82. Certified copy of Certificate of Registration Societies ........................................................... 96 83. Certified copy of Certificate of Registration Firms ................................................................. 97 84. Changes in Constitution of Firm: .............. 98 85. Alterations in Firm:..................................... 99 86. Amendment of Society............................ 100 III.MUNICIPALITY DEPARTMENT .................... 101 87. BIRTH certificate -GHMC.......................... 102 88. DEATH certificate -GHMC ........................ 103 89. BIRTH CORRECTIONS - GHMC ................. 104 90. DEATH CERTIFICATE CORRECTIONS - GHMC ......................................................................... 105 91. CHILD NAME INCLUSION - GHMC ........... 106 92. NON AVAILABILITY BIRTH CERTIFICATE – GHMC .............................................................. 107 Page | 5

Hand Book of Mee Seva Vol - I

93. NON AVAILABILITY DEATH CERTIFICATE – GHMC .............................................................. 108 94. CORRECTIONS IN BIRTH CERTIFICATE – CDMA .............................................................. 109 95. CORRECTIONS IN DEATH CERTIFICATE – CDMA .............................................................. 110 96. NON AVAILABILITY BIRTH CERTIFICATE – CDMA .............................................................. 111 97. NON AVAILABILITY DEATH CERTIFICATE – CDMA .............................................................. 112 98. BIRTH CERTIFICATE - CDMA .................... 113 99. DEATH CERTIFICATE - CDMA ................... 114 100. CHILD NAME INCLUSION - CDMA ......... 115 101. Permission for Water Connections – CDMA ......................................................................... 116 102. Vacation remission – CDMA ................... 117 103. Transfer of Title Deeds – CDMA ............. 118 104. APPLYING FOR TRADE LICENSE-CDMA. 119 105. APPLYING FOR BUILDING PERMISSIONCDMA .............................................................. 120 106. NEW ASSESSMENT REQUEST-CDMA .... 121 107. SUB-DIVISION REQUEST-CDMA ............. 122 108. EXEMPTION REQUEST-CDMA................ 123 109. RENEWAL OF TRADE LICENSE-CDMA ... 124 IV.POLICE DEPARTMENT SERVICES ................ 125 110. Missing /Lost documents or Articles ...... 126 111. Permission of Event Bandhobust............ 127 112. Issuance of Certificates ........................... 128 113. Fresh or Renewal of licenses .................. 129 V. AADHAAR SERVICES .................................. 130 114. Know Your AADHAAR ............................. 131 115. SEED YOUR AADHAAR ............................ 132 VI. RTA SERVICES ........................................... 133 Page | 6

Hand Book of Mee Seva Vol - I

116. LL SLOT BOOKING WITH FEE PAYMENT 134 117. DL SLOT BOOKING WITH FEE PAYMENT 135 118. RC ABSTRACT .......................................... 136 119. Driving License ABSTRACT ..................... 137 VII.CIVIL SUPPLIES Department ..................... 138 120. RATION CARD DATA CORRECTIONS ..... 139 121. FP SHOP RENEWAL ................................. 140 122. PRINT RATION CARD .............................. 141 VIII.EDUCATION DEPARTMENT ...................... 142 123. Migration Certificate:.............................. 143 124. Age Certificate: ....................................... 144 125. Duplicate Memo of Marks: ..................... 145 126. Recounting of Marks: ............................. 146 IX.NPDCL ........................................................ 147 127. NAME CHANGE SERVICE ........................ 148 128. NEW CONNECTION SERVICE-GENERAL PURPOSE ........................................................ 149 129. NEW CONNECTION SERVICE-6A-STREET LIGHTS ............................................................ 150 130. NEW CONNECTION SERVICE-6B-WATER WORKS ........................................................... 151 131. NEW CONNECTION - RELIGIOUS PLACES (Temples, Church, Mosque, Govt. Schools etc.) ......................................................................... 152 132. NEW CONNECTION SERVICE-COMMERCIAL ......................................................................... 153 133. NEW CONNECTION SERVICE COMMERCIAL-HOARDINGS .......................... 154 134. NEW CONNECTION SERVICE-DOMESTIC ......................................................................... 155 135. LOAD CHANGE ........................................ 156 136. CATEGORY CHANGE ............................... 157 137. New Connection for Industries: ............. 158 Page | 7

Hand Book of Mee Seva Vol - I

138. New Connection for Cottage Industries: ......................................................................... 159 X. Agriculture Department ............................. 160 139. Crop Insurance: ....................................... 161 140. Subsidized Seed Distribution: ................ 162 141. Farm Mechanization: .............................. 163 XI. Labour Department................................... 164 142. Registration of Shop/Establishment:..... 165 143. Renewal of Shop/Establishment:........... 166 144. Notice of Change: ................................... 167 145. Duplicate Certificate: .............................. 168 XII.Mines and Geology Department ............... 169 146. Reconnaissance Permit: ......................... 170 147. Prospecting License: .............................. 171 148. Mining Lease: .......................................... 172 149. Granite Quarry Lease:............................. 173 150. Marble Quarry Lease: ............................. 174 151. Other Quarry Lease: ................................ 175 152. Mineral Dealer License: .......................... 176 XIII. Industries and Commerce Department ... 177 153. Investment Subsidy: ............................... 178 154. Pavala Vaddi: ........................................... 179 155. Power Cost Reimbursement: ................. 180 156. Sales Tax Reimbursement: ..................... 181 157. Stamp duty / Land Cost / land conversion charges / mortgage duty: .............................. 182 158. Cleaner Production Measures: .............. 184 159. Skills Up gradation:................................. 185 160. ISO/BSI Up gradation: ............................ 186 XIV.ICT Department........................................ 187 161. 25% Power Subsidy: ................................. 188 162. Conversion to Industrial Power Subsidy: ......................................................................... 189 Page | 8

Hand Book of Mee Seva Vol - I

163. 100%/50% Stamp Duty Refund: ............... 190 164. Recruitment Assistant:........................... 191 165. 50% Exhibition Refund: ........................... 192 166. Tier II/III Location Anchor Company Incentive: ........................................................ 193 167. Reimbursement of Patent filing cost: ... 194 168. Declaration of IT Park Status: ................ 195 169. Reimbursement of Quality Certification expenditure: ................................................... 196 170. Specific Incentives for SC/ST/ Women Entrepreneurs: ............................................... 197 171. Allotment of land: ................................... 198 XV. Election Department ................................ 199 172. Application of transposition:.................. 200 173. Application for inclusion of Name in the Electoral Roll: ................................................. 201 174. Application of change of details: ........... 202 175. Issue of Voter Certificate/I-Card: ............ 203 176. Application for Objection/Deletion of Name in Electoral roll..................................... 204 XVI. Social Welfare Department ..................... 205 177. Application for Scholarship (Renewal) .. 206 178. PreMatriculation Scholarship Service ... 207 179. Application for Scholarship (Fresh) ....... 208 XVII. EPDCL Department ................................ 209 180. NAME CHANGE SERVICE ........................ 210 181. NEW CONNECTION SERVICE-GENERAL PURPOSE ........................................................ 211 182. NEW CONNECTION SERVICE-6A-STREET LIGHTS ............................................................ 212 183. NEW CONNECTION SERVICE-6B-WATER WORKS ........................................................... 213 Page | 9

Hand Book of Mee Seva Vol - I

184. NEW CONNECTION - RELIGIOUS PLACES (Temples, Church, Mosque, Govt. Schools etc.) ......................................................................... 214 185. NEW CONNECTION SERVICECOMMERCIAL ................................................ 215 186. NEW CONNECTION SERVICE COMMERCIAL-HOARDINGS .......................... 216 187. NEW CONNECTION SERVICE-DOMESTIC ......................................................................... 217 188. LOAD CHANGE ........................................ 218 189. CATEGORY CHANGE ............................... 219 XVIII. DCL DEPARTMENT ............................ 220 190. NAME CHANGE SERVICE ........................ 221 191. NEW CONNECTION SERVICE-GENERAL PURPOSE ........................................................ 222 192. NEW CONNECTION SERVICE-6A-STREET LIGHTS ............................................................ 223 193. NEW CONNECTION SERVICE-6B-WATER WORKS ........................................................... 224 194. NEW CONNECTION - RELIGIOUS PLACES (Temples, Church, Mosque, Govt. Schools etc.) ......................................................................... 225 195. NEW CONNECTION SERVICECOMMERCIAL ................................................ 226 196. NEW CONNECTION SERVICE COMMERCIAL-HOARDINGS .......................... 227 197. NEW CONNECTION SERVICE-DOMESTIC ......................................................................... 228 198. LOAD CHANGE ........................................ 229 199. CATEGORY CHANGE ............................... 230 200. NEW CONNECTION FOR AGRICULTURE SERVICES: ....................................................... 231 DETAILS ......................................... 232 Page | 10

Hand Book of Mee Seva Vol - I

1. District e-District Manager/Mee Seva HHP Details ............................................... 233 2.DISTRICT WISE REVENUE DIVISIONAL HHP’S DETAILS ............................. 236 3. DISTRICT WISE DDM (IEG)’s Details ............................................................. 243 4. District wise and Division wise AP Online Personnel details .............................. 246 5. District wise and Division wise CMS COMPUTERS Personnel details ....... 251 6. District and Division wise Sreeven Infocom details................................. 257

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Hand Book of Mee Seva Vol - I

I.REVENUE DEPARTMENT SERVICES

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Hand Book of Mee Seva Vol - I

1. Extract of Adangal/ Pahani Description: Adangal/Pahani is a very important document issued by Tahsildar, as it contains details of land such as, • Land Owner's name with Extents and Khatha Number. • Total Land under the Pahani. • Land revenue Details • Resource of Land Cultivation • Nature of procession of land. • Survey Number and Hissa Number of Land • The way land is acquired by the owner. • Government/Public rights on the Land. • Liabilities of the Owners on the Land. • Classification of the Soil. Required Documents: Application Form * Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

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Hand Book of Mee Seva Vol - I

A&B ( In case of not signed or tampered)

15 Min or 7 days

25/-

Nil

25/-

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Hand Book of Mee Seva Vol - I

2. Extract of ROR 1B Description: • The Record of Rights is maintained in Tahsildar office for every village separately. • It contains 14 columns and includes the name of the khatadar /father name of the khatadar, khata number, survey number, classification of land, extent held by khatadar Land Revenue. Required Documents: Application Form * Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

A&B

15 Min /7 days

Service Charge

Statutory Charge

Total(Rs)

25/-

Nil

25/-

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Hand Book of Mee Seva Vol - I

3. FMB copy Description: FMB is the Field measurement Book, which will have the field measurement sketches of all individual Fields. • Based on these measurements, the survey numbers are demarcated and disputes settled maps are drawn and areas calculated mathematically only on the measurements recorded in this book. Required Documents: Application Form * Workflow:

•

Approval Authority: Tahsildar SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

A

15 Min

25/-

50/Sheet

25/- + 50/Per sheet

Per

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Hand Book of Mee Seva Vol - I

4. Income Certificate Description: The certificate contains the details of annual Income of a person/Family from all kind of resources. • It can be furnished for general purpose of citizen or for a student for Fee reimbursement. Required Documents: 1) Application Form* 2) Ration Card/EPIC Card/Aadhaar Card# 3) Copy of IT Returns/Pay Slips (Govt. /Pvt employees) Workflow:

•

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

B

1st time-7 days, Next Time-15 Min(Duplicate)

35/-

Nil

Total

(Rs) 35/-

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Hand Book of Mee Seva Vol - I

5. Residence Certificate Description: • Residence certificate is a proof of permanent residence of a citizen in a village or town or ward. • It is issued on the basis of citizen’s stay at a place or permanent employment. • In Residence we are providing 2 types 1. General 2. port. Required Documents: 1) Application Form* 2) Ration Card/EPIC Card/Aadhaar Card# 3) House Tax/Telephone Bill/Electricity Bill 4) Photo (Mandatory if Residence port) Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

1st time-7 days and Next time15Min (Duplicate)

35/-

Nil

35/-

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Hand Book of Mee Seva Vol - I

6. Integrated Certificate (Caste-Nativity-DOB) Description: • Integrated certificates are issued to the SC, ST, BC and OC castes. • This certificate is used for education and employment etc. Required Documents: 1) Application Form* 2) Caste Certificate issued to the Family 3) SSC Marks memo/DOB Extract/Transfer Certificate 4) 1 to 10th study Certificates or DOB certificates issued by Municipality/Gram Panchayat 5) Ration Card/Epic Card/Aadhaar Card 6) Schedule I to IV Workflow:

Approval Authority: SLA for Delivery:

Tahsildar

Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

1st time-30 days and Next timer-15 Min

35/-

Nil

35/-

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Hand Book of Mee Seva Vol - I

7. F-Line Petitions Description: F-Line Petition is for the outer boundary line in a sketch, which signifies the actual field boundaries of the outer lines of the sketch. Petitions for demarcation of boundaries are entertained by the concerned Tahsildar only and Mandal Surveyors conduct demarcation after written approval of the Tahsildar concerned. Required Documents: Application Form* Workflow:

Approval Authority : Tahsildar.

SLA for delivery: Category SLA

B

30 days

Service Charge

Statutory Charge

Total (Rs)

35/-

As Stipulated

35/+ Statutory charges

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Hand Book of Mee Seva Vol - I

8. Sub Division of Lands Description: This Service is mainly used for measuring boundaries of field by Surveyor. Sub Division Service is mainly used for sub-division of land based on citizen’s request. Subdivision is done by Mandal Surveyor. Required Documents: Application Form* Workflow:

Approval Authority: Tahsildar SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

30 days

35/-

As Stipulated

35/+ Statutory Charges

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Hand Book of Mee Seva Vol - I

9. Mutation of Entries in Revenue Records + Pattadhar book Description: Mutation is a process through which Owner's name or particulars like liabilities get changed because of various type of transactions (Succession, Gift, Will, and Purchase). Documents Required: Application Form * Workflow:

Approval Authority: Tahsildar SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

60 Days

35/-

100

135/-

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Hand Book of Mee Seva Vol - I

10. No Earning Member Certificate Description: • This service facilitates the citizen to receive the benefits from the Government due to the un certainty death of earning member in a family. • Further it is to certify that there are no earning in the family of the deceased and they have no properties in anywhere. Required Documents: 1) Application Form * 2) Ration card /EPIC Card/AADHAR Card * 3) Death Certificate * 4) Copy of Family Member Certificate Workflow:

Approval Authority: Tahsildar SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

7 days

35/-

Nil

35/-

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Hand Book of Mee Seva Vol - I

11. Family hip Certificate Description: Family hip certificate is often required for the purpose of settlement of claims in respect of the deceased by the Family of the deceased family. Tahsildar is the competent authority to issue. There are two types of services 1. FMC for Govt. employees which would benefit the citizen in getting Pension/Gratuity/Insurance/Provident Fund Comionate Benefit / All Govt. Benefits 2.FMC for Social security schemes which would benefit the citizen in getting Apathbandhu scheme / chief Minister Relief fund / Housing / Relief fund / Exgratia Required Documents: 1) Application Form * 2) Ration card /EPIC Card/AADHAR Card * 3) Death Certificate * Workflow:

Approval Authority: Tahsildar SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

30 days

35/-

Nil

35/-

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12. OBC CERTIFICATE. Description: This service facilitates citizen to apply for the certificate for the purpose of reservation of citizen belongs to other backward caste. Through this service we can get any type of certificate like state Government or central government Required Documents: 1) Application Form * 2) Ration card /EPIC Card/AADHAR Card 3) Applicant Father/Mother’s property particulars 4) Applicant Father/Mother Employment particulars 5) Income Tax returns (for professionals)* Workflow:

Approval Authority : Tahsildar SLA for delivery: Category SLA Service Charge

Statutory Charge

Total (Rs)

B

Nil

35/-

First time 30 days, then after 15 MIn

35/-

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Hand Book of Mee Seva Vol - I

13. EBC Certificate Description: The EBC (Economically backward class) certificate is issued to those who fall below the poverty line. This service facilitates the citizen for Issue of certificate to get the benefits such as • For receiving financial assistance from the various backward class Corporations of the State Govt. • For entitlement to get Govt. plots of lands/flats • For getting ission in educational institutions from the reserved quota meant for that class Required Documents: 1) Application Form * 2) Ration card /EPIC Card/AADHAAR Card. Workflow:

Approval Authority : Tahsildar SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

First time 7 days, then after 15 min

35/-

Nil

35/-

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Hand Book of Mee Seva Vol - I

14. Agricultural Income Certificate. Description: Agriculture Income Certificate is useful for getting Bank loans. Agriculture income is exempted under the Indian Income Tax Act. This is issued by the Tahsildar. This service facilitates the citizen to get Agriculture Income Certificate. Required Documents: 1) Application Form* 2) Ration card /EPIC Card/AADHAR Card. Workflow:

Approval Authority: Tahsildar SLA for delivery: Category SLA Service Charge

Statutory Charge

Total (Rs)

B

Nil

35/-

First time 7 days, then after 15 min

35/-

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15. Copy of Village Map Description: Village maps will have details of all the survey numbers of the village both agricultural, non-agricultural including, topographical details. Required Documents: Application Form * Workflow:

