Introduction to the Hotel de l’ Annapurna For over 2000 years, the name Annapurna has symbolized all that is glorious in Nepal, a name that celebrates Nepalese culture in its much form. Establishing base camp at a gracious sanctuary in the heart of the city, situated on an expanse of 5.53 acres at Durbar Marg, the hotel is in the vicinity of embassies, consulates, key government offices and airlines offices. It is also in close proximity to the city’s financial district. Hotel de l’ Annapurna has created in its own unique history .From Maharajs and princes to various Kings, president, CEOs and entertainer, Annapurna has played the perfect host, ive of their every need. It is built in 1965 the hotel is an architectural marvel and has an exclusive pagoda styled roof reflecting the local culture. The hotel is a gracious landmark. You’ll enjoy a restful sleep because each sensory detail has been carefully refined to be just right. You feel thoroughly at home, and completely at your best. Flawless meetings whether a confidential session, a high-profile launch or exclusive incentives reward when every detail must be perfect, choose Annapurna. Count on unrivalled meeting spaces, with advanced such as high-speed Internet access. Superb cuisine is assured, from a five-course dinner in the private dining room to an elaborate gala in the Banquet hall; Annapurna can accommodate your celebration. Our Ladies and Gentlemen specialize in creating exceptional meetings and memorable events with the finest service. Classically elegant surroundings and signature Annapurna service provide a tasteful backdrop for corporate meetings, business presentations and exclusive social events. Every step includes experienced assistance to help you successfully plan and execute your event. Ideally situated in Kathmandu’s financial district and close to the Royal Palace, the Hotel de L’ Annapurna is well equipped for board meetings, conferences or themed receptions for as many as 1000 guests on its elegant lawns. Our focus on flawless service, attention to detail, and impressive food and beverage offerings ensure your guests leave with warm memories
Owner of the hotel 1) Paras Sjb Rana Director Corporate Affair 2) Avik Jb Sing Deputy sales And Marketing Manager 3) Mrs Shrejana Rana Director-CSR and R&D
Turnover in Hotels In human resources context, turnover or staff turnover or labour turnover is the rate at which an employer loses employees. Simple ways to describe it are "how long employees tend to stay" or "the rate of traffic through the revolving door". Turnover is measured for individual companies and for their industry as a whole. If an employer is said to have a high turnover relative to its competitors, it means that employees of that company have a shorter average tenure than those of other companies in the same industry. High turnover may be harmful to a company's productivity if skilled workers are often leaving and the worker population contains a high percentage of novice workers. Companies also often track turnover internally across departments and divisions or other demographic groups such as turnover of women versus turnover of men. I) Internal versus external Like recruitment, turnover can be classified as "internal" or "external”. Internal turnover involves employees leaving their current positions and taking new positions within the same organization. Both positive (such as increased morale from the change of task and supervisor) and negative (such as project/relational disruption, or the Peter Principle) effects of internal turnover exist, and therefore, it may be equally important to monitor this form of turnover as it is to monitor its external counterpart. Internal turnover might be moderated and controlled by typical HR mechanisms, such as an internal recruitment policy or formal succession planning. Internal turnover, called internal transfers, is generally considered an opportunity to help employees in their career growth while minimizing the more costly external turnover. A large amount of internal transfers leaving a particular department or division may signal problems in that area unless the position is a designated stepping stone position.
II) Skilled vs. unskilled employees Unskilled positions often have high turnover, and employees can generally be replaced without the organization or business incurring any loss of performance. The ease of replacing these employees provides little incentive to employers to offer generous employment contracts; conversely, contracts may strongly favour the employer and lead to increased turnover as employees seek, and eventually find, more favourable employment. III) Voluntary versus involuntary Practitioners can differentiate between instances of voluntary turnover, initiated at the choice of the employee, and involuntary turnover initiated by the employer due to poor performance or reduction in force. Department with Highest Turnover There are various department in this hotel de l’Annapurna and the department which has turnover is Human resource department because of the pressure of the head of the department, according to the staff of that hotel .The lowest turnover is in the CEO and General manager .other department has also turnover but in low rate because of their satisfaction from the hotel. Turnover happens in hospitality industry because of the dissatisfaction of staff, political pressure, salary, benefits, working environment etc.
Position with Highest Turnover In the context of hotel de l’Annapurna In Human Resource department has the turnover rate most then other department of the hotel because they get pressure from the manger of that hotel .So the staffs don’t want to do job there so the staff changes frequently. Another department is Housekeeping executive and office has most turnovers because of limit period of job contract to the hotel and unsatisfied with the upper level of the management.
Low Wage Workers in Hotels Low wage worker in hotel are those who works their job at the minimum wage. A low wage is the lowest hourly, daily or monthly remuneration that employers may legally pay to worker. There are various low wage laws are in effect in many jurisdiction. In the context of hotel industry low wage workers are Clerk, Bellboy. Gardener, Security, valet, Driver, laundry, Room Attendant etc. Average wage of the hotel staffs in Nepal is 8000. In hospitality industry low wage workers have to work more than their labour so there will be difficult them to supervise. While much progress has been made over the years to improve the image of hospitality industry careers, many prospective employees still do not see hotel and restaurant jobs as a viable career choice. This is likely due to an abundance of low wage and part time jobs. Many of these back of house jobs required hard work either standing in a hot kitchen or hotel laundry area ,cleaning floor and scrubbing toilets or loading and unloading dishes and pots, pans into steaming and handling food with the demand of the guest, which jobs does not require any special or no skill. Most of the hospitality graduates find themselves managing or even owning small operations without means or the budget to employ a full blown or professionally staffed human resource department to handle the day by day hiring of employees because of the low wage of the staff they don’t want to do the job with low wage. Due to the low wage of the worker they don’t pay attention to their work properly. Recommendation to the hotel Hotel has to provide them to the various benefit programmes to workers. Such benefits are insurance facility, Transportation, Housing, Working environment should be better to workers, Over time facility. Hotel can motivate them by giving awards, promotions etc.