Rtm 44e1a

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Clause 5.6.1. Top Management shall review the organization’s QMS, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness. Clause 5.6.2. Management Review Agenda (Input) :

      

  

1. 2. 3. 4. 5. 6. 7.

Results of Audit Customer Process performance and product conformity Status of corrective and preventive actions Follow up actions of previous management review Changes that could affect the QMS Recommendation for improvement

Clause 5.6.3 Out put Management Review : A = Related of Quality Management System B = Related of Quality Product to Customer Requirement. C = Related to Resource . 2

Category of Output Management Review : A = Category of Related Quality Management System : - Adequacy of Work Instruction & Procedure. - Implementation of Work Instruction & Procedure. B = Category of Related Quality Product to Customer Requirement : - Dimension. - Appearance. - Electrical characteristic/function. : - etc. C = Category of Related to Resource . - Employee needed. - Employee competence - facilities. - Financial Needed. - etc

3

Achievement Criteria of Output

1 = Poor 2 = Fair 3 = Satisfy

If Achievement 0 % ~ 69% If Achievement 70% ~ 89% If Achievement 90% ~ 100%

4

INPUT

OUTPUT (Achievement) A

B

C

1

Result of Audit

3

1

2

2

Customer

3

1

2

3

Process performance and product conformity

3

3

1

4

Status of corrective and preventive actions

2

3

2

5

Follow up actions of previous management review

3

3

3

6

Changes that could affect the QMS

3

3

3

2.8(~3)

2.3(~2)

2.2(~2)

Total (Average)

Total Output (Achievement)

: A = Related of Quality Management System Achievement : 2.8 (Satisfy) B = Related of Quality Product to Customer Requirement Achievement : 2.3 (Fair) C = Related of Resources Achievement : 2.2 (Fair) Conclusion : Factory get Grade Satisfy for Related Management System, and Fair for Related Product & Related Resources. 5

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Recommendation for Improvement.

Refer to above data we conclude that we have to improve resource in this case is human resource to produce good product.

(Decision for Top Management)

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X = Dominant factor of problem in each item input. - = No problem in each item input,

Why we choose the dominant problem ? In order to determine the effective and efficient steps for process improvement.

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INPUT

Detail

Area of Audit

OUTPUT/Dominant Problem

A

B

C

1

External Audit (Surveillance Audit)

Top Management, QC, Prod, Eng,Whs

-

X

-

2

The 21st Internal Quality Audit

Product, Eng, HR, Utility building, MIS, GA, Pers

-

X

-

3

The 22nd Internal Quality Audit

Laser, Matcon, QC

-

X

-

4

Sub cont 1 Audit

Company name Product

-

X

-

5

Sub cont 2 Audit

Product

-

-

X

0 3

4 1

1 2

Total Dominant Problem of Audit Total Achievement Audit Result

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INPUT

Detail

Relevant Section

OUTPUT ( Dominant Problem) A

B

C

1

Quality

1st & 2nd, Lamp, Comp

-

X

-

2

Delivery

1st & 2nd, Lamp, Comp

-

X

-

3

Responsiveness

1st & 2nd, Lamp, Comp

-

-

X

0

2

1

Total Dominant Problem of Customer

Total Achievement Customer

3

1

2 10

INPUT

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

1

Achieve number customer complaint.

1st & 2nd, Lamp, Comp

-

X

-

2

Achieve Lot out

1st & 2nd,

-

X

-

3

Zero easy mistake

1st & 2nd , Lamp, Comp, WHFG, Matcon

-

-

X

4

Ensure the equipment/ tools that used still invalid for calibration

QC

-

-

X

5

Zero customer complaint that it cause by outgoing inspection.

QC

-

-

11

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

6

Ensure the production process of subcontractor is controlled well to produce good product

QA

-

-

X

7

Issue WI for new product within 1 month after finish machine setup for each related process.

Engineering

X

-

-

8

Revise WI 1 month after received the technical information from Japan.

Engineering

-

-

-

9

Finish new or revised WI socialization to production line 2 weeks after issued.

Engineering

-

-

X

12

INPUT

Detail

Relevant Section

OUTPUT (Dominant Problem) A

B

C

10

Achieve Yield Target

1st & 2nd, Lamp, Comp

-

X

-

11

Implementation Statistic Method

1st & 2nd, Lamp, Comp

-

-

X

12

Zero inventory lost that caused by mishandling of production

Lamp, Comp

-

-

X

13

Control of decrease material lost from last semester.

1st & 2nd,

X

13

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

14

Zero delay of export schedule which cause by PT responsibility.

1st, 2nd

-

-

X

15

Reduce number of EJO 10% for machine breakdown from last semester.

Engineering

-

-

X

16

Fulfill 100% delivery schedule meet with customer schedule.

Exim

-

-

-

17

Fulfill 100% material base on sales target.

Matcon

-

-

-

14

Target

18 Get replacement abnormal material within 2 weeks for material purchase directly by factory

19 Finish material complaint that supply by vendor non mother comp within 1 week & do monthly evaluation.

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

Matcon

-

-

X

Purchasing

-

-

X

15

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

QC & Prod

-

-

X

20

Answer the customer complaint from within 1 week and implement corrective action.

21

Follow up the answer outgoing inspection lot out to production not over than 2 weeks.

QC

-

-

X

22

Follow up the answer of QC Patrol finding to production or engineering not over than 1 month.

QC

-

-

X

16

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

23

Continue conduct SGA activity and 50% finish step PDCA

All section,

-

-

X

24

Participate in 5S

All section,

-

-

X

25

Patrol utility 100% for Temperature, Humidity, Lighting and another Utility.

Building Mtn

-

-

-

26

Increase effectiveness Of utility machine performance until less than 11 times stop within a years

Building Mtn

-

-

-

27

Provide service to available of system in To be <1% down time

MIS

-

-

-

17

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

28

Performing Local Area Network Down Time less than 1% total normal work hours per month.

MIS

-

-

-

29

Increase ability personnel by conduct skill training : -Basic. -7 Tool QC,PDCA With 75% direct evaluation.

HR

-

-

X

30

Conduct Leadership Training (for all foremen & Leader) with 100% attendance.

HR

-

-

X

31

Fulfill stationary request on time delivery to requester.

GA

-

-

X 18

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

32

Fulfill new employee requester on time delivery to be requester 100% for operator & 95% for staff.

Personnel

-

-

X

33

Maintain to provide financial report to management board within 2.5 days.

ing

-

-

-

34

Maintain Quality & Environment System in Annually Schedule on Time.

QRCC

-

-

X

Total Performance Process & Product Conformity (Average)

1

3

21

Total Achievement Process Performance & Product Conformity (Quality Objective/Target)

3

3

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Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

1

5S

All Section

X

-

-

2

QC Patrol

All Section

-

-

X

3

9001 AR

All Section

-

-

-

4

14001 AR

All Section

-

-

-

5

Subcontractor AR

Sub cont 1 &2

-

-

-

Total Dominant Problem of Corrective Action Status

1

0

1

Total Achievement Corrective & Preventive Status

2

3

2

20

Target

Detail

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

1

Make system delivery questioner to customer.

PPC

-

-

-

2

Make result the preventive schedule has done for 2004 on building maintenance section

Building mtn

-

-

-

0

0

0

Total Follow up Last Management Review

21

Target

1

Change our certification body of ISO 9000

2

Quality Confirmation Meeting by Related Section every Friday.

Total Internal & External Change Influence QMS

Relevant Section

OUTPUT (Dominant Problem)

A

B

C

QRCC

-

-

-

QC, QRCC, Prod, PC

-

-

-

0

0

0

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