Approval Authority:

Tahsildar

SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

15 Days

35/-

200/- per sheet

35/- + 200/per sheet

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Hand Book of Mee Seva Vol - I

16. Money Lending Description: • The service Money lending is a process of offering an amount as loan to the needy at certain rate of interest. • The money lender has to have license from the Government for lending money. This service facilitates the money lender to get the license. Required Documents: 1) Application Form* 2) National Saving Certificate for 10000/-. 3) Address Proof* 4) PAN* 5) Copy of Attested Property Documents* 6) Bank A/C statement above 6 months with a min balance of 100000/7) Copy of Firm Registration 8) Affidavit* 9) Copy of Lease/Rental Document 10) Scanned Copy of port size photo* Workflow:

Approval Authority: t Collector SLA for delivery: Category SLA Service Statutory Charge Charge

B

Fresh-45 days, renewal60 days

35/-

Fresh 1000/-, Renewal 750/-

Total (Rs)

-

Fresh 1035/Renewal 785/Page | 29

Hand Book of Mee Seva Vol - I

17. Pawn broker License Description: Pawnbrokers need a license to offer high interest shortterm credit to their clients. The amount of loan is dependent on the value of the pledged good. This service facilitates citizen to get the pawn Broker license. Required Documents: 1. Application Form* 2. National Saving Certificate for 10000/-. 3. Address Proof* 4. PAN* 5. Copy of Attested Property Documents* 6. Bank A/C statement above 6 months with a min balance of 100000/7. Copy of Firm Registration 8. Affidavit* 9. Copy of Lease/Rental Document 10. Scanned Copy of port size photo* Workflow:

Approval Authority: t Collector SLA for delivery: Category SLA Service Statutory Charge Charge B

Fresh-45 days, renewal30 days

35/-

Fresh 1000/-, Renewal 750/-

Total (Rs) Fresh 1035/Renewal 785/-

-

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Hand Book of Mee Seva Vol - I

18. National Family Benefit Scheme Description: The objective of the NFBS is to provide financial assistance to the households below the poverty line on the uncertainty death of the Primary bread winner. Required Documents: 1) Application Form * 2) Income Certificate * (Family Income less than Rs6000/- ) 3) Family Member Certificate * (Applicant surviving head of family of deceased primary bread winner with no major sons) 4) Resident Certificate( last 3 years ) 5) White Ration Card * 6) Death Certificate * Workflow:

Approval Authority: t Collector SLA for delivery: Category SLA Service Statutory Charge Charge B 1 Year 35/Nil

Total (Rs) 35/-

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Hand Book of Mee Seva Vol - I

19. No Objection Certificate - Lands Description: No Objection Certificate is required for getting permission for the construction of New / Existing House in a village or town Required Documents: 1) Application Form* 2) Sale deed/Release/will gift/Settlement/Partition* 3) Link Documents From 1976(Attested)* 4) Affidavit on Ten Rupees Stamp paper(Notarized)* 5) Site Sketch plan prepared by licensed Surveyor* 6) Self addressed envelope with Stamp for postage * Workflow:

Approval Authority:

t Collector

SLA for Delivery: Category

SLA

B

30 Days

Service Charge 35/-

Statutory Charge 2000/-

Total (Rs) 2035/-

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Hand Book of Mee Seva Vol - I

20. Apathbandhu Scheme Description: • Apathbandhu Scheme Scheme to implement accident insurance for the below poverty line families in A.P to provide insurance coverage in case of accidental Deaths • The Insurance coverage is for the adults in the age group of 18 to 64 years. Required Documents: 1. Application Form * 2. FIR* 3. Death Certificate * 4. Report of post Mortem/Panchanama 5. Affidavit on Rs 10/- Bond Paper Workflow:

Approval Authority: t Collector SLA for delivery: Category SLA Service Statutory Charge Charge B 10 days 35/Nil

Total (Rs) 35/-

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Hand Book of Mee Seva Vol - I

21. School Registration Description: School Registration service facilitates the Citizen or the Institution or the Society to apply for the registration of the school. Required Documents: 1. Application Form Any in Triplicate * 2. Original Challan Receipt * 3. Copy of Society Registration Certificate * 4. Copy of Society By-Laws * 5. Copy of National Savings Certificate * 6. Sanitation Certificate * 7. Structure Soundness Certificate * 8. Teacher's Certificate copies * 9. Building Plan * 10. Rental Deed/Ownership * 11. Self-Addressed envelope, acknowledgement and affixed ed postage fee stamps * Workflow:

Approval Authority: District Educational Officer SLA for delivery: Category SLA Service Statutory Total Charge Charge (Rs) B

7 Days

35/-

As Stipulated

35/+ Statutory Charges

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Hand Book of Mee Seva Vol - I

22. Allopathic Medical care/Hospital Registration Description: Allopathic Medical care/Hospital Registration service facilitates for ing a hospital, Clinic or Consultation at least with at least minimum facilities Required Documents: 1. Application Form* 2. Photo Copy of Lease Document* 3. Doctor Particulars in Annexure A* 4. Nursing Staff Particulars in Annexure B* 5. Paramedical Staff Particulars in Annexure C* 6. ing Staff Particulars in Annexure D* 7. Details of Specialties Available* 8. Details of Equipments and Furniture* 9. Audit Report of Last Two years* 10. Declaration on Stamp paper* 11. Demand Draft towards Registration Fee* 12. One set of photographs of the premises with its Functional areas (hard copy and Soft copy)* 13. Self addressed envelope, acknowledgement and affixed ed postage fee stamps Workflow:

Approval Authority: District Medical & Health officer SLA for delivery: Category SLA Service Statutory Total Charge Charge (Rs) B

90 Days

35/-

As Stipulated

35/+ Statutory Charges Page | 35

Hand Book of Mee Seva Vol - I

23. Duplicate Copy Services -Income Description: This service facilitates the citizen to get the duplicate copy of the income certificates issued by Tahsildar which are retrieved from data base and delivered across counter Required Documents: 1.Previous application Number Workflow:

Approval Authority: Delivered across counter SLA for Delivery: Category

SLA

A

15 Min

Service Charge

Statutory Charge

Total(Rs)

25/-

Nil

25/-

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Hand Book of Mee Seva Vol - I

24. Duplicate Copy Services - Integrated Description: This Service facilitates the citizen to get the duplicate copy of integrated certificate issued by MRO which are retrieved from the data base and delivered across counter Required Documents: 1.Previous application Number Workflow:

Approval Authority: Delivered across counter

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

A

15 Min

25/-

Nil

25/-

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Hand Book of Mee Seva Vol - I

25. Duplicate Copy Services -Residence Description: This service Facilitates the citizen to get the duplicate copy of the residence certificate issued by MRO which are retrieved from the data base and delivered across counter Required Documents: Previous application Details Workflow:

Approval Authority: Delivered across counter

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

A

15 Min

25/-

Nil

25/-

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Hand Book of Mee Seva Vol - I

26. ISES services –Income Fee Reimbursement Description: • Government of AP has ed the student data by collecting from schools. • This data is available for providing different certificates like Income, Integrated and Residence Documents Required: 1. Application Form* Workflow:

Approval Authority: Delivered across counter

SLA for delivery: Category SLA A

15 Min

Service Charge

Statutory Charge

Total(Rs)

25/-

Nil

25/-

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Hand Book of Mee Seva Vol - I

27. ISES services –Income Certificate Description: • Government of AP has ed the student data by collecting from schools. • This data is available for providing different certificates like Income, Integrated and Residence Documents Required: 1. Application Form* Workflow:

Approval Authority: Delivered across counter

SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

A

15 Min

25/-

Nil

25/-

Page | 40

Hand Book of Mee Seva Vol - I

28. ISES services – Integrated Certificate Description: • Government of AP has ed the student data by collecting through schools. • This data is available for providing different certificates like Income, Integrated and Residence Documents Required:

Application Form*

Workflow:

Approval Authority: Delivered across counter SLA for delivery:

Category

SLA

Service Charge

Statutory Charge

Total(Rs)

A

15 Min

25/-

Nil

25/-

Page | 41

Hand Book of Mee Seva Vol - I

29. ISES services –Residence Certificate Description: • •

Government of AP has ed the student data by collecting through schools. This data is available for providing different certificates like Income, Integrated and Residence

Documents Required:

Application Form*

Workflow:

Approval Authority: Delivered across counter

SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

A

15 Min

25/-

Nil

25/-

Page | 42

Hand Book of Mee Seva Vol - I

30. Adangal/Pahani Corrections Description: This service facilitates the citizen to apply for changes in Adangal or Pahani. Required Documents: previous Pahani Details Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

B

15 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

Page | 43

Hand Book of Mee Seva Vol - I

31. Land Conversion Description: This service facilitates the citizen to apply for conversion his/her existing Agricultural land to Non-agricultural land/commercial Purposes. Required Documents: 1) Application in prescribed format 2) documents/copies of Pattadar books/Title Deeds 3) Basic Value certificate from Sub-Registrar 4) Ration Card/ Aadhaar card/EPIC card Workflow:

Approval Authority: Revenue Divisional officer (RDO)

SLA for Delivery: Category

SLA

B

60 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

Page | 44

Hand Book of Mee Seva Vol - I

32. Late Registration of Birth Description: Late Registration of Birth request can be applied by the citizen through the MeeSeva center to the birth even after one year. Required Documents: 1. Physical Document 2. Non Availability certificate issued by the GP/ Municipal Commissioner 3. Ration Card Copy 4. SSC Marks memo 5. Self Affidavit Workflow:

Approval Authority: Revenue Divisional officer (RDO) SLA for delivery: Category SLA Service Statutory Total Charge Charge (Rs) B

60 Days

35/-

35/- + No. of late years * 5/-

70/+ No. of late years * 5/-

Page | 45

Hand Book of Mee Seva Vol - I

33. Late Registration of Death Description: Late Registration of Death request can be applied by the citizen through the MeeSeva center to the death even after one year. Required Documents: 1. Physical Document 2. Non Availability certificate issued by the GP/ Municipal Commissioner 3. Ration Card Copy 4. Self Affidavit Work flow:

Approval Authority: Revenue Divisional officer (RDO) SLA for delivery: Category SLA Service Statutory Total Charge Charge (Rs) B

60 Days

35/-

35/- + No. of late years * 5/-

70/- + No. of late years * 5/-

Page | 46

Hand Book of Mee Seva Vol - I

34. Prajavani Description: Prajavani is a citizen's grievance cell to approach directly to the Government Departments regarding the grievances of the people. This service facilitates the citizen to apply directly to the government departments from MeeSeva centers Required Documents: 1) Application form 2) Petition by citizen Work flow:

Approval Authority: Collectorate SLA for Delivery: Category

SLA

B

15 Days

Service Charge 25/-

Statutory Charge Nil

Total (Rs) 25/-

Page | 47

Hand Book of Mee Seva Vol - I

35. LOANELIGIBILITY CARD Description: The service facilitates the citizen to get the Loan Eligibility Card based upon the Land Details. The service useful only for the Tenant of the Land who is yielding the land Documents Needed : 1. Application Form (PDF Only)*. 2. Photo Copy* Workflow:

Approval Authority: Tahsildar SLA for delivery: Category

SLA

B

7 Days

Service Charge 35/-

Statutory Charge 10/- for post

Total (Rs) 45/-

Page | 48

Hand Book of Mee Seva Vol - I

36. OLD ADANGAL/PAHANI Description: Adangal/Pahani is a very important Revenue record, as it contains details of land such as owner's details, area, assessment, water rate, soil type, nature of possession of the Land, Liabilities, Tenancy and Crops grown, etc. It is required for various purposes such as: • To know the genuineness of seller (owner) when land is being purchased. • It is required at Sub-'s office when sale transaction is being done • To raise the farm credit / loan from the Bank. • Court needs Pahani in case of civil litigation. Etc. Documents Needed : Nil Workflow:

Approval Authority: Tahsildar SLA for delivery: Category SLA Service Charge st B 1 time -7 35/Days &there after 15 min

Statutory Charge Nil

Total (Rs) 35/-

Page | 49

Hand Book of Mee Seva Vol - I

37. POSSESSION CERTIFICATE Description: Possession certificate is issued to include the property in the Revenue Records in order to obtain the loan.This certificate is issued by Tahsildar in Rural areas and RDO in urban areas Documents Needed : 1. Application Form 2. Income Certificate/Ration Card Workflow:

Approval Authority: Tahsildar SLA for delivery: Category

SLA

B

7 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

Page | 50

Hand Book of Mee Seva Vol - I

38. DUPLICATE COPY OF PATTADHAAR BOOK Description: This Service facilitates the citizen to apply for Duplicate of Pattadar book in case of lost. The citizen could apply at MeeSeva center Documents Needed: 1. Application form 2. Scanned Copy FIR 3. NOC certificate from the bank in the respective jurisdiction 4. ed Documents 5. Recent port size Photo copies 6. signature Workflow:

Approval Authority: Tahsildar SLA for delivery: Category SLA B

30 Days

Service Charge 35/-

Statutory Charge 100

Total (Rs) 135/-

Page | 51

Hand Book of Mee Seva Vol - I

39. REPLACEMENT OF PATTADHAAR BOOK Description: This Service facilitates the citizen to apply for Replacement of Pattadar book. In Mutilated cases. Documents Needed: 1. Application Form 2. ed document (copies) if any 3. Recent port size photo 4. Signature Workflow:

Approval Authority: Tahsildar

SLA for delivery: Category

SLA

B

30 Days

Service Charge 35/-

Statutory Charge 100/-

Total (Rs) 135/-

Page | 52

Hand Book of Mee Seva Vol - I

40. Certified Copies issued by RDO Description: This service facilitates the citizen to get the certified copy from RDO the citizen can get the certified copies of Tenancy/ROR cases/Survey Panchanama Report/Inam Orc Certificate Required Documents: Application form * Workflow:

Approval Authority: Revenue Divisional Officer (RDO) SLA for Delivery: Category

SLA

B

15 days

Service Charge 35/-

Statutory Charge nil

Total (Rs) 35/-

Page | 53

Hand Book of Mee Seva Vol - I

41. Appeals on Demarcation Description: Citizens who have doubts on measurements as demarcated by Surveyor can appeal on demarcation to Asst Director of Survey / Inspector of Survey, and the Deputy Inspector of Surveyor / Inspector of Survey to re-fix boundaries of lands with reference to measurements recorded in F.M.B. Required Documents: 1. Application Form * 2. Affidavit/Notary stating that the applicant is owner of the land 3. Panchanama copy of lower cadre 4. sketch Workflow:

Approval Authority:

Deputy Director/RDO

SLA for Delivery: Category

SLA

B

30 Days

Service Charge 35/-

Statutory Charge 1300/-

Total (Rs) 1335/-

Page | 54

Hand Book of Mee Seva Vol - I

42. Certified Copies of ROM Description: • Certified copies of ROM is a service where Citizen can request for certified copies of his/her property for various reasons. • Certified copy is provided based on the measurement reports submitted by Surveyor. Required Documents: Application Form* Workflow:

Approval Authority: Deputy Director, Hyderabad SLA for Delivery: Category

SLA

B

15 Days

Service Charge 35/-

Statutory Charge 1300/-

Total (Rs) 1335/-

Page | 55

Hand Book of Mee Seva Vol - I

43. Localization of Properties Description: • It is a service requested by Citizen to locate and identify the measurements of the property. • Citizen would provide Survey number/s for which localization is required and Mandal Surveyor would provide those details after the Survey. Required Documents: • Application Form* • Affidavit/Notary stating that the applicant is owner of the land Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

B

30 Days

Service Charge 35/-

Statutory Charge 1250/-

Total (Rs) 1285/-

Page | 56

Hand Book of Mee Seva Vol - I

44. Extract of House Site Patta: Description: The Extract of House site patta enables the citizen to get the certified copy /duplicate copy of House Site Patta which has been already assigned to citizen. Required Documents: Application Form. Work Flow:

Approval Authority: Deputy Tahsildar SLA for Delivery: Catego ry

B

SLA

Service Charge

7 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 57

Hand Book of Mee Seva Vol - I

45. Extract of D-Form Patta: Description: The Extract of D-Form patta enables the citizen to get the certified copy /duplicate copy of D-Form Patta which has been already assigned to citizen. Required Documents: Application Form. Work Flow:

` Approval Authority: Deputy Tahsildar SLA for Delivery: Catego ry

B

SLA

Service Charge

7 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 58

Hand Book of Mee Seva Vol - I

46. Certified Copies of Panchanama: Description: Certified copy of Panchanama service facilitates the citizen in applying for copy of Panchanama where the Panchanama is already issued Required Documents: Application Form. Work Flow:

Approval Authority: Tahsildar/RDO/AD/Municipal Commissioner/DD(Based upon area it will be routed to concerned officers) SLA for Delivery: Statuto Catego Service Total(R SLA ry ry Charge s) Charge B

15 Days

35/-

Nil

35/-

Page | 59

Hand Book of Mee Seva Vol - I

47. Khasra Pahani: Description: The Certified Copies Service is mainly used by the citizens who want the Certified Copies of Khasra Pahani. Required Documents:

1. Application Form* 2. Affidavit* 3. Pahani Copy 4. ID Proof documents Work Flow:

Approval Authority: Deputy Tahsildar SLA for Delivery: Catego ry

SLA

Service Charge

Statuto ry Charge

Total(Rs )

B

15 Days

35/- + Postal Charges

Nil

35/- + Postal Charges

Page | 60

Hand Book of Mee Seva Vol - I

48. Chesala Pahani: Description: The Certified Copies Service is mainly used by the citizens who want the Certified Copies of Chesala Pahani. Required Documents:

1. Application Form* 2. Affidavit* 3. Pahani Copy 4. ID Proof documents Work Flow:

Approval Authority: Deputy Tahsildar SLA for Delivery: Catego ry

B

SLA

Service Charge

15 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 61

Hand Book of Mee Seva Vol - I

49. Sethwar/ Supplementary Sethwar/ Resettlement registrar/FLR: Description: The Certified Copies Service is mainly used by the citizens who want the Certified Copies of Sethwar/ Supplementary Sethwar/ Resettlement registrar/FLR. Required Documents:

1. Application Form* 2. Affidavit* 3. Pahani Copy 4. ID Proof documents Work Flow:

Approval Authority:AD/DD/ Deputy Tahsildar SLA for Delivery: Statuto Catego Service SLA ry ry Charge Charge B

15 Days

35/- + Postal Charges

Nil

Total(Rs ) 35/- + Postal Charges

Page | 62

Hand Book of Mee Seva Vol - I

50. Wasool Baqi: Description: The Certified Copies Service is mainly used by the citizens who want the Certified Copies of Wasool Baqi. This is the service only for Telangana Districts Required Documents:

1. Application Form* 2. Affidavit* 3. Pahani Copy 4. ID Proof documents Work Flow:

Approval Authority: AD/DD SLA for Delivery: Catego ry

B

SLA

Service Charge

15 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 63

Hand Book of Mee Seva Vol - I

51. Faisal Patti: Description: The Certified Copies Service is mainly used by the citizens who want the Certified Copies of Faisal Patti. Required Documents:

1. Application Form* 2. Affidavit* 3. Pahani Copy 4. ID Proof documents Work Flow:

Approval Authority: Deputy Tahsildar SLA for Delivery: Category

B

SLA

Service Charge

15 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 64

Hand Book of Mee Seva Vol - I

52. Certified Copies of TSLR: Description: Required Documents:

1. Application form 2. Fee Receipt Work Flow:

Approval Authority: Deputy Tahsildar

SLA for Delivery: Category

B

SLA

Service Charge

7 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 65

Hand Book of Mee Seva Vol - I

53. Certified Copy of PT: Description: Required Documents:

1. Application form 2. Fee Receipt Work Flow:

Approval Authority: Deputy Tahsildar

SLA for Delivery: Category

B

SLA

Service Charge

7 Days

35/- + Postal Charges

Statuto ry Charge

Total(R s)

Nil

35/- + Postal Charge s

Page | 66

Hand Book of Mee Seva Vol - I

54. Demarcation (Hyderabad) Description: • This service facilitates the citizen to apply for the request to demarcate his/her land. • The surveyor will adjust boundaries of land with reference to measurements recorded in F.M.B. Since all these boundaries are validated, it gives Finality for disputed lands about correctness of boundaries and also reduces civil litigation’s. Documents Required: 1. Application Form * 2. Affidavit/Notary stating that the applicant is owner of the land Workflow:

Approval Authority: Tahsildar SLA for Delivery Category

SLA

B

45 Days

Service Charge 35/-

Statutory Charge 1250/-

Total (Rs) 1285/-

Page | 67

Hand Book of Mee Seva Vol - I

55. New Pattadhar book Description: This Service facilitates the citizen to apply for Pattadhar book. The citizen could apply at MeeSeva center Documents Needed: 1. Application form 2. NOC certificate from the bank in the respective jurisdiction 3. ed Documents 4. Recent port size Photo copies 5. signature Workflow:

Approval Authority: Tahsildar SLA for delivery: Category SLA B

45 Days

Service Charge 35/-

Statutory Charge 100

Total (Rs) 135/-

Page | 68

Hand Book of Mee Seva Vol - I

56. Change of Name Certificate: Description: 1. Women changing their surname after marriage. 2. ex service persons 3. People who are staying abroad. 4. Students whose names are printed wrong in their certificates apply for change of Name certificate. Required Documents: 1. Application Form 2. Recent port Size Photograph 3. Citizenship Certificate issued by Gazetted Officer 4. Affidavit stating exact reason for change of his/her name. 5. Certificates from class 1 to 10th attested by Gazetted Officer. 6. Police Certificate stating the he/she has not come to any adverse records during last 5 years. 7. Others(Aadhaar/Ration card/Voter ID for Illiterates) Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

B

15 Days

Service Charge 35/-+ Postal Charges

Statutory Charge Nil

Total (Rs) 35/- + Postal Charges

Page | 69

Hand Book of Mee Seva Vol - I

57. No Property Certificate: Description: No Property Certificate issued for Comionate appointments. Required Documents: 1. Application Form 2. Ration Card/Aadhaar/ Electoral card 3. Death Certificate 4. Duplicate copy of Family member Certificate Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

B

60 Days

Service Charge 35/-+ Postal Charges

Statutory Charge Nil

Total (Rs) 35/- + Postal Charges

Page | 70

Hand Book of Mee Seva Vol - I

58. Agricultural Land Value Certificate: Description: For getting other than crop loans i.e enhancement of credit limit / visa purpose / for enrolling as a contractor / surety purpose. Required Documents: 1. Application Form 2. Registration Documents 3. Pattadar books 4. Title Deed 5. Encumbrance certificate as on date issued by the Sub Registrar concerned Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

B

30 Days

Service Charge 35/-+ Postal Charges

Statutory Charge Nil

Total (Rs) 35/- + Postal Charges

Page | 71

Hand Book of Mee Seva Vol - I

59. Small/Marginal Farmer Certificate: Description: For input subsidy, for crop insurance and for bank loan purpose Required Documents: 1. Application Form 2. Photo copy of Pattadhar book/Title Deed/!B Extract/ed sale deeds of lands 3. Self declaration by the farmer for the lands owned by him/her. Workflow:

Approval Authority: Tahsildar SLA for Delivery: Category

SLA

B

7 Days

Service Charge 35/-+ Postal Charges

Statutory Charge Nil

Total (Rs) 35/- + Postal Charges

Page | 72

Hand Book of Mee Seva Vol - I

60. Permission for Digging a Agricultural well/Drinking water well digging using WALTA Act. Description: This service is used for getting Permission for Digging a Agricultural well/Drinking water well digging using WALTA Act Required Documents: 1. Application Form 2. Photo copy of Pattadhar book/Title Deed/!B Extract/ed sale deeds of lands 3. Small and marginal farmer Certificate for fee concession Workflow:

Approval Authority: Tahsildar SLA for Delivery: Categ ory

B

SLA

15 Days

Service Charge

Statutory Charge

35/-+ Postal Charge s

1100/-For Big Farmers,600/For Small/Margin al Farmers

Total (Rs) 1135/- + Postal Charges For Big Farmers,635/+ Postal Charges For Small/Margin al Farmers

Page | 73

Hand Book of Mee Seva Vol - I

61. Extract of ORC (Occupancy Rights Certificate) Description: To give ownership rights on the Inam lands and to change the land classification from Inam category to riotwari. Required Documents: 1. Application Form 2. Copy of ORC Workflow:

Approval Authority: Divisional istrative officer. SLA for Delivery: Categ ory B

SLA 15 Days

Service Charge 45/-+ Postal Charge s

Statutory Charge NIL

Total (Rs) 45/- + Postal Charges

Page | 74

Hand Book of Mee Seva Vol - I

62. Renewal of Cinema License: Description: This service is used for renewal of Cinema License Required Documents: 1. Application Form 2. Copy of B-Form License Certificate 3. Certificate Issued by Dy.Electrical Inspector 4. Film Division Certificate 5. Structural certificate issued by the EE R&D 6. Certificate issued by the Divisional Fire Officer 7. Certificate issued by DMHO Workflow:

Approval Authority: Revenue Divisional Officer SLA for Delivery: Categ ory B

SLA 15 Days

Service Charge 35/-+ Postal Charge s

Statutory Charge 2000/-

Total (Rs) 2035/- + Postal Charges

Page | 75

Hand Book of Mee Seva Vol - I

63. Certified copies of NOC under explosive Act Description: 1. For Storage of crushing, blasting material, magazine permission 2. For potassium, sodium, potassium permanganates, fire crackers etc., Required Documents: 1. Application form 2. Copy of NOC Workflow:

Approval Authority: District Revenue Officer SLA for Delivery: Categ ory B

SLA 15 Days

Service Charge 35/-+ Postal Charge s

Statutory Charge Nil

Total (Rs) 35/- + Postal Charges

Page | 76

Hand Book of Mee Seva Vol - I

64. Certified copies of NOC under Petroleum act: Description: For Storage of Petroleum products i.e. diesel, kerosene etc., Required Documents: 1. Application form 2. Copy of NOC Workflow:

Approval Authority: District Revenue Officer SLA for Delivery: Categ ory B

SLA 15 Days

Service Charge 35/-+ Postal Charge s

Statutory Charge Nil

Total (Rs) 35/- + Postal Charges

Page | 77

Hand Book of Mee Seva Vol - I

65. Cracker License for Diwali (After Collector delegates) Description: The citizen can avail this service to get Cracker License for Diwali. Required Documents: 1. Application form 2. Identity proof 3. Address proof 4. Verification report from Police 5. No Objection from Fire Service Department 6. No objection from local body 7. Particulars of previous license if any. Workflow:

Approval Authority: Collector SLA for Delivery: Categ ory B

SLA 30 Days

Service Charge 35/-

Statutory Charge 300/-

Total (Rs) 335/-

Page | 78

Hand Book of Mee Seva Vol - I

66. Issue of Tonch Map: Description: The citizen can avail this service to get the Map for particular survey number. Required Documents: 1. Application form 2. Extract of Pahani 3. Xerox copy of Pattadar book / Registration Document Workflow:

Approval Authority: Tahasildhar SLA for Delivery: Categ ory

SLA 7 Days

Service Charge 35/-

Statutory Charge 50/-

Total (Rs) 85/-

B

Page | 79

Hand Book of Mee Seva Vol - I

67. Issue of NOC for Construction of Cinema Hall: Description: The citizen can avail this service to obtain the No Objection Certificate for construction of Cinema Hall. Required Documents: 1. Application form A-I 2. Site plan drawn scale 1cm to 500 cms 3. The position of site in relation to any adjacent premises 4. The surrounding roads buildings like schools, Hospitals, Places of Worship, which exist upto 182 mts distance with necessary records or certificates 5. Challan (Rs 3000 in case of new construction) (Rs 1400 in case of semi permanent) 6. Original plan 7. Original NOC form Gram panchayat Workflow:

Approval Authority: t Collector SLA for Delivery: Category

B

SLA 45 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/Page | 80

Hand Book of Mee Seva Vol - I

68. Permission to run the Benefit Show: Description: The citizen can avail this service to seek the permission to run the Benefit Show. Required Documents: 1. Application form Workflow:

Approval Authority: t Collector SLA for Delivery: Category

B

SLA 7 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

Page | 81

Hand Book of Mee Seva Vol - I

69. Issue of ARM License (Fresh) Description: The citizen can avail this service to get fresh ARM License . Required Documents: 1. Application form* 2. Recent port Size Photo* 3. Ration card* 4. Aadhaar Card 5. Income Tax Returns* 6. Pan card* Workflow:

Approval Authority: Collector SLA for Delivery: Categ ory B

SLA 45 Days

Service Charge 35/-

Statutory Charge 750/-

Total (Rs) 785/-

Page | 82

Hand Book of Mee Seva Vol - I

70. Issue of ARM License (Renewal) Description: The citizen can avail this service for Renewal of ARM License. Required Documents: 1. Application form* 2. Recent port Size Photo* 3. Xerox of Original License* 4. Ration card* 5. Aadhaar Card 6. Income Tax Returns* 7. Pan card* Workflow:

Approval Authority: Collector SLA for Delivery: Categ ory B

SLA 45 Days

Service Charge 35/-

Statutory Charge 375/-

Total (Rs) 410/-

Page | 83

Hand Book of Mee Seva Vol - I

71. Issue of NOC for Storing of Petroleum Products: Description: The citizen can avail this service to get the No Objection Certificate for Storing of Petroleum Products. Required Documents: 1. Application form* 2. Site plan* 3. Copy of book/title deed/sale deed* 4. Lease Agreement 5. Letter of intent issued by the oil company* 6. Extract of Pahani* Workflow:

Approval Authority: Collector SLA for Delivery: Categ ory B

SLA 45 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

Page | 84

Hand Book of Mee Seva Vol - I

72. Grant of License for Storage of Explosive Material: Description: The citizen can avail this service to obtain the License for Storage of Explosive Materials. Required Documents: 1. Application form 2. Identity proof 3. Address proof 4. Verification report from Police 5. No Objection from Fire Service Department 6. No objection from local body 7. Particulars of previous license if any. Workflow:

Approval Authority: Collector SLA for Delivery: Categ ory B

SLA 30 Days

Service Charge 35/-

Statutory Charge 1000/-

Total (Rs) 1035/-

Page | 85

Hand Book of Mee Seva Vol - I

73. ISSUE OF OCCUPANCY RIGHTS CERTIFICATES FOR INAM LANDS: Description: Required Documents: 1. Application form (mandatory) 2. 1954-1955 Khasra Pahani ,73-74 latest Pahani copies (mandatory) 3. Family Tree / Relationship with Inamdhar (optional) Workflow:

Approval Authority: RDO SLA for Delivery: Category

SLA

90 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

B

Page | 86

Hand Book of Mee Seva Vol - I

74. Refund of Trade deposits to dealers in case of resignation of dealer: Description: The Ration Dealers can avail this service to refund the deposit in case of their resignation. Required Documents: 1. Application form (mandatory) 2. Acceptance proceedings issued by the RDO(mandatory) 3. Authorization proceedings issued by the RDO(optional) Workflow:

Approval Authority: RDO SLA for Delivery: Category

SLA

30 Days

Service Charge 35/-

Statutory Charge Nil

Total (Rs) 35/-

B

Page | 87

Hand Book of Mee Seva Vol - I

II.REGISTRATION & STAMPS DEPARTMENT

Page | 88

Hand Book of Mee Seva Vol - I

75. Encumbrance Certificate Description: Encumbrance Certificates are required by the citizen in order to know about the clear title of a property while purchasing the property. Required Documents: Application Form* Screen shot of kiosk end e-form:

Approval Authority: Sub Registrar Officer (SRO) SLA for delivery: Categ ory B

SLA Same Day, if submitted before 2 PM

Service Charge 25/-

Statutory Charge 200/- for below 20 years and 500/- for above 30 years

Total (Rs) 225/below years 500/above years

for 20 and for 30

Page | 89

Hand Book of Mee Seva Vol - I

76. Certified Copies of Registration Document Description: This service facilitates the citizen to get Certified Copy of the ed Document of a property issued by SRO Required Documents: Application Form* Workflow:

Approval Authority: Sub Registrar Officer (SRO) SLA for Delivery: Category

SLA

A

15 Min

Service Charge 25/-

Statutory Charge 200/-

Total (Rs) 225/-

Page | 90

Hand Book of Mee Seva Vol - I

77. Certified copy of by-laws of Societies Description: By-laws are mandatory pdf document that is used at the time of reg istering society. Citizen is required to this document while ing. He/she can get the certified copy of ByLaws by applying for this service. Required Documents: Application from applicant Workflow:

Approval Authority: Delivered across the counter. SLA for delivery: Category

SLA

A

15 Min

Service Charge 25/-

Statutory Charge 100/-

Total (Rs) 125/-

Page | 91

Hand Book of Mee Seva Vol - I

78. Slot Booking for Registration Description: Citizen books a slot by filling this form to initiate a registration process. Required Documents: Application from applicant Workflow:

Approval Authority: Delivered across the counter SLA for Delivery: Category

SLA

B

3 days

Service Charge 35/-

Statutory Charge 300

Total (Rs) 25/-

Page | 92

Hand Book of Mee Seva Vol - I

79. Registration of Firm Description: This service can be used to a firm. Required Documents: 1. Application from applicant 2. Partnership Deed 3. ID Proof 4. Address Proof 5. And photographs of all partners 6. Rental agreement/Declaration Attestation by competent authority Workflow:

Approval Authority: Registrar of Firms. SLA for Delivery: Category

SLA

B

3 days

Service Charge 35/-

Statutory Charge 100/-

Total (Rs) 135/-

Page | 93

Hand Book of Mee Seva Vol - I

80. Submission of Appeals Description: When citizen ed for the society and department rejected his/ her registration then this service is availed by citizen for appeal. Documents Needed : Application from applicant Workflow:

Approval Authority : Registrar of Society SLA for delivery Category

SLA

B

3 Days

Service Charge 35/-

Statutory Charge 300/-

Total (Rs) 335/-

Page | 94

Hand Book of Mee Seva Vol - I

81. Registration of Society Description: This service can be availed by any citizen who wants to a society. Required document is ed and department after verification can approve or reject the request. Documents Needed : 1. Application from applicant. 2. Memorandum of Society ( Mandatory) 3. Rules and Regulations (Mandatory) 4. Partnership Deed 5. ID Proof 6. Address proof and 7. photographs of all 8. partners 9. Office rental 10. Agreement/Declaration Workflow:

Approval Authority : Registrar of Society SLA for delivery: Category SLA B

3 days

Service Charge 35/-

Statutory Charge 500/-

Total (Rs) 535/-

Page | 95

Hand Book of Mee Seva Vol - I

82. Certified copy of Certificate of Registration Societies Description: This service is availed when citizen wants a copy of already ed society. At the time of registration, initially 1 original copy is provided to the citizen. Later, he/she can request for certified copy only. Required Documents: 1.Application from applicant Workflow:

Approval Authority: Delivered across the counter SLA for Delivery: Category

SLA

A

15 Min

Service Charge 25/-

Statutory Charge 300/-

Total (Rs) 325/-

Page | 96

Hand Book of Mee Seva Vol - I

83. Certified copy of Certificate of Registration Firms Description: This service is availed when citizen wants a copy of already ed firm. At the time of registration, initially 1 original copy is provided to the citizen. Later, he/she can request for certified copy only. Required Documents: 1. Application from applicant Workflow:

Approval Authority: Delivered across the counter SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

A

15 Min

25/-

100/-

125/-

Page | 97

Hand Book of Mee Seva Vol - I

84. Changes in Constitution of Firm: Description: This service can be availed by any citizen who wants to add/delete of partners. Required document is ed and department after verification can approve or reject the request. Documents Needed : 1. Application from applicant. Workflow:

Approval Authority : Registrar of Society

SLA for delivery: Category SLA

B

3 days

Service Charge

Statutory Charge

Total (Rs)

35/-

100/-

135/-

Page | 98

Hand Book of Mee Seva Vol - I

85. Alterations in Firm: Description: This service can be availed by any citizen who wants to change adresses. Required document is ed and department after verification can approve or reject the request. Documents Needed : 1. Application from applicant.

Workflow:

Approval Authority : Registrar of Society

SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

3 days

35/-

100/-

135/-

Page | 99

Hand Book of Mee Seva Vol - I

86. Amendment of Society Description: This service can be availed by any citizen who wants to change name of the society. Required document is ed and department after verification can approve or reject the request. Documents Needed : 1. Application from applicant. Workflow:

Approval Authority : Registrar of Society SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

3 days

35/-

300/-

335/-

Page | 100

Hand Book of Mee Seva Vol - I

III.MUNICIPALITY DEPARTMENT

Page | 101

Hand Book of Mee Seva Vol - I

87. BIRTH certificate -GHMC Description: This Service facilitates the citizen to and maintain the Births taken place within the GHMC limits. Required Documents:

Application Form *

Work flow:

Approval Authority: Deaths) SLA for Delivery: Category A & B (Incase of not signed or tampered )

SLA

15 Min & 3 Days

AMOH (Registrar of Births and

Service Charge

Statutor y Charge

Total(Rs)

25/- Per transacti on + 5/addl. copy

20/- Per copy of certificat e

45/- + 25/Per Addition al Copy

Page | 102

Hand Book of Mee Seva Vol - I

88. DEATH certificate -GHMC Description: This Service facilitates the citizen to and maintain the Deaths taken place within the GHMC limits. Application Form * Required Documents: Work flow:

Approval Authority: Deaths)

AMOH (Registrar of Births and

SLA for Delivery: Category A & B (Incase of not signed or tampered)

SLA

15 Min

Service Charge

Statutory Charge

25/Per transaction + 5/- addl. copy

20/Per copy of certificate

Total(Rs)

45/- +25/Per Additional Copy

Page | 103

Hand Book of Mee Seva Vol - I

89. BIRTH CORRECTIONS - GHMC Description: This service facilitates the citizen to correct the mistakes while ing the births . Required Documents: 1. Application Form * 2. Original Birth Certificate issues by the Registrar of Births 3. Declaration by Parent(s) attested by two gazetted officers 4. Available Documentary evidences like educational certificates, Election ID Card, Ration Card, port, Driving License 5. A letter from the Hospital Authorities where the Birth has occurred mentioning the facts 6. Notarized Affidavit Rs10/- (Non-judicial Stamp Paper) Screen shot of KIOSK end e-form:

Approval Authority: AMOH (Registrar of Births and Deaths) SLA for Delivery: Category SLA

B

6 Days

Service Charge 35/Per transaction + 5/- addl. copy

Statutory Charge 80/Per copy of certificate

Total(Rs)

115/Page | 104

Hand Book of Mee Seva Vol - I

90. DEATH CERTIFICATE CORRECTIONS - GHMC Description: This service facilitates the citizen to correct the mistakes while ing the Death Required Documents: 1. Application Form * 2. Original Death Certificate issues by the Registrar of Births &Deaths 3. Ration Card/School Bona fide Certificate /Secondary School Certificate (Marks Sheet)/Election id/Any Other Residence Proof 4. Notarized Affidavit of Rs 10/- (Non-judicial Stamp Paper) 5. A letter from the Hospital Authorities where the Death has occurred mentioning the facts 6. In case of Medico Legal cases for death events, certificate from the concerned police authority is a must along with FIR and postmortem report 7. Any Other ing Document. Screen shot of KIOSK end e-form:

Approval Authority: AMOH (Registrar of Births and Deaths) SLA for Delivery: Category SLA Service Statutory Total(Rs) Charge Charge 35/Per transaction 80/Per 6 + 5/- addl. copy of B Days copy certificate 115/Page | 105

Hand Book of Mee Seva Vol - I

91. CHILD NAME INCLUSION - GHMC Description: This service facilitates the citizen in the inclusion of child name. Child’s name can be ed with any name at the time of the birth. Later the name can be changed through this service. Documents Required: 1. Application Form * (Duly signed by both parents if the child is less than 3 years) 2. Affidavit (If the child is below one year, it is not necessary) Work flow:

Approval Authority: AMOH(Registrar of Births and Deaths) SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

6 Days

35/Per transaction + 5/- addl. copy

20/Per copy of certificate

55/-

Page | 106

Hand Book of Mee Seva Vol - I

92. NON AVAILABILITY BIRTH CERTIFICATE – GHMC Description: GHMC, s and maintains the Births taken place. Non availability of Birth Certificate is required for the following reasons. 1. Birth was not officially recorded. 2. In case of birth records have been lost at Dept in natural calamities. Documents Needed : 1. Application Form* 2. Ration Card/Any Other Residence Proof 3. School Bona fide Certificate 4. Secondary School Certificate(Marks Sheet) 5. Notarized Affidavit(Non-Judicial Stamp Paper) Work flow:

Approval Authority: AMOH (Registrar of Births and Deaths)

SLA for delivery: Category

SLA

B

3 Days

Service Charge 35/Per transaction + 5/- addl. Copy

Statutory Charge 80/-per copy

Total (Rs) 115/-

Page | 107

Hand Book of Mee Seva Vol - I

93. NON AVAILABILITY DEATH CERTIFICATE – GHMC Description: GHMC, s and maintains the Deaths taken place. Non availability of Death Certificate is required for the following reasons. • Death was not officially recorded. • Death records have been lost at Dept in natural calamities. Documents Needed : 1. Application Form* 2. Ration Card/Any Other Residence Proof 3. Other Documentary evidences to prove the place of death 4. In case of Medical Legal cases a) FIR b) PM Report c) Form_2 given the concerned police station 5. Notarized Affidavit (Non-Judicial Stamp Paper) 6. Any Other ing Documents Work flow:

Approval Authority: AMOH (Registrar of Births and Deaths) SLA for delivery: Category SLA B

3 Days

Service Charge 35/Per transaction + 5/- addl. Copy

Statutory Charge 80/-per copy

Total (Rs) 115/-

Page | 108

Hand Book of Mee Seva Vol - I

94. CORRECTIONS IN BIRTH CERTIFICATE – CDMA Description: CDMA, s and maintains the Births taken place all over A.P. Corrections in Birth Certificate service is useful when there is need of corrections in existing record. Documents Needed : 1.Application Form and Any one of the below documents 1) Original Birth Certificate issued by the Registrar of Birth 2) Declaration by Parent(s) attested by two gazetted officers 3) Notary Affidavit on Rs.10/- Non-Judicial Stamped paper 4) Available Documentary evidences like educational certificates, Election ID Card, Ration Card, port, Driving License and Marriage certificates 5)A letter from the Hospital Authorities where the Birth has occurred Work flow:

Approval Authority : Municipal commissioner SLA for delivery: Categor SLA Servic y e Charg e B 7 35/Day s

Statutory Charge

Total (Rs)

50/- +Panchayat Rs10(Municipalit y up to 4 copies,100/- for 5 to 10 copies)

85+based upon selection of panchayat/ municipalit y Page | 109

Hand Book of Mee Seva Vol - I

95. CORRECTIONS IN DEATH CERTIFICATE – CDMA Description: CDMA, s and maintains the Deaths taken place all over A.P. Corrections in Death Certificate service is useful when there is corrections in existing record. Documents Needed : 1) Application Form and Any one of the below documents 1) Original Death Certificate issued by the Registrar of Death 2) In case of Medico Legal cases for death events, certificate from the concerned police authority is a must along with FIR and postmortem report 3) Notary Affidavit on Rs.10/- Non-Judicial Stamped paper 4) Available Documentary evidences like educational certificates, Election ID Card, Ration Card, port, Driving License and Marriage certificates 5)A letter from the Hospital Authorities where the Death has occurred Work flow:

Approval Authority : AMOH SLA for delivery: Category SLA Service Charge B 7 35/Days

Statutory Charge 50/+ Panchayat Rs10 (Municipality up to 4 copies,100/for 5 to 10 copies)

Total (Rs) 85+based upon selection of panchayat/ municipality

Page | 110

Hand Book of Mee Seva Vol - I

96. NON AVAILABILITY BIRTH CERTIFICATE – CDMA Description: CDMA, s and maintains the Births taken place all over A.P. Non availability of Birth Certificate is required for the following reasons. • Birth was not officially recorded. • Birth records have been lost at Dept in natural calamities. Documents Needed : 1) Application Form* and Any one of the below documents 1. Ration Card/Any Other Residence Proof 2. School Bonafide Certificate 3 Secondary School Certificate(Marks Sheet) 4 . Notarized Affidavit(Non-Judicial Stamp Paper) Work flow:

Approval Authority: AMOH (Registrar of Births and Deaths)

SLA for delivery: Category SLA B

7 days

Service Charge 35/-

Statutory Charge 50/+panchayat Rs10 (Municipality upto 4 copies, 100/- for 5 to 10 copies

Total (Rs) 85+based upon selection of panchayat/ municipalit y

Page | 111

Hand Book of Mee Seva Vol - I

97. NON AVAILABILITY DEATH CERTIFICATE – CDMA Description: CDMA, s and maintains the Deaths taken place all over A.P. Non availability of Death Certificate is required for following reasons. • Death was not officially recorded. • Death records have been lost at Dept in natural calamities. Documents Needed : 1) Application Form* and Any one of the below documents 1. Ration Card/Any Other Residence Proof 2.In case of Medical Legal cases a) FIR b) PM Report c) Form_2 given the concerned police station 3. Notarized Affidavit(Non-Judicial Stamp Paper) Work flow:

Approval Authority : AMOH(Registrar of Deaths) SLA for delivery: Categor SLA Servic Statutory y e Charge Charg e st B 1 time 35/50/-+ 5days,2n Panchayat d time Rs 10 onwards (Municipalit 15 min y up to 4 copies,100/for 5 to 10 copies

Births and

Total (Rs)

85+based upon selection of panchayat/ municipalit y

Page | 112

Hand Book of Mee Seva Vol - I

98. BIRTH CERTIFICATE - CDMA Description: The registration of births is one of the major functions of Public Health Section of the ULB. Generally the births, which take place in the hospital, are recorded and reported to the municipalities. Birth certificate service facilitates the citizen to the Birth through Mee Seva Documents Needed : 1. Application from applicant Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Cat SLA Service Charge eg ory

A& B

15 Min.s (CatA),7 Days Cat( B)

35/+10/(Panchayath),+50/(Municipality up to 4 copies,100/- for 5 to 10 copies)

Stat utor y Char ge

50/-

Total(Rs)

85+based upon selection of panchayath/ municipality Page | 113

Hand Book of Mee Seva Vol - I

99. DEATH CERTIFICATE - CDMA Description: The registration of deaths is one of the major functions of Public Health Section of the ULB. Generally the deaths, which take place in the hospital are recorded and reported to the municipalities. Death certificate service facilitates the citizen in registration of Death through Mee Seva Documents Needed : 1.Application from applicant Workflow:

Approval Authority : Delivered across the counter.

SLA for delivery: Cate gory

SLA

Service Charge

A & B

15 Min.s (CatA),7 Days Cat(B )

35/+10/(Panchayat h),+50/(Municipalit y up to 4 copies,100/for 5 to 10 copies)

Statuto ry Charge 50/-

Total (Rs) 85+based upon selection of panchayat/ municipality

Page | 114

Hand Book of Mee Seva Vol - I

100. CHILD NAME INCLUSION - CDMA Description: Child’s name can be ed with any name at the time of birth. Later the name can be changed and ed through this service. Documents Required: 1) Application Form * (Duly signed by both parents if the child is less than 3 years) 2) Affidavit (If the child is below one year, it is not necessary) Work flow:

Approval Authority: AMOH (Registrar of Births and Deaths) SLA for delivery: Category SLA B

1st time 7days , 2nd time onwa rds 15 min

Service Charge 35/- + 10/Per copy(Aft er 1 year)

Statutory Charge 50/(Municipa lity up to 4 copies,10 0/- for 5 to 10 copies

Total (Rs) 85+based upon selection of panchayat/ municipality

Page | 115

Hand Book of Mee Seva Vol - I

101. Permission for Water Connections – CDMA Description: This service is availed by citizen to apply for a new water connection to Municipal Corporations Required Documents: 1. Application from applicant 2. Site Plan indicating the distribution line and point of water connection. 3. Latest Property Tax Receipt. Tax receipts 4. Copies of total units/flat (Applicable to multistoried buildings) 5. No Objection letter from all the units/flat owners (Application only to multistoried buildings) 6. Copy of white ration card authorized by gazetted officer (Applicable for BPL connections) 7. Income certificate issues by the MRO (Applicable for BPL connections Workflow:

Approval Authority: Municipal Commissioner SLA for Delivery: Category

SLA

B

15 days

Service Charge 35/-

Statutory Charge No Fee

Total (Rs) 35/-

Page | 116

Hand Book of Mee Seva Vol - I

102. Vacation remission – CDMA Description: As per the provisions of the law citizens are exempted from paying property tax if the building/ house is vacant and citizen has to apply to the concerned municipality with the relevant documents Required Documents: 1. Application from applicant 2. Patta copy/ Registration copy 3. House Tax assessment letter for the current year 4. Tax payments receipts for property/ water etc Work flow:

Approval Authority:

Municipal Commissioner

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

15 days

35/-

No Fee

35/-

B

Page | 117

Hand Book of Mee Seva Vol - I

103. Transfer of Title Deeds – CDMA Description: This service is availed when Citizen wants to transfer his assets to someone else’s name. Required Documents: 1. Application form, 2. Attested copy of ed sale deed and link documents, 3 Attested copies of latest property tax and water charges receipts, 4.Notary certificate(wherever applicable) Work flow:

Approval Authority:

Municipal Commissioner

SLA for Delivery: Category

SLA

B

15 /45 days

Service Charge

Statutory Charge 0.1% of value of property to be collected & remitted to the ULB concerned

Total(Rs)

Page | 118

Hand Book of Mee Seva Vol - I

104. APPLYING FOR TRADE LICENSE-CDMA Description: Documents Needed : 1. Building occupancy certificate 2. Building sanction plan of GHMC 3. Property Tax receipt up to Date 4. Rental/sale/Lease Deed. 5. Location plans (Blue print copies) 6. port size photos-2. Workflow:

Approval Authority : Municipal Commissioner

SLA for delivery: Category

SLA

Service

Statutory/Challan

Charge

Charge

Total(Rs.)

B

Page | 119

Hand Book of Mee Seva Vol - I

105. APPLYING FOR BUILDING PERMISSION-CDMA Description: Documents Needed : 1.Building application duly signed by owner ,builder ,architect, and engineer Declaration forms duly signed by owner and gazetted officer and license copy of architect/engineer town survey record from MRO previous sanctioned plan ULC clearance for above 1000sqm.ULC affidavit(below 1000sqm)ownership documents(2sets attested by gazetted officer). 2.linked documents (attested by gazetted officer) Up to date property tax receipt Rs.20 Non-judicial stamp paper building plans(1+5) duly signed by owner ,architect and structural engineer Workflow:

Approval Authority : Municipal commissioner SLA for delivery: Category

SLA

B

30 days

Service

Statutory/

Charge

Challan Charge

35/-

Total(Rs.) 35/-

Page | 120

Hand Book of Mee Seva Vol - I

106. NEW ASSESSMENT REQUEST-CDMA Description: House Assessment survey is done periodically and the survey results are recorded in the House Assessment . Details of taxes like house tax, water tax etc are collected based on these records. For any newly completed buildings citizen can approach the municipal office the get the assessment done. Documents Needed : 1. ed sale deed attested by gazetted officer. 2. Building Sanctioned plan. 3. Occupancy certificate. 4. Uned document in case not ed. indemnity bond of Rs. 100/- in case of uned properties. Workflow:

Approval Authority : Municipal commissioner SLA for delivery: Category

SLA

B

15 days

Service

Statutory/

Charge

Challan Charge

35/-

No Fee

Total(Rs.) 35/-

Page | 121

Hand Book of Mee Seva Vol - I

107. SUB-DIVISION REQUEST-CDMA Description: Citizens who wish to sub-divide the existing property has to take permission form the concerned municipality. Citizen shall submit the sub-division plan along with all necessary ing documents and the municipality processes the application. Documents Needed: 1.Application form. 2. Patta copy/ Registration copy 3. House Tax assessment letter for the current year 4. Tax payments receipts for property/ water etc 5. Detailed plan for the sub division Workflow:

Approval Authority : Municipal Commissioner SLA for delivery: Category

SLA

B

15 days

Service

Statutory/

Charge

Challan Charge

35/-

No Fee

Total(Rs.) 35/-

Page | 122

Hand Book of Mee Seva Vol - I

108. EXEMPTION REQUEST-CDMA Description: As per the provisions of the law certain category of citizens are exempted from paying property tax and citizen has to apply to the concerned municipality with the relevant documents. Documents Needed: 1. Application form 2. Patta copy/ Registration copy. 3. ing document for the BPL / Ex-Service men 4. Identity proof . Workflow:

Approval Authority : Municipal Commissioner SLA for delivery: Category

SLA

B

15 days

Service

Statutory/Challan

Charge

Charge

35/-

No Fee

Total(Rs.) 35/-

Page | 123

Hand Book of Mee Seva Vol - I

109. RENEWAL OF TRADE LICENSE-CDMA Description: Documents Needed : 1. Application form. 2. Property tax receipt up-to date paid 3. Previous year trade license fee paid receipt. Workflow:

Approval Authority : Municipal commissioner SLA for delivery: Category

SLA

B

15 days

Service Charge

Statutory/Challan Charge

Total(Rs.)

Page | 124

Hand Book of Mee Seva Vol - I

IV.POLICE DEPARTMENT SERVICES

Page | 125

Hand Book of Mee Seva Vol - I

110. Missing /Lost documents or Articles Description: • Citizen can complaint if he/she loose the documents or articles listed below in police station through Meeseva • Transfer Certificate (TC), Marks Memo, Driving License, Insurance Certificate, Share Certificate, ID Cards, Vehicle RC, Vehicle Insurance, Vehicle Fitness Certificate, Bond Certificate, Arm License, Credit & Debit Card and Cell phone Required Documents: 1) Hand written Petition by citizen 2) Address proof 3) ID proof Workflow:

Approval Authority: SHO/SDPO/A/SP SLA for Delivery: Category

SLA

B

21 Days

Service Charge

Statutory Charge

35/-

As Stipulated

Total(Rs) 35/+ Stipulated charges

Page | 126

Hand Book of Mee Seva Vol - I

111. Permission of Event Bandhobust Description: Citizen can make a request to arrange Bandhobust for the events like Public Meetings, at Marriage Function Halls / House Box type Speakers, Orchestra for Small programs, Cultural / Fashion Shows, Commercial displays, Exhibition / Circus, Corporate Anniversary Function, Film Shooting, Audio Release function, Cinema success function, TV Shooting, and Industrial Exhibition, Mobile ment for Autos / Vans, Customer meet at Public Places, Benefit shows and Religious functions Required Documents: 1) Hand written Petition by citizen 2) Address proof 3) ID proof Workflow:

Approval Authority:

SDPO/A/ Additional SP/SP

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

B

7 Days

35/-

As Stipulated

Total (Rs) 35/+ Stipulated charges

Page | 127

Hand Book of Mee Seva Vol - I

112. Issuance of Certificates Description: Citizen can request the police department for certificates like Character, Antecedent, Certificate for Job Verification, NOC for Transfer of Vehicle through Meeseva Required Documents: 1) Hand written Petition by citizen 2) Address proof 3) ID proof Workflow:

Approval Authority: SHO/SDPO/A/SP SLA for Delivery: Category

SLA

B

7 Days

Service Charge

Statutory Charge

35/-

As Stipulated

Total(Rs) 35/+ Stipulated charges

Page | 128

Hand Book of Mee Seva Vol - I

113. Fresh or Renewal of licenses Description: Citizen can request the police department for issuing fresh/renewal of licenses like, Fresh 3 Star Hotel, Renewal 3 Star Hotel, Fresh 5 Star Hotel, Renewal 5 Star Hotel, Bars / Dhabas, Theme / Entertainment Park / Resorts, Ordinary Hotels / Restaurants Required Documents: 1) Hand written Petition by citizen 2) Address proof 3) ID proof Screenshot of Kiosk end e-Form:

Approval Authority: SDPO/A/SP/Additional SP SLA for Delivery: Category

B

SLA

7 Days

Service Charge

Statutory Charge

35/-

As Stipulated

Total(Rs) 35/+ Stipulated charges

Page | 129

Hand Book of Mee Seva Vol - I

V. AADHAAR SERVICES

Page | 130

Hand Book of Mee Seva Vol - I

114. Know Your AADHAAR Description: Aadhaar is a 12 digit individual identification number issued by the Unique Identification Authority of India on behalf of the Government of India. This number will serve as a proof of identity and address, anywhere in India. Any individual, irrespective of age and gender, who is a resident in India and satisfies the verification process laid down by the UIDAI can enroll for Aadhaar .This service facilitates the citizen to know his Aadhar status through EID No. Documents Needed : 1.Application form Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Category

SLA

A

15 Min

Service Charge

Statutory Charge

Total (Rs)

25/-

Nil

25/-

Page | 131

Hand Book of Mee Seva Vol - I

115. SEED YOUR AADHAAR Description: This service facilitates the citizen to seed his Aadhar no.& information with various departments(LPG, MNREGA , Civil supplies ,Pension) in order to obtain various benefits from the concerned departments Documents Needed : 1.Application form Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

A

15 Min

25/-

Nil

25/-

Page | 132

Hand Book of Mee Seva Vol - I

VI. RTA SERVICES

Page | 133

Hand Book of Mee Seva Vol - I

116. LL SLOT BOOKING WITH FEE PAYMENT Description: Citizen can book his LL Slot with available dates & slots. Documents Needed : 1.Application Form Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Category

SLA

A

15 Min

Service Charge 25

Statutory Charge 60

Total (Rs) 85

Page | 134

Hand Book of Mee Seva Vol - I

117. DL SLOT BOOKING WITH FEE PAYMENT Description: Citizen can book a slot (date and time) with the department for applying for Driver License. Documents Needed : 1.Application form Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

A

15 Min.

25

525

550

Page | 135

Hand Book of Mee Seva Vol - I

118. RC ABSTRACT Description : Citizens can avail Registration Copy using this service. Documents Needed : 1.Application form Workflow:

Approval Authority: Delivered across the counter.

SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

A

15 min.

35

65

90

Page | 136

Hand Book of Mee Seva Vol - I

119. Driving License ABSTRACT Description: Citizens can avail the Driving License abstract copy using this service Documents Needed : 1.Application form

Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Category A

SLA

Service Charge

Statutory Charge

Total (Rs)

15 min

25

65

90

Page | 137

Hand Book of Mee Seva Vol - I

VII.CIVIL SUPPLIES Department

Page | 138

Hand Book of Mee Seva Vol - I

120. RATION CARD DATA CORRECTIONS Description: This service facilitates the citizen to correct the required data in ration card through Meeseva Documents Needed : 1. Application * 2. Selected proof document* Workflow:

Approval Authority : MRO / ASO SLA for delivery: Category

SLA

Service Charge

Statutory Charge

Total (Rs)

B

15 Days

35

Nil

35

Page | 139

Hand Book of Mee Seva Vol - I

121. FP SHOP RENEWAL Description: This Service facilitates F P Dealer for Renewal of FP Shop License trough meeseva. Documents Needed : 1. Application * 2. Copy of Authorization Letter* 3. Latest Renewed Food Grains and kerosene License* Workflow:

Approval Authority : Revenue Divisional Officer(RDO) SLA for delivery: Category

SLA

B

15 Days

Service Charge 35

Statutory Charge Nil

Total(Rs) 535

Page | 140

Hand Book of Mee Seva Vol - I

122. PRINT RATION CARD Description: This service enables citizens to get their data corrected ration cards printed at kiosk of Meeseva centers. When Citizen applies for data corrections of ration card through ration card data corrections service at Meeseva Documents Needed : Workflow:

Approval Authority : Delivered across the counter. SLA for delivery: Category SLA A

15Min

Service Charge 25

Statutory Charge Nil

Total (Rs) 25

Page | 141

Hand Book of Mee Seva Vol - I

VIII.EDUCATION DEPARTMENT

Page | 142

Hand Book of Mee Seva Vol - I

123. Migration Certificate: Description: It can be availed by ed candidate only. This is for those candidates who wish to continue their studies outside the jurisdiction of Andhra Pradesh State. Required Documents: 1. Written Application. 2 .Documentary evidence/affidavit undertaking of lost Document. Workflow:

Approval Authority: Additional t Secretary SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

80/-

115/-

Page | 143

Hand Book of Mee Seva Vol - I

124. Age Certificate: Description: It can be availed by ed candidate only. This is to obtain a proof document of candidate's age by his/her Date of Birth ed. Required Documents: 1. Written Application 2. Documentary proof. Workflow:

Approval Authority: Additional t Secretary SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

900/-

935/-

Page | 144

Hand Book of Mee Seva Vol - I

125. Duplicate Memo of Marks: Description: The candidate can obtain his/her marks/grades obtained in the examination by this service. Required Documents: 1 .Written Application 2. Documentary evidence/affidavit undertaking of lost document Workflow:

Approval Authority: Additional t Secretary SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

30 days

35/-

500/-per Subject

35/-+ 500/- per subject

Page | 145

Hand Book of Mee Seva Vol - I

126. Recounting of Marks: Description: This service is used when the candidate is opting for rechecking of the marks obtained in the current examination. This service is to be utilized within 15 days of declaration of result. Required Documents: 1. Written Application 2. Rs 250 per paper challan /Demand Draft 3. Duly enclosed Hall Ticket. 3. Internet Copy of Marks Workflow:

Approval Authority: Additional t Secretary SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

1000/-

1035/-

Page | 146

Hand Book of Mee Seva Vol - I

IX.NPDCL

Page | 147

Hand Book of Mee Seva Vol - I

127. NAME CHANGE SERVICE Description: This Service Facilitates Citizen to get the Name Changed using his Existing Service Connection Number. This Service is Only for Adilabad, Khammam, Karimnagar, Nizamabad and Warangal Districts. Documents Needed : . 1.Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Indemnity Bond 7. Transfer Trans free Document 8. Latest Bill and Receipt 9. A Form Work flow:

Approval Authority : Assistant Divisional Engineer

SLA for delivery: Category

SLA

Service Charge

B

15 Days

35/-

Statutory Charge 125(for domestic), 150(other than Domestic)

Total(Rs)

35+Statutory charges

Page | 148

Hand Book of Mee Seva Vol - I

128. NEW CONNECTION SERVICE-GENERAL PURPOSE Description: This Service Facilitates Citizen to get the new Electricity connection. This Service is Only for Adilabad, Khammam, Karimnagar, Nizamabad and Warangal Districts. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/+ be decided B 35/upon the Statutory at load charges department ,location end and social category Page | 149

Hand Book of Mee Seva Vol - I

129. NEW CONNECTION SERVICE-6A-STREET LIGHTS Description: This Service Facilitates Citizen to get the new Electricity connection for Street Lights . If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Categor y

SLA

B

7 / 30 Days(It will be decided at departmen t end

Servic e Charg e

Statutory Charge

Total (Rs)

35/-

Statutory charges differ based upon the load,locatio n and social category

35/-+ Statutor y Charges

Page | 150

Hand Book of Mee Seva Vol - I

130. NEW CONNECTION SERVICE-6B-WATER WORKS Description: This Service Facilitates Citizen to get the new Electricity connection for Water Works. This Service is Only for Adilabad, Khammam, Karimnagar, Nizamabad and Warangal Districts. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will based 35/-+ be decided B 35 upon the Statutory at load charges department ,location end and social category Page | 151

Hand Book of Mee Seva Vol - I

131. NEW CONNECTION - RELIGIOUS PLACES (Temples, Church, Mosque, Govt. Schools etc.) Description: This Service Facilitates Citizen to get the new Electricity connection for Water Works. This Service is Only for Adilabad, Khammam, Karimnagar, Nizamabad and Warangal Districts.If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

7 / 30 Days(It will be decided at department end

35

Statutory Charge Statutory charges differ based upon the load ,location and social category

Total(Rs)

35/+Statutory charges

Page | 152

Hand Book of Mee Seva Vol - I

132. NEW CONNECTION SERVICE-COMMERCIAL Description: This Service Facilitates Citizen to get the new Electricity connection for Commercial. If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will based 35/+ be decided B 35 upon the Statutory at load charges department ,location end and social category Page | 153

Hand Book of Mee Seva Vol - I

133. NEW CONNECTION SERVICE COMMERCIALHOARDINGS Description: This Service Facilitates Citizen to get the new Electricity connection-Hoardings. If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/be decided B 35 upon the +Statutory at load charges department ,location end and social category Page | 154

Hand Book of Mee Seva Vol - I

134. NEW CONNECTION SERVICE-DOMESTIC Description: This Service Facilitates Citizen to get the new Electricity connection for Domestic. If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1.Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will 35/based be decided + B 35 upon the at Statutory load department charges ,location end and social category

Page | 155

Hand Book of Mee Seva Vol - I

135. LOAD CHANGE Description: This Service Facilitates Citizen to get the Load changed for an existing Connection. If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Latest Power Bill With Receipt 3. Category And Load Change Undertaking Form Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

B

SLA

15 Days

Service Charge

Statutory Charge

35

Charges Varies based on load and location

Total (Rs) 35/-+ Charges Varies based on load and location

Page | 156

Hand Book of Mee Seva Vol - I

136. CATEGORY CHANGE Description: This Service Facilitates Citizen to get the category changed for an existing Connection through Mee Seva Documents Needed : 1. Application Form 2. Latest Power Bill With Receipt 3. Category And Load Change Undertaking Form Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

15 Days

35

Statutory Charge Charges Varies based on load and location

Total (Rs) Charges Varies based on load and location

Page | 157

Hand Book of Mee Seva Vol - I

137. New Connection for Industries: Description: This Service Facilitates Citizen to get the new electricity connection for the Industries. Documents Needed : 1. Application Form 2. Industrial Department Letter 3. Common Application Form-A 4. Acknowledgement part-1 5. Entrepreneurs Memorandum for Setting up Micro OR Small OR Medium Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

37 Days

35

Statutory Charge Charges Varies based on load and location

Total (Rs) Charges Varies based on load and location

Page | 158

Hand Book of Mee Seva Vol - I

138. New Connection for Cottage Industries: Description: This Service Facilitates Citizen to get the new electricity connection for the Cottage Industries. Documents Needed : 1. Application Form 2. Industrial Department Letter 3. Common Application Form-A 4. Acknowledgement part-1 5. Entrepreneurs Memorandum for Setting up Micro OR Small OR Medium Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

37 Days

35

Statutory Charge Charges Varies based on load and location

Total (Rs) Charges Varies based on load and location

Page | 159

Hand Book of Mee Seva Vol - I

X. Agriculture Department

Page | 160

Hand Book of Mee Seva Vol - I

139. Crop Insurance: Description: The Farmer get availed of this service in order to protect themselves against either the loss of their crops due to natural disasters, drought and floods. Required Documents: 1. Application Form 2. Proposal form signed by MAO/VRO. 3. PPB/LEC copy Bank book. Workflow:

Approval Authority: Mandal Agriculture Officer (MAO) SLA for Delivery: Service Statutory Category SLA Total(Rs) Charge Charge B

2 days

10/-

Nil

10/-

Page | 161

Hand Book of Mee Seva Vol - I

140. Subsidized Seed Distribution: Description: The Farmer gets subsidy on the type of Crop Variety by using this service under various Schemes. Required Documents: 1. Application Form. 2. Proof document. 3. Photo. Workflow:

Approval Authority: Mandal Agriculture Officer (MAO) SLA for Delivery: Service Statutory Category SLA Total(Rs) Charge Charge B

2 days

10/-

Nil

10/-

Page | 162

Hand Book of Mee Seva Vol - I

141. Farm Mechanization: Description: Farm Mechanization is the process of mechanize the work of agriculture using agricultural machinery, greatly increasing farm worker productivity. Farmer will get implement by paying Non-Subsidy amount to companies and Department will pay subsidy amount to companies Required Documents: 1. Application Form. 2. Proposal form from MAO 3. Proof Document 4. Photo. Workflow:

Approval Authority: JDA SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

B

10 days

20/-

As Stipulated

20/- +

Page | 163

Hand Book of Mee Seva Vol - I

XI. Labour Department

Page | 164

Hand Book of Mee Seva Vol - I

142. Registration of Shop/Establishment: Description: Citizen s their shop on establishment under APSE act under section 3. Required Documents: 1. Photograph of front view of establishment showing name board 2. Proof of address of establishment* 3. Photograph of employer 4. Proof of date of opening. Workflow:

Approval Authority: ALO (Assistant Labour Officer)/ACL (Assistant Commissioner of Labour) SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

As Stipulated

35/- + Statutory Charges

Page | 165

Hand Book of Mee Seva Vol - I

143. Renewal of Shop/Establishment: Description: Citizen needs to renewal their shop once on establishment before their validity period gets expired. Required Documents: 1. Photograph of front view of establishment showing name board 2. Proof of address of establishment* 3. Photograph of employer 4. Proof of date of opening. Workflow:

Approval Authority: ALO (Assistant Labour Officer)/ACL (Assistant Commissioner of Labour) SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

As Stipulated

35/- + Statutory Charges

Page | 166

Hand Book of Mee Seva Vol - I

144. Notice of Change: Description: If any labour of the shop changes or location of the shop changes (except shop name) they need to apply for notice of change. Required Documents: No Documents Required Workflow:

Approval Authority: ALO (Assistant Labour Officer)/ACL (Assistant Commissioner of Labour) SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

As Stipulated

35/- + Statutory Charges

Page | 167

Hand Book of Mee Seva Vol - I

145. Duplicate Certificate: Description: If original certificate of registration of shop is lost, then the owner of the shop on establishment can apply for the duplicate. Required Documents: No Documents Required Workflow:

Approval Authority: ALO (Assistant Labour Officer)/ACL (Assistant Commissioner of Labour) SLA for Delivery : Service Statutory Category SLA Total(Rs) Charge Charge B

7 days

35/-

As Stipulated

35/- + Statutory Charges

Page | 168

Hand Book of Mee Seva Vol - I

XII.Mines and Geology Department

Page | 169

Hand Book of Mee Seva Vol - I

146. Reconnaissance Permit: Description: Reconnaissance Permit is filed for inventory of the mineral deposits through aerial surveys. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Director SLA for Delivery : Service Category SLA Charge B

180 days

35/- + 150/Courier Charger

Statutory Charge

Total(Rs)

Nil

185/-

Page | 170

Hand Book of Mee Seva Vol - I

147. Prospecting License: Description: The Prospecting License is filed for taking up exploration/prospecting of the mineral bearing area so as to assess the reserves and feasibility of the mineral for taking up exploitation of the mineral. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Director SLA for Delivery : Service Category SLA Charge B

270 days

35/- + 150/Courier Charger

Statutory Charge

Total(Rs)

Nil

185/-

Page | 171

Hand Book of Mee Seva Vol - I

148. Mining Lease: Description: The Mining Lease application is filed for extraction/removal of mineral deposits for major minerals. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Director SLA for Delivery : Service Category SLA Charge B

1 Year

35/- + 150/Courier Charger

Statutory Charge

Total(Rs)

Nil

185/-

Page | 172

Hand Book of Mee Seva Vol - I

149. Granite Quarry Lease: Description: The Granite Quarry Lease application is filed for extraction/removal and dispatch of granite deposits. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Director SLA for Delivery: Service Category SLA Charge B

180 days

35/- + 150/Courier Charger

Statutory Charge

Total(Rs)

Nil

185/-

Page | 173

Hand Book of Mee Seva Vol - I

150. Marble Quarry Lease: Description: The Marble Quarry Lease application is filed for extraction/removal and dispatch of marble deposits. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Deputy Director SLA for Delivery : Service Statutory Category SLA Charge Charge B

180 days

35/- + 150/Courier Charger

Nil

Total(Rs)

185/-

Page | 174

Hand Book of Mee Seva Vol - I

151. Other Quarry Lease: Description: The Quarry Lease application is filed for extraction/removal and dispatch of minor minerals mainly useful for building material. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Director SLA for Delivery : Service Category SLA Charge B

120 days

35/- + 150/Courier Charger

Statutory Charge

Total(Rs)

Nil

185/-

Page | 175

Hand Book of Mee Seva Vol - I

152. Mineral Dealer License: Description: The mineral dealer licence is issued for storing/stocking/trading of both major and minor minerals and despatch. Required Documents: 1. Mee Seva Application Form 2. ITCC/Affidavit 3. Form I/J/B/E/C/R 4. Sketch 5. Challan 6. port Size Photo Workflow:

Approval Authority: Deputy Director SLA for Delivery: Service Statutory Category SLA Charge Charge B

30 days

35/- + 150/Courier Charger

Nil

Total(Rs)

185/-

Page | 176

Hand Book of Mee Seva Vol - I

XIII. Industries and Commerce Department

Page | 177

Hand Book of Mee Seva Vol - I

153. Investment Subsidy: Description: Investment subsidy is the subsidy applicable to the eligible industries or services on fixed capital investment, i.e. Land, Building, plant and machinery or equipment. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager(GM) & otherst Director SLA for Delivery: Statu Categ Service tory Total(R SLA ory Charge Char s) ge GM/DIC (Micro/ 35/- + Medium/ Large/ 150/B Mega-30 Days & Nil 185/Courier Commissionerate/S Charger LC- 60 Days,

Page | 178

Hand Book of Mee Seva Vol - I

154. Pavala Vaddi: Description: This is the interest subsidy reimbursed for all eligible new Micro and Small Enterprises on the term Loan availed on Fixed Capital Investment i.e. over and above 3% interest per annum to the extent of 9% maximum. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager(GM) & others-t Director SLA for Delivery: Servic Statuto Cate Total(R SLA e ry gory s) Charge Charge 35/- + GM/DIC (Micro/ 150/Medium/ Large/ Courie B Mega-30 Days & Nil 185/r Commissionerate/S Charge LC- 60 Days, r

Page | 179

Hand Book of Mee Seva Vol - I

155. Power Cost Reimbursement: Description: Reimbursement of fixed power cost on energy consumption charges to the eligible enterprises for a period of five (5) years from the date of commencement of commercial production. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager(GM) & otherst Director SLA for Delivery: Statuto Cate Service Total(R SLA ry gory Charge s) Charge GM/DIC (Micro/ 35/- + Medium/ Large/ 150/B Mega-30 Days & Nil 185/Courier Commissionerate Charger /SLC- 60 Days,

Page | 180

Hand Book of Mee Seva Vol - I

156. Sales Tax Reimbursement: Description: This is the reimbursement of VAT/CST or State Goods and Services Tax (SGST) for the eligible enterprises for a period of five years from the date of commencement of commercial production. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager(GM) & otherst Director SLA for Delivery: Statutor Cate Service Total(R SLA y gory Charge s) Charge GM/DIC (Micro/ 35/- + Medium/ Large/ 150/B Mega-30 Days & Nil 185/Courier Commissionerate/ Charger SLC- 60 Days,

Page | 181

Hand Book of Mee Seva Vol - I

157. Stamp duty / Land Cost / land conversion charges / mortgage duty: Description: This is the reimbursement of duty paid by the eligible entrepreneur (i.e. 100% of the duty will be reimbursed the eligible micro, small, medium and large enterprise) Land Cost: Reimbursement of 25% land cost in IE/IDA/IP’s limited to Rs.10.00 Lakh to the eligible industrial enterprises located at Industrial Estates/Industrial Parks. Land conversion charges: Reimbursement of 25% Land conversion charges for industrial use limited to Rs.10.00 Lakh for Micro, Small and Medium Enterprises only.

Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager(GM) & otherst Director SLA for Delivery: Categor y

SLA

Service Charge

Statut ory Charg e

Total(Rs)

Page | 182

Hand Book of Mee Seva Vol - I

B

GM/DIC (Micro/ Medium/ Large/ Mega-30 Days & Commiss ionerate/ SLC- 60 Days,

35/- + 150/Courier Charger

Nil

185/-

Page | 183

Hand Book of Mee Seva Vol - I

158. Cleaner Production Measures: Description: Reimbursement of 25% subsidy limited to Rs.5.00 Lakhs, on the cost incurred on capital equipment installation for specific cleaner production measures. Cleaner production measures are adoption of cleaner technologies and techniques within the industry to reduce and avoid pollution and waste in the entire production cycle.

Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager(GM) & otherst Director SLA for Delivery: Statuto Cate Service Total(R SLA ry gory Charge s) Charge GM/DIC (Micro/ 35/- + Medium/ Large/ 150/B Mega-30 Days & Nil 185/Courier Commissionerat Charger e/SLC- 60 Days,

Page | 184

Hand Book of Mee Seva Vol - I

159. Skills Up gradation: Description: This is the reimbursement for the eligible enterprises on cost involved in skill up gradation and training the local manpower. Reimbursement of 50% cost involved in skill up gradation and training limited to Rs.2000/- per person as a onetime facility. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager (GM) & others-t Director SLA for Delivery: Statuto Categ Service Total(R SLA ry ory Charge s) Charge GM/DIC (Micro/ 35/- + Medium/ Large/ 150/B Mega-30 Days & Nil 185/Courier Commissionerate Charger /SLC- 60 Days,

Page | 185

Hand Book of Mee Seva Vol - I

160. ISO/BSI Up gradation: Description: Reimbursement of the expenses incurred for quality certification/patent registration. i.e., 50% subsidy on the expenses incurred for quality certification/ patent registration limited to Rs. 2.00 Lakhs for the eligible Micro, Small and Medium Enterprises. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Micro-General Manager (GM) & others-t Director SLA for Delivery: Statuto Catego Service Total(R SLA ry ry Charge s) Charge GM/DIC (Micro/ 35/- + Medium/ Large/ 150/B Mega-30 Days & Nil 185/Courier Commissionerat Charger e/SLC- 60 Days,

Page | 186

Hand Book of Mee Seva Vol - I

XIV.ICT Department

Page | 187

Hand Book of Mee Seva Vol - I

161. 25% Power Subsidy: Description: 25% power subsidy on power bills for a period of 3 years or Rs.30 Lakhs whichever is earlier, from the date of commercial operations Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 188

Hand Book of Mee Seva Vol - I

162. Conversion to Industrial Power Subsidy: Description: Industrial Power Tariff is issible to all the units/companies of ICT Industry as per eligibility and as indicated/ defined under ICT policy 2010-2015. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 189

Hand Book of Mee Seva Vol - I

163. 100%/50% Stamp Duty Refund: Description: 100%/50% reimbursement of stamp duty, transfer duty and registration fee paid by IT Industry & Communication technology industry companies on sale/lease deeds on the first transaction. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 190

Hand Book of Mee Seva Vol - I

164. Recruitment Assistant: Description: Rs.15 Lakhs as recruitment assistance, basing on the level of employment generated, for employing minimum 100 IT employees. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 191

Hand Book of Mee Seva Vol - I

165. 50% Exhibition Refund: Description: 50% Exhibition stall rental cost will be reimbursed for participating in the notified national/international exhibitions limited to 9 sq.mts of space. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 192

Hand Book of Mee Seva Vol - I

166. Tier II/III Location Anchor Company Incentive: Description: Visakhapatnam, Kakinada, Vijayawada, Tirupati, Warangal are emerging as Tier II IT hubs in the state, besides above Tier II locations, all towns & district headquarters, in the state will be developed as Tier III locations. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secreatry SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 193

Hand Book of Mee Seva Vol - I

167. Reimbursement of Patent filing cost: Description: The Government will reimburse the cost of filing patents to companies having their head quarters in Andhra Pradesh for successfully receiving patents. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 194

Hand Book of Mee Seva Vol - I

168. Declaration of IT Park Status: Description: IT/ITES Units/Companies/IT Parks so notified by Information Technology and Communications Department are exempted from payment of land usage conversion charges. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 195

Hand Book of Mee Seva Vol - I

169. Reimbursement of Quality Certification expenditure: Description: The Government of Andhra Pradesh will reimburse 20% of expenditure incurred for obtaining quality certification for CMM Level 2 upwards. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 196

Hand Book of Mee Seva Vol - I

170. Specific Incentives for SC/ST/ Women Entrepreneurs: Description: SC/ST Entrepreneurs are those ICT companies, having a stake more than 51% shareholding of SC/ST entrepreneurs, in the said ICT company/unit/activity. Women Entrepreneur are those ICT units established as sole proprietress or invariably having 51% share of women entrepreneurs in the said ICT company/unit/activity. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 197

Hand Book of Mee Seva Vol - I

171. Allotment of land: Description: All allotment of Government land to the IT Industry are made subject to availability, fulfillment of certain eligibility criteria by the applicant IT/ITES company, and on payment of land cost & development cost, as determined from time to time by the allotment agencies. Required Documents: 1. MeeSeva Application Form 2. Department Application Form Workflow:

Approval Authority: Secretary SLA for Delivery: Catego ry

B

SLA

Service Charge

Statuto ry Charge

Total(R s)

90 Days

35/- + 150/Courier Charger

Nil

185/-

Page | 198

Hand Book of Mee Seva Vol - I

XV. Election Department

Page | 199

Hand Book of Mee Seva Vol - I

172. Application of transposition: Description: If citizen wants to change from one assembly constituency to another assembly constituency then they can opt this service

Required Documents: Address Proof (such as Driving License, Electricity Bill, port, Ration card, Telephone Bill, Voter ID Card). Work Flow:

Approval Authority: ERO(Electoral Roll Officer)/AERO

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(R s)

B

30 Days

25/-

Nil

25/-

Page | 200

Hand Book of Mee Seva Vol - I

173. Application for inclusion of Name in the Electoral Roll: Description: The citizen opt this service to include their name in the electoral roll.

Required Documents: Address Proof (such as Driving License, Electricity Bill, port, Ration card, Telephone Bill, Voter ID Card). Work Flow:

Approval Authority: ERO (Electoral Roll Officer)/AERO

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

B

30 Days

25/-

Nil

25/-

Page | 201

Hand Book of Mee Seva Vol - I

4. Application of change of details: Description: The citizen can opt this service for mutations of details in the voter card

Required Documents: Address Proof (such as Driving License, Electricity Bill, port, Ration card, Telephone Bill, Voter ID Card). Work Flow:

Approval Authority: ERO (Electoral Roll Officer)/AERO

SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(R s)

B

30 Days

25/-

Nil

25/-

Page | 202

Hand Book of Mee Seva Vol - I

175. Issue of Voter Certificate/I-Card: Description: The citizen can avail this service to own their voter card.

Required Documents: Address Proof (such as Driving License, Electricity Bill, port, Ration card, Telephone Bill, Voter ID Card). Work Flow:

Approval Authority: Delivered across the counter SLA for Delivery: Statuto Catego Service Total(R SLA ry ry Charge s) Charge A

15 Min

10/-

Nil

10/-

Page | 203

Hand Book of Mee Seva Vol - I

176. Application for Objection/Deletion of Name in Electoral roll Description: If citizen wants to delete their name from electoral roll then they can opt this service.

Required Documents: Address Proof (such as Driving License, Electricity Bill, port, Ration card, Telephone Bill, Voter ID Card). Work Flow:

Approval Authority: ERO (Electoral Roll Officer)/AERO SLA for Delivery: Category

SLA

Service Charge

Statutory Charge

Total(Rs)

B

30 Days

25/-

Nil

25/-

Page | 204

Hand Book of Mee Seva Vol - I

XVI. Social Welfare Department

Page | 205

Hand Book of Mee Seva Vol - I

177. Application for Scholarship (Renewal) Description: The student from 5th to 10th can opt this service to avail the scholarship (Renewal) through Mee Seva.

Required Documents: 1. Application Form Work Flow:

Approval Authority: Delivered across the counter SLA for Delivery: Statuto Catego Service Total(R SLA ry ry Charge s) Charge A

15 Min

25/-

Nil

25/-

Page | 206

Hand Book of Mee Seva Vol - I

178. PreMatriculation Scholarship Service Description: The student can opt this service to avail the scholarship (Renewal) through Mee Seva.

Required Documents: 1. Application Form Work Flow:

Approval Authority: Delivered across the counter SLA for Delivery: Statuto Catego Service Total(R SLA ry ry Charge s) Charge A

15 Min

25/-

Nil

25/-

Page | 207

Hand Book of Mee Seva Vol - I

179. Application for Scholarship (Fresh) Description: The student from 5th to 10th can opt this service to avail the scholarship (Fresh) through Mee Seva.

Required Documents: 1. Application Form Work Flow:

Approval Authority: Delivered across the counter SLA for Delivery: Catego ry

SLA

Service Charge

Statutory Charge

Total(Rs)

B

7 Days

35/- + Postal Charges

Nil

35/- + Postal Charges

Page | 208

Hand Book of Mee Seva Vol - I

XVII. EPDCL Department

Page | 209

Hand Book of Mee Seva Vol - I

180. NAME CHANGE SERVICE Description: This Service Facilitates Citizen to get the Name Changed using his Existing Service Connection Number. Documents Needed : . 1.Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Indemnity Bond 7. Transfer Trans free Document 8. Latest Bill and Receipt 9. A Form Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge 125(for domestic), 15 35+Statutory B 35/150(other Days charges than Domestic)

Page | 210

Hand Book of Mee Seva Vol - I

181. NEW CONNECTION SERVICE-GENERAL PURPOSE Description: This Service Facilitates Citizen to get the new Electricity connection. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/+ be decided B 35/upon the Statutory at load charges department ,location end and social category Page | 211

Hand Book of Mee Seva Vol - I

182. NEW CONNECTION SERVICE-6A-STREET LIGHTS Description: This Service Facilitates Citizen to get the new Electricity connection for Street Lights .If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2.Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Servic Categor e Statutory Total SLA y Charg Charge (Rs) e Statutory 7 / 30 charges Days(It will 35/-+ differ based be decided Statutor B 35/upon the at y load,locatio departmen Charges n and social t end category Page | 212

Hand Book of Mee Seva Vol - I

183. NEW CONNECTION SERVICE-6B-WATER WORKS Description: This Service Facilitates Citizen to get the new Electricity connection for Water Works. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will based 35/-+ be decided B 35 upon the Statutory at load charges department ,location end and social category Page | 213

Hand Book of Mee Seva Vol - I

184. NEW CONNECTION - RELIGIOUS PLACES (Temples, Church, Mosque, Govt. Schools etc.) Description: This Service Facilitates Citizen to get the new Electricity connection for Water Works. If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

7 / 30 Days(It will be decided at department end

35

Statutory Charge Statutory charges differ based upon the load ,location and social category

Total(Rs)

35/+Statutory charges

Page | 214

Hand Book of Mee Seva Vol - I

185. NEW CONNECTION SERVICE-COMMERCIAL Description: This Service Facilitates Citizen to get the new Electricity connection for Commercial. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will based 35/+ be decided B 35 upon the Statutory at load charges department ,location end and social category Page | 215

Hand Book of Mee Seva Vol - I

186. NEW CONNECTION SERVICE COMMERCIALHOARDINGS Description: This Service Facilitates Citizen to get the new Electricity connection-Hoardings. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/be decided B 35 upon the +Statutory at load charges department ,location end and social category Page | 216

Hand Book of Mee Seva Vol - I

187. NEW CONNECTION SERVICE-DOMESTIC Description: This Service Facilitates Citizen to get the new Electricity connection for Domestic. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1.Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will 35/based be decided + B 35 upon the at Statutory load department charges ,location end and social category Page | 217

Hand Book of Mee Seva Vol - I

188. LOAD CHANGE Description: This Service Facilitates Citizen to get the Load changed for an existing Connection. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Latest Power Bill With Receipt 3. Category And Load Change Undertaking Form Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

B

SLA

15 Days

Service Charge

Statutory Charge

35

Charges Varies based on load and location

Total (Rs) 35/-+ Charges Varies based on load and location

Page | 218

Hand Book of Mee Seva Vol - I

189. CATEGORY CHANGE Description: This Service Facilitates Citizen to get the category changed for an existing Connection through Mee Seva Documents Needed : 1. Application Form 2. Latest Power Bill With Receipt 3. Category And Load Change Undertaking Form Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

15 Days

35

Statutory Charge Charges Varies based on load and location

Total (Rs) Charges Varies based on load and location

Page | 219

Hand Book of Mee Seva Vol - I

XVIII. DCL DEPARTMENT

Page | 220

Hand Book of Mee Seva Vol - I

190. NAME CHANGE SERVICE Description: This Service Facilitates Citizen to get the Name Changed using his Existing Service Connection Number. Documents Needed : . 1.Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Indemnity Bond 7. Transfer Trans free Document 8. Latest Bill and Receipt 9. A Form Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge 125(for domestic), 15 35+Statutory B 35/150(other Days charges than Domestic)

Page | 221

Hand Book of Mee Seva Vol - I

191. NEW CONNECTION SERVICE-GENERAL PURPOSE Description: This Service Facilitates Citizen to get the new Electricity connection. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/+ be decided B 35/upon the Statutory at load charges department ,location end and social category Page | 222

Hand Book of Mee Seva Vol - I

192. NEW CONNECTION SERVICE-6A-STREET LIGHTS Description: This Service Facilitates Citizen to get the new Electricity connection for Street Lights .If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2.Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Servic Categor e Statutory Total SLA y Charg Charge (Rs) e Statutory 7 / 30 charges Days(It will 35/-+ differ based be decided Statutor B 35/upon the at y load,locatio departmen Charges n and social t end category Page | 223

Hand Book of Mee Seva Vol - I

193. NEW CONNECTION SERVICE-6B-WATER WORKS Description: This Service Facilitates Citizen to get the new Electricity connection for Water Works. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will based 35/-+ be decided B 35 upon the Statutory at load charges department ,location end and social category Page | 224

Hand Book of Mee Seva Vol - I

194. NEW CONNECTION - RELIGIOUS PLACES (Temples, Church, Mosque, Govt. Schools etc.) Description: This Service Facilitates Citizen to get the new Electricity connection for Water Works. If there is any due in payment of amount. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

7 / 30 Days(It will be decided at department end

35

Statutory Charge Statutory charges differ based upon the load ,location and social category

Total(Rs)

35/+Statutory charges

Page | 225

Hand Book of Mee Seva Vol - I

195. NEW CONNECTION SERVICE-COMMERCIAL Description: This Service Facilitates Citizen to get the new Electricity connection for Commercial. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will based 35/+ be decided B 35 upon the Statutory at load charges department ,location end and social category Page | 226

Hand Book of Mee Seva Vol - I

196. NEW CONNECTION SERVICE COMMERCIALHOARDINGS Description: This Service Facilitates Citizen to get the new Electricity connection-Hoardings. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/be decided B 35 upon the +Statutory at load charges department ,location end and social category Page | 227

Hand Book of Mee Seva Vol - I

197. NEW CONNECTION SERVICE-DOMESTIC Description: This Service Facilitates Citizen to get the new Electricity connection for Domestic. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1.Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Total Category SLA Charge Charge (Rs) Statutory charges 7 / 30 differ Days(It will 35/based be decided + B 35 upon the at Statutory load department charges ,location end and social category Page | 228

Hand Book of Mee Seva Vol - I

198. LOAD CHANGE Description: This Service Facilitates Citizen to get the Load changed for an existing Connection. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Latest Power Bill With Receipt 3. Category And Load Change Undertaking Form Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

B

SLA

15 Days

Service Charge

Statutory Charge

35

Charges Varies based on load and location

Total (Rs) 35/-+ Charges Varies based on load and location

Page | 229

Hand Book of Mee Seva Vol - I

199. CATEGORY CHANGE Description: This Service Facilitates Citizen to get the category changed for an existing Connection through Mee Seva Documents Needed : 1. Application Form 2. Latest Power Bill with Receipt 3. Category and Load Change Undertaking Form Workflow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Category

SLA

Service Charge

B

15 Days

35

Statutory Charge Charges Varies based on load and location

Total (Rs) Charges Varies based on load and location

Page | 230

Hand Book of Mee Seva Vol - I

200. NEW CONNECTION FOR AGRICULTURE SERVICES: Description: This Service Facilitates Citizen to get the new Electricity connection for Agriculture Lands. The citizen will be getting a message to his/ her mobile regarding the due payment and repay his amount through Meeseva Documents Needed : 1. Application Form 2. Identification like Ration Card/Vote Card/PAN Card/Aadhaar Card 3. Caste Certificate (Mandatory if SC/ST) 4. Owner Ship Certificate/Sale Deed/Gift Deed/Indemnity Bond in case of Leased Premises 5. Municipality/Gram panchayat Permission Letter 6. Photo Work flow:

Approval Authority : Assistant Divisional Engineer SLA for delivery: Service Statutory Category SLA Total(Rs) Charge Charge Statutory charges 7 / 30 differ Days(It will based 35/be decided B 35 upon the +Statutory at load charges department ,location end and social category Page | 231

Hand Book of Mee Seva Vol - I

DETAILS

Page | 232

Hand Book of Mee Seva Vol - I

1. District e-District Manager/Mee Seva HHP Details

Page | 233

Hand Book of Mee Seva Vol - I

Sno

District Name

eDM name

Phone Number

1

Adilabad

B. Ravi

9989201470

2

Anantapu r

Ramana Reddy

9949904469

3

Chittoor

Laxminarayan a

9440959273

meesevahhp. [email protected] m

4

East Godavari

M.L.N Sharma

9494519180

[email protected]

5

Guntur

R.V.Ratnam.K urapati

9494536547

ratnam.cse@ gmail.com

Yaseen

8341104558

yaseen98855 @gmail.com

Bhanu

9490318011

K.V. Shiva Prasad

9290885067

shiva_kvsp@ yahoo.co.in

6

7

Hyderabad

Kadapa

Email braveendrara [email protected] m

8

Karimnaga r

Sreeram srinivas

9492791089

sriramsrinivas 2003@gmail. com

9

Khammam

Shafi

7396052591

shafi.sss1@g mail.com

Harsha

9618999069

harsha.aareti @gmail.com

10

Krishna

11

Kurnool

12

Mahboob nagar

G.Chandrashe kar

9573262022

edmmbnr@g mail.com

13

Medak

Swathi

8466803858

meeseva.med [email protected] om

14

Nalgonda

Naveen Kumar.

9059757249

p.naveen9@ gmail.com

Page | 234

Hand Book of Mee Seva Vol - I Sno

District Name

eDM name

Phone Number

15

Nellore

CH.Sriramulu

9948851552

16

Nizambad

Karthikkumar

9542416343

Murali Krishna

9493552508

A. Ramesh Babu

9059688725

K.Mahesh Kumar

9618888074

17

18 19

20

Prakasham

Rangaredd y Srikakulam

Indra Shekar

9441119202

Sattiraju

9177417118

Ashok

9866225633

Vishakapa tnam

21

Vizianaga ram

P.Sravan kumar

9985155143

22

Warangal

Y.Sridhar.

9704245504

23

West Godavari

Srinivas

8686246393

Email sreeram.ieg @gmail.com chennakarthi [email protected] m

kmk.sdpt@g mail.com sklmedm@g mail.com raju.tamarana @gmail.com manyam.knb hatla@gmail. com psravankuma [email protected] om wgdmeeseva @gmail.com

Page | 235

Hand Book of Mee Seva Vol - I

2.DISTRICT WISE REVENUE DIVISIONAL HHP’S DETAILS

Page | 236

Hand Book of Mee Seva Vol - I

Sl. N o

1

Name of the District

Adilaba d

Utnoor

Division Hand Holding Person Name Geetha

Adilabad Asifabad

Prashanth Ravikanth

Mancherial

Suman Vilas Varma Yerri Swamy

Revenue Division

Nirmal Ananthapur 2

Ananta Dharmavaram pur Penukonda

Chittor 3

Chittoo r Madanpalle

Peddapuram

V. Mani M. Muni Sekar V. Durga Ramesh Durga prasad SK Ahmed Alisha

Rampachoda varam

S.V. Prabhakar

Tirupathi Amalapuram 4

East Godava ri

Narender Yadav B. Ramchand er Jeevanand han (Collector) Sukumar (RDO Office)

Kakinada

Number 7382078734 998976082 8 9989365455 970464667 8 9885789393 9052950450 984985440 8 9618282663

9985077584 996636670 9 809980994 4 9849631784 9701188488 9866733707 9491432521 Page | 237

Hand Book of Mee Seva Vol - I

Rajahmundry Guntur 5

Guntur

Narasarao pet Tenali

6

Hydera bad

Hyderabad Secunderaba d Jammalamad ugu

7

Kadapa Kadapa Rajampet

Jagtial 8

Karimna gar

Karimnagar Manthani Peddapalli Sircilla Bhadrachala m Kothagudem

9

Khamm am

Khammam

Satish Kumar P. Vasu K.Sridhar Ch. Mallesh K. Nireekshit G. Kumar Yadav S. Mahaboo b Basha M. Naga Jaya Vardhan Saraswath i G. Rajendra Prased G. Chandra Mouli Ramu Syed Tajbaba S. Ujwal Satyandra Kumar T. Rajesh B. Hanumanc hary (RDO Office) Abdul Ameer

9030810036 9966223450 9440632182 994900986 0 9989021787 996666820 6 949407996 9 9059905951 9494033369 984880958 2 9849449813

986696800 2 9908413058 9550848342 9701233743 9493317204

9985373423 Page | 238

Hand Book of Mee Seva Vol - I

(Collector ate) Palwancha

Vijayawada

Gudivada 10

Krishna

Nuzvid

Machilipatna m Adoni 11

Kurnool

Kurnool

Nandyal Mahaboobna gar

12

Mahbo obnaga r

Gadwal Nagarkurnoo l Narayanpet Wanaparthy

Shekar

9440108668

P. Rambabu Shaik Gouse Basha Ch. Gopisudar kar D. Johny Babu (RDO) Akbar Khan (Collector ate) K. Kishore Kumar T. Ramesh Babu L. Kameshw ara Reddy K. Venkatesh Goud S. Raghaven dra Reddy K. Laxmi Narayana G. Sainath Reddy G. Ram Mohan

9703013211

9705653072

9059776466

9951581413

8008786917

9985188810 9642114477 9703579902

9440743487

8008582222 9491874477 9502244448 9440683352 Page | 239

Hand Book of Mee Seva Vol - I

Sangareddy 13

Medak Medak

14

Nalgon da

Siddipet Bhongir Miryalguda Nalgonda Suryapet Kavalli

15

Nellore Nellore Gudur

Bodhan Kamareddy 16

Nizamb ad

Nizamabad Kandukur 17

Prakash Markapuram am Ongole MeeSeva

U. Chandra Shekar Md. Azharuddi n K. Vijay Kumar B.Satiah P. Naveen Kumar B. Vinay Bakthavat salam K. Mohan Rao G. Gopi Syed Zameer Ahmed V. Pavan Kumar B. Gopal (Collector ate) Suhail Perviz (RDO Office) Subba Reddy. S SK. Karimulla G. Jaya Dwaraka Nath Murali

8125519123

9395360885 7306629897 9010005455 7382616646 9849517962 9705656386 9347100433 9550162259 944092876 8 994882993 6 9704500601

9985356947

9705353717 9703485446 9052712305 9493552508 Page | 240

Hand Book of Mee Seva Vol - I

HHP MeeSeva HHP

Rangare 18 ddy

Chevella Hyderabad East Vikarabad Palakonda

19

Srikakul am

Srikakulam Tekkali

Krishna A. Ramesh Babu K. Raghaven dra Reddy P.Yadav Reddy Y.Venkate sh Santoshi Kumari Muusnnn Gupta V. Ravi Prasad

Visakhapatna m

MD. Riyazuddi n Shiva Kumar K. Subrahma nyam

Parvathipura Vizianagar m 21 am Vizianagara m Jangaon

Dharmend er Reyaz Khan M. Raju

20

Vishaka patnam

Narsipatnam Paderu

Mahabooba bad 22

Warang al

Mulugu Narsampet Warangal

Sandeep Rajeshwar Rao Venkatesh warlu K.Praveen Kumar

9059688725 800888984 2 9618888075 800888984 3 7702840333 9885038121 9989326697

9848399753 898530846 4 9441586598 9030562583 9394743069 9949829479 9963587448 9959195929 998958450 0 9347375484 Page | 241

Hand Book of Mee Seva Vol - I

23

West Godava ri

Eluru

Varma

Jangareddyg udam

K. Hima Bindu K. Bala Parmeswa ra Rao P. Bhargava Ram

Kovvuru

Narsapuram

9948407778 7569057911 9866033919

9885250356

Page | 242

Hand Book of Mee Seva Vol - I

3.

DISTRICT WISE DDM (IEG)’s Details

Page | 243

Hand Book of Mee Seva Vol - I S.N o

District

1

Adilabad

2

Anantapur

3

Chittoor

4

Cuddapah

5

East Godavari

6

Guntur

7 8

Hyderabad Ranga Reddy

9

Karimnagar

10

Khammam

11

Krishna

DDM Name Khaza Samiuddin (incharge DDM) Rajagopal Yadhav Lakshmi Prasad Ramesh Kumar Maddela Srinivas Duvvuri R.R. Mohana Reddy Jonnala B.Sunil Kumar Reddy K. Aravind Reddy Suresh Bodiga B.Sunil Kumar Reddy (incharge DDM) Satyaratna m Marepalli

12

Kurnool

Mary Vijaya Golipotu

13

Mahbubn agar

Mohamme d Shiraj Uddin

No

9989930756

9989024561 9652904929 9989930760

9989930753

8978900935 9000884500 9908524198 9949788476

Mail ID

khajasamiuddin200 [email protected] om maddelaramesh@g mail.com srinivas_d76@redif fmail.com, ddmeastgodavari@ gmail.com

ieg.mohana@gmail .com sunilreddy4193@g mail.com ieg.aravind@gmail. com suresh1366@yahoo .com

9000884500 sunilreddy4193@g mail.com 9989930766

9989930763

9989930755

smarepalli_99@ya hoo.com [email protected]. in Page | 244

Hand Book of Mee Seva Vol - I 14

Medak

Sravanthi Asheervad am Merugu

15

Nalgonda

Bhanu Prasad Aitha

9949788473

16

Nellore

Anil Kumar Venkata Subbu

9989930761

17

Nizamabad

Narendra Chitra

9989930764

narendra83_mba@ yahoo.co.in

18

Prakasam

Deepti Kishore Tappeta

9989930780

Surapanaid u Duba

9989930757

Y. Durgesh

9000994090

tdkishoremba@yah oo.com chauthu0101@gmai l.com, surapunaidu.d@g mail.com durgesh.yellu@gm ail.com sridharsap@hotmai l.com

19

20 21 22

23

Srikakulam, Vijayanag aram Vishakapt nam

9989930759

K. Sridhar

8978900934

Warangal

Khaza Samiuddin

9989930756

West Godavari

Satyaratna m Marepalli (Incharge DDM)

9989930766

inform2sravanthi@ yahoo.co.in aithabhanu@yahoo .com, nalgondaddms@ya hoo.co.in anil_mungamuru@ rediffmail.com, mungamuru.anil@ gmail.com

khajasamiuddin200 [email protected]

smarepalli_99@ya hoo.com

Page | 245

Hand Book of Mee Seva Vol - I

4. District wise and Division wise AP Online Personnel details

Page | 246

Hand Book of Mee Seva Vol - I APOnlin e Incharg e

Mobile Number

email id

1

Harivar dhan

9494900279

vardhan.hari @gmail.com

2

G Badrina th

8886402661

badrinathmb [email protected] m

Penukond a

3

Prasant h Reddy

9246226600

amarnath.m eeseva@gm ail.com

Dharmanv aram

4

Jithend er

8008002047

jithendra.ba ndaram@g mail.com

Chittoor

Durga Prasad

9000074857

durgaprasad 4345@gmail .com

Madanapa lli

6

Kiran Kumar T

9966984121

kirankumart @gmail.com

Tirupathi

7

Syed Kaleel

9494080787

syedadilkhal [email protected] om

Kadapa

8

Bhargav

9703989923

bhargava.m2 [email protected] m

Kadapa Rajampet a

Distri ct

Sl. No

5

1

2

3

Anan tapur

Chitt oor

Cudd apah

9

Selva Raj

9000448399

molayamselv araj@gmail. com

10

Syed Moin

9652314763

moinkadapa @gmail.com

11

Vamsi Krishna

9030217746

vamsi.165@ gmail.com

Suresh

9014151609

12

4

Nellore

Sree Hari G

13

14

5

Medak

Pradee p

surispn@gm ail.com

9573010631

hari1049@g mail.com

9908856195

pradeep_218 [email protected] m

Division

Anantapur

Jammala madugu

Nellore

Kavali

Gudur

Medak

Page | 247

Hand Book of Mee Seva Vol - I Arjun Ranatu nga

15

9908793967

arjunbunni@ gmail.com

Siddipet

16

Dinesh

9963360414

dinesh.meda k44@gmail. com

17

Vijay Kumar K

9676783006

vijay_0809 @yahoo.co m

M Kishore

9849220221

madasukisho [email protected] m

19

Chandra Sekhar

9885964654

jandrachand [email protected] m

Wanapart hy & Gadwal

20

Phanind er

9948264834

yennam87@ gmail.com

Nalgonda & Suryapet

Yallesh

9666042333

yalleshgoud @gmail.com

Yennam Praveen

9573372747

ypraveen451 @gmail.com

Bhyrav Prasad

9059481487

bhirav.reddy @gmail.com

RR

Jagadee sh

7702963135

jagadeeshk.s @tcs.com

Chevella

25

Y Siva Kumar

9059566302

sivasurya.ku mar86@gm ail.com

East Hyderaba d

26

M Raju

9959048177

raju.medipall [email protected]

Vikarabad

Ch.Shiv a Kumar

9704762211

kumar.challa gandla@tcs. com

R Anil Kumar

9700091874

r.anilkumar @tcs.com

Ibrahim

9951426906

sighori@yah oo.com

18

21

6

7

Mahb ubnag ar

Nalgo nda

22

23

24 8

27

28

29

9

Ranga Reddy

GHM CKukat pally, GHM CSecbad GHM C-Old City,

Sangared dy Mahbubn agar Narayana pet & Nagarkarn ul

Miryalgud a

Bhongir

Page | 248

Hand Book of Mee Seva Vol - I 30

10

Adila bad

Rufus

9866360390

rufus.acts@ gmail.com

31

11

East Goda vari

Srinivas Raju

8985676314

sraju_egdt@ yahoo.com

32

12

Guntu r

Ramanj aneyulu

9963262755

raman.anji12 [email protected] m

33

13

Karim nagar

Suresh Babu

9010002240

sureshbabu. gaddam@g mail.com

34

14

Kham mam

Jaya Shankar

7416365678

jayashankar. pavu@gmail .com

35

15

Krishna

Shanmu kha

9989010702

sshanmukha nani@gmail. com

36

16

Kurnool

Subbara yudu

9666142193

subbarayudu [email protected] m

37

17

Nizam abad

Ramesh S

9491382928

rameshsama nthula@gm ail.com

38

18

Prakas am

Sivaram

8978525870

kanaparthisi varam@yah oo.in

39

19

Srika kula m

K Srinivas Rao

9959589024

ksrinivasarao k309@gmail .com

40

20

Visak hapat nam

Satyana rayana

9866401949

satyanaraya nasastry.r@t cs.com

41

21

Vizian agara m

K Srinivas Rao

9959589024

ksrinivasarao k309@gmail .com

42

22

Wara ngal

Sampat h Kumar

9553000300

stalin4us@y ahoo.com

43

23

West Goda vari

Rakesh Kelvin

9246733393

kelvinrakesh @yahoo.co m

44

HOOperations Manager

Somase khar

9440095085

somasekhar. [email protected]

45

HOFranchisee Manager

Jagan Goda

8886290022

jagan.goda @tcs.com

Page | 249

Hand Book of Mee Seva Vol - I 46

HO-Training and Performance Monitoring

T Anil Kumar

9440972899

Thippalur.ani lkumar@tcs. com

47

HO-CSC OMT Registration and Uptime

G Naveen Kumar

7893979712

g.naveenku [email protected] m

48

HO-MOUs and Renewals

NS Srinivas

9866642482

ns.srinivas@ tcs.com

49

HOStatioanry Distribution

Venkat Rao

9440286284

venkatarao.t anikella@tcs .com

50

HO-Call Centre

Rajesh Gutha

9866006221

rajesh.gutha @tcs.com

Page | 250

Hand Book of Mee Seva Vol - I

5. District wise and Division wise CMS COMPUTERS Personnel details

Page | 251

Hand Book of Mee Seva Vol - I

Sl.N o

Name of the Distric t

Authorised Person Name

Designatio n

Mobile No.

Mail ID

Karunakar Reddy

Dist Manager

9989348444

kallemkarunakar [email protected] m

1 V. Rajender

2 3

Adilabad

J.Srikanth CH.Sainath

4

5 6

Coordinator Coordinator Coordinator

9346832836 9441711617 9441091980

cnsv93@hotmail. com jatalasrikanth@g mail.com [email protected] m md.naveed24@g mail.com

Suryaprakas h

Coordinator

9951247272

Mohd. Naveed

Coordinator

7207755904

N.S.S.R.K.V.S .Murthy

Dist Manager

9490515606

eastgodavari.apc [email protected]

Surya Bhagavan

Coordinator

9866093435

suryabhagavancs [email protected]

Balaramakris hna

Coordinator

9849101591

kollurikrishna@y ahoo.co.in

Y. Janardhan Rao

Coordinator

9490246563

yelisettijanardhan [email protected]

M. Srinivasa Rao

Coordinator

9490599270

sirinivasmadduku [email protected]

T. Shiva

Coordinator

9908330822

sivaswami999@g mail.com

G. Swarna Singh

Dist Manager

9052476177

guntur.apcsc@g mail.com

B.Mohan murali P.Khadar khan

Coordinator Coordinator Coordinator Coordinator

7

8

9

East Godavar i

10

11 12

13 14 15 16 17

Guntu r

K.praksh rao Ashok

9848411803 9848203331 9441547962 9848182128

murali.mohan506 @gmail.com prk.vedullapalli@ gmail.com kommuprakashra [email protected]

Page | 252

Hand Book of Mee Seva Vol - I Koteshwar rao

Coordinator Coordinator

Ponnamu Satyam

Dist Manager

9948006324

karimnagar.apcsc @gmail.com

Teegala Lalitha (Sadasiva )

Coordinator

9493109171

sadasiva777@yah oo.com

Gattu Samba Shivudu

Coordinator

9160758419

shiva.g008@gma il.com

Gantyala Rajender

Coordinator

9866004221

rajender_gantyal [email protected] m

A. Laxman

Coordinator

9849777680

lucky.laxman07@ gmail.com

Pulkam. Sarada ( SRIDHAR )

Coordinator

9948414135

dm_rcsc@yahoo. in,

P. Rajkumara Swamy

Coordinator

7893452016

rajakumaraswam [email protected]

Anil

18 19

9502924386 9494529704

vunnamanilkuma [email protected]

20

21

22

23

Karim nagar

24

25

26 K. Naresh

27

Venu

28

Md.Rafi (DM)

29

P. Rajesh

30

P.Mallikarjun a A.Yasin Sharief

31 32 33

Kurnoo l

34

K .Srinvasulu K.V. Sriram C. Chandra Sekhar

Coordinator Coordinator Dist Manager Asst Dist Manager Coordinator Coordinator Coordinator Coordinator Coordinator

9440001157 9177749111 9885910582 8341674767 9440091201 9030455980 9866636705 9866757103

9849669393

meeseva4help@ gmail.com venu_chilumula @yahoo.co.in kurnool.apcsc@g mail.com rajeshkumarpulip [email protected] m seenubngl@gmai l.com sriramkv6@gmail .com sekharcvr@gmail .com

35 K.S. Suresh

36

B. Eswaraiah

37 38 39

Nizam abad

GL Swamy R. Praveen

Coordinator Coordinator Dist Manager Asst Dist Manager

9000698979 9985324112 9491750448 9989244560

suri.ks143@gmail .com bandaeswar@gm ail.com swamygls4@gm ail.com praveenjora@gm ail.com

Page | 253

Hand Book of Mee Seva Vol - I Arun Reddy

40

P. Dinesh

41

M. Sreedhar

42

R. Narsaiah

43

G. Suryakanth

44

Shaik Feroz

45

MD. Aslam

46

K. Srinivas

47

Coordinator Coordinator Coordinator Coordinator Coordinator Coordinator Coordinator Coordinator

9963860702 9912972558 9441954606 9440228312 9866360544 9014332229 9494961187 9848797533

arungereddy143 @gmail.com deepadigitals@g mail.com sridharmvr@gma il.com saieseva2010@g mail.com sureshstdgukkal @gmail.com feroz9966@gmai l.com azmath.shalu@g mail.com cnu_ks1@yahoo. com

SRIKANTH BABU

Dist Manager

9705401506

prakasam.apcsc @gmail.com

P.Ramu

Coordinator

9949951203

ramusiri.2008@r ediffmail.com

K.Nagabrah machary

Coordinator

8886207121

manikantahedse @gmail.com

A Bhaskar Rao

Coordinator Coordinator

48 49

50 51

Prakash am

Pv Durga

52

P Srinivasa Reddy

Coordinator

9885523352 9299257656

9640119920

srinivas.lavunuri @gmail.com pssrikanthbabu6 [email protected] srinivasreddi.csc @gmail.com

53 A.Srinivasulu

54

Kiran Babu

55

P. Raj kumar

56

Coordinator Coordinator Dist Manager Asst Dist Manager

9948812489 8142065619 9989202633

sampath20102010 @gmail.com kadiyalaraghav@ yahoo.com srikakulam.apcsc @gmail.com praveen.korukon [email protected]

57

Praveen Kumar

Coordinator

58

Suresh Kumar Rowlo RAGHAVA RAO R. Srinivas Rao

Coordinator Coordinator

P. Pradeep Kumar

Coordinator

8985019812

sesicomputerssol [email protected] m

Bharath

Dist Manager

8019140583

vizag.apcsc@gm ail.com

Srikak ulam

59 60

9014739094

9949930538

9440471551 94913625870

61 62

Visakha patnam

sureshrowlo@g mail.com raghavarao65@g mail.com, ravadasrinivasara [email protected]

Page | 254

Hand Book of Mee Seva Vol - I K.Chandra Shekar Babu

Coordinator

9440115828

ammaeseva@gm ail.com

Appalnaidu

Coordinator

9849137217

lukash.lokesh@g mail.com

D.V.P.S. JOGA RAO

Coordinator

9440187010

prakash212007@ yahoo.com

P. Venkata Lakshmi Parameshwa ri

Coordinator

9866811538

L. Ramu

Coordinator

9949220727

RAGHU VENKATA PRASAD

Coordinator

9849466807

[email protected] m,

Padam. Krishnam Naidu

Dist Manager

9550287135

padam_234@yah oo.co.in

63 64

65

66 67

parameswari9@ bsnl.in ramu_7000@yah oo.com

68

69 G.Rajesh

70

Y.Surya Rao

71

72

73

Viziana garam

Coordinator Coordinator

9849539933 9949884540

csc.kanapaka@g mail.com, ysuryarao@yaho o.com,

J.Srinivasa Rao

Coordinator

9030972703

quietteja@gmail. com

M. Srinivas Rao Naidu

Coordinator

9666301381

vadadarcsc@gm ail.com

S. Venkateshw ar Rao

Coordinator

9052520567

venkat_hanuman @yahoomail.co.i n

P. Satyaraju

Coordinator

9505089909

satyasmile.raju@ gmail.com

Ch. Gopala Krishna

Coordinator

9848107503

gopicvr77@gmail .com

V.V. Rajashekar

Coordinator Coordinator

74 75

76 77 78

Rajkumar

9949862118 9493723728

[email protected]

Page | 255

Hand Book of Mee Seva Vol - I R. Sri Rama Laxmi

Coordinator

9347070987

lakshmidenkada @gmail.com

79 T. Yugender

80

Pasha

81

Dist Manager Asst Dist Manager

9908245510 9347247665

warangal.apcsc @gmail.com md.abdul.pasha @dplic.com

P.Laxminara yana

Coordinator

9949808699

plnarayana4u@g mail.com

V .Ramesh

Coordinator

9949810729

rameshv729@gm ail.com

P. Rajkumar

Coordinator

9701985852

rajkumar.pendli19 [email protected]

V. Kranthi

Coordinator

8977700949

kranthi1069@gm ail.com

K. Santosh Kumar

Coordinator

9849609463

santhukfriend@g mail.com

M. Madhava Chary

Project Manager

9640416549

madhava_chary @cms.co.in

D. Satyanaraya na

Zonal Manager

9849685867

duggirala_rao@c ms.co.in

K. Swamy

Asst Manager

9014574176

[email protected] o.in

C. Narender Kumar

Stores Assistant

9703344766

chatriyanarender [email protected]. in

R. Santosh

Customer Engineer

9989830820

B. Sanjay

Technician

9849535280

S. Netha

TSG Engineer Executive Operation s Coordinator

82 83

Warangal

84 85

86

87

88 89

90 91 92 93

Hyder abad

Raju

Veeraiah 94 95

Deepika

9393743183

santoshkumar_r @cms.co.in sanjay_bandi@c ms.co.in raju_netha@cms. co.in

9010370252

k_veeraiah@cms. co.in

64610033

deepika_kalpakur [email protected] priyamvadha_mr @cms.co.in

Priyamvadha

Coordinator

64610094

Ravi Teja

Technical Engineer

9703131913

S. Pavan Kumar

Technical Engineer

7799008844

96 97

98

raviteja_kotwal@ cms.co.in pavankumar.sam [email protected] m

Page | 256

Hand Book of Mee Seva Vol - I

6. District and Division wise Infocom details

l. N o

1

2

3

District Krishn a Kham mam West godavar i

District charge

In

Mobile Number

P. veerabhadra m

8978900232

A.Yugandar Reddy

9701667809

K.Trinath

8897507449

email id

Sreeven

Division

veerabhadra @sreevenin Krishn fo.com a ayreddy@sre eveninfo.co Kham m mam trinathk@sre eveninfo.co West Godavari m

Page | 257

Hand Book of Mee Seva Vol - I

Notes

Page | 258

Hand Book of Mee Seva Vol - I

Page | 259

Hand Book of Mee Seva Vol - I

Page | 260

Hand Book of Mee Seva Vol - I

Page | 